Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update: I finally got through to SSA this morning after trying for days! They confirmed that yes, my February payment (for January) WILL include the 2025 COLA. The representative explained that what I'm seeing online is my base amount before the COLA adjustment. She said the online portal won't display the updated amount until my claim is fully processed in January. Mystery solved! Thanks everyone for your help.

0 coins

Great news! This is exactly what I was explaining about how their systems work. Once January processing runs, your online account will show the updated amount. Glad you got confirmation directly from SSA.

0 coins

That's fantastic that you got confirmation directly from SSA! This is such a common source of confusion for new retirees. Your experience really highlights why it's worth the effort to call and get official confirmation rather than relying on the online estimates during the transition period. Hopefully your post helps other people in similar situations understand that the COLA will automatically be included in their 2025 payments, even if they're just starting benefits. Enjoy your retirement!

0 coins

Thanks for the kind words! I was definitely stressed about potentially missing out on the COLA increase. It's reassuring to know that so many others have gone through the same confusion. The whole experience really showed me how important it is to get official confirmation rather than trying to piece together information from different sources. Hopefully this thread will help other new retirees who find themselves in the same boat!

0 coins

I'm dealing with a similar situation right now with my mom (she's 65). Her husband passed away last month and we're trying to figure out her survivor benefits too. One thing I learned from the SSA office is that they sometimes quote percentages differently than we expect. When they told my mom she'd get "90% of his benefit," what they actually meant was 90% of what he was receiving at the time of death, but since he had delayed retirement credits from waiting until 70, that 90% was still more than his full retirement age amount would have been. Also, make sure your sister-in-law understands that if she switches to survivor benefits, she gives up her own retirement benefit. It's not additive - it's whichever is higher. The SSA rep should have explained this to her, but sometimes they assume people already know. Has she received her first survivor benefit payment yet, or is she just going off what the SSA rep told her during the application? Sometimes there's a difference between the initial estimate and the actual payment amount.

0 coins

That's a really good point about how SSA quotes percentages! I hadn't thought about the delayed retirement credits factor. Since her husband waited until 70, his monthly benefit would have been higher than his full retirement age amount due to those credits. So even a reduced survivor benefit percentage could still result in a surprisingly high dollar amount. I think she may have received her first payment already, but I'm not sure if she's looked at the actual breakdown. Your point about giving up her own benefit is important too - I want to make sure she understands that completely. Thanks for sharing your experience with your mom's situation!

0 coins

I work for a nonprofit that helps seniors navigate Social Security benefits, and this type of confusion comes up frequently. The 94% figure your sister-in-law mentioned is almost certainly not her actual reduction percentage for claiming survivor benefits early. Here's what likely happened: Since her husband waited until age 70 to claim, his benefit included delayed retirement credits that boosted it to about 132% of his Primary Insurance Amount (PIA). When she claims survivor benefits at 63 and 2 months, she gets roughly 82% of his PIA due to the early claiming reduction. But 82% of his PIA might equal around 94% of what he was actually receiving monthly (since his actual benefit was inflated by delayed credits). So she's probably getting about $2,665 per month (82% of his PIA), which happens to be roughly 94% of his $3,250 monthly payment. The percentage she quoted refers to his actual payment, not the standard survivor benefit calculation. She should definitely review her MySocialSecurity account or award letter to see the exact calculation. Also confirm she understands that switching to survivor benefits means giving up her $1,100 retirement benefit - it's not both benefits combined.

0 coins

my condolenses. i just want to add that when my mom was trying to get my dads benefits the funeral home actually helped her with some of the paperwork. they dealt with ss stuff all the time so maybe ask them if they have any advice?

0 coins

This is actually excellent advice. Many funeral homes help facilitate the process and can even notify SSA of the death. They can't file for benefits on your behalf, but they often have useful guidance on local procedures and timing.

0 coins

I'm so sorry for your loss, Anastasia. Losing someone suddenly is incredibly difficult, and having to navigate bureaucracy during grief makes it even harder. Based on what others have shared, I'd strongly recommend calling SSA as soon as possible to schedule an appointment, even without the death certificate in hand. The wait times can be significant, so getting on their calendar now while you're waiting for the death certificate makes sense. One thing I haven't seen mentioned yet - you might want to contact your local SSA office directly in addition to the 1-800 number. Sometimes local offices have different availability or can provide more personalized guidance about their specific procedures and current wait times. Also, consider asking a trusted friend or family member to help you organize all the documents and maybe even accompany you to the appointment if possible. Having emotional support during this process can be invaluable, and an extra set of eyes can help ensure nothing gets missed. Take care of yourself during this difficult time. The financial aspects will get sorted out, but your wellbeing matters most right now.

0 coins

Thank you so much for the thoughtful advice, Dmitry. You're absolutely right about having support during this process - I've been trying to handle everything alone and it's overwhelming. I think I'll ask my sister to come with me to the SSA appointment when I get one scheduled. And calling the local office directly is a great idea - I hadn't thought of that. I really appreciate everyone's guidance here during such a difficult time.

0 coins

Thank you all for the helpful advice! I'm going to: 1. Gather documentation about when my vacation time was earned 2. Fill out that SSA-131 form to report it as a special payment 3. Try using Claimyr to actually reach someone at SSA (thanks for that tip!) 4. Continue tracking my monthly earnings carefully for the rest of 2025 It's such a relief to know the vacation pay likely won't count against me. This community has been more helpful than hours of reading the SSA website!

0 coins

Great plan, Aaliyah! You're taking all the right steps. Just wanted to add one more tip - when you do connect with SSA, ask them to make a note in your file about the vacation pay discussion so there's a record of it. That way if any questions come up later, they'll have documentation of the conversation. Also, don't be discouraged if the first person you talk to isn't sure about the special payment rules - sometimes it takes speaking with a supervisor or someone more experienced with earnings test issues. The key is that you're being proactive about reporting everything correctly. You've got this! It sounds like you're handling a complicated situation really well.

0 coins

This is such great advice about asking for documentation in your file! I'm new to navigating Social Security benefits and this whole thread has been incredibly educational. It's reassuring to see how supportive this community is - I was honestly intimidated about asking questions here, but seeing how everyone has jumped in to help Aaliyah gives me confidence that I can get good guidance when I inevitably have my own confusing situations to figure out. Thank you all for sharing your experiences!

0 coins

This is such valuable information for families! I'm in a similar situation - my husband is planning to retire next year and we have a 14-year-old. I had no idea the children could get benefits even if I'm not collecting yet. One thing I'm wondering about - do the kids need to provide any special documentation when you apply for their benefits, like birth certificates or school enrollment records? And does it matter if they live with both parents or if there's a custody arrangement involved? Want to make sure I have everything ready when the time comes!

0 coins

Yes, you'll definitely need documentation! Birth certificates are required to prove the parent-child relationship, and they may ask for school records to verify full-time student status if your child is 18-19. For custody situations, SSA typically pays benefits to the parent the child primarily lives with, but both divorced parents can't receive benefits for the same child - only one can be the representative payee. If there's joint custody, you'll need to work out who will receive the payments. I'd recommend gathering birth certificates, Social Security cards for the kids, and any custody documents now so you're prepared when you apply!

0 coins

I just went through this process myself about 6 months ago when I retired early at 62. My twins were 16 at the time and I was worried about the same thing since my spouse won't be eligible for another 5 years. The good news is that your kids absolutely CAN get benefits based on just your record! When I filed for my retirement benefits, I made sure to mention I had minor children during the application process. The SSA representative walked me through everything and set up their benefits at the same time. Each of my kids now receives about 40% of my benefit amount (it would have been 50% each but the family maximum kicked in slightly). The whole process was actually smoother than I expected once I got the right person on the phone. My advice is to apply for everything together in one appointment - don't wait or try to add the kids later as a separate process. Also keep good records because you'll get annual forms to report how you're using the children's benefit money.

0 coins

This is really encouraging to hear from someone who just went through the process! I'm curious about one thing - you mentioned your kids each get about 40% instead of the full 50% due to the family maximum. With twins, that makes sense, but for the original poster with two kids, do you think they'd face the same reduction? I'm trying to understand how that family maximum calculation works in practice. Also, did you find the annual reporting forms difficult to complete? I'm wondering what kind of documentation I should keep track of for those.

0 coins

Prev1...531532533534535...837Next