Social Security Administration

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I'm in a very similar boat - turned 62 last month and my ex won't be 62 for another 2 years! Initially I was frustrated about having to wait, but after reading through everyone's responses here, I'm starting to see this delay as a blessing in disguise. One thing I'd add that hasn't been mentioned yet - if you're still in touch with your ex (amicably), it might be worth having a conversation about his retirement plans. Not that it changes the rules, but knowing whether he's planning to file at 62 or wait longer could help inform your own strategy. My ex mentioned he's planning to work until 67, which actually doesn't matter for my ex-spouse benefit calculation, but it's good to know for planning purposes. Also, I found the SSA's online benefit calculators really helpful, but they can be confusing at first. Don't be discouraged if the numbers seem off initially - there are a lot of variables they factor in. The WEP and GPO calculators are particularly important if you have any government pension income. Sara, given that you were married 23 years, your ex likely has a substantial work history which could mean a decent ex-spouse benefit for you. Those extra 3 years of waiting might really pay off!

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Thank you for sharing your experience, StarSailor! It's so reassuring to hear from someone in almost exactly the same situation. You're right about this being a blessing in disguise - I'm starting to see it that way too after all these helpful responses. The idea about talking to my ex about his retirement plans is interesting. We're on decent terms, so I might casually bring it up. You make a good point about the 23 years of marriage likely meaning he has a substantial work history - I hadn't really thought about it that way, but you're probably right! I'm definitely going to spend some time with those SSA calculators, even if they're confusing at first. Thanks for the encouragement about those extra 3 years potentially paying off - I needed to hear that perspective!

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I'm currently dealing with a similar waiting period situation and wanted to share something that's been helpful for me. While you're waiting for your ex to turn 62, consider requesting a "Benefits Estimate" letter from SSA that shows projections for both your own retirement benefit and the potential ex-spouse benefit. This can give you a clearer picture of which option might be better when the time comes. Also, I learned that if you're currently receiving any other government benefits (like unemployment, disability, or even some state benefits), there might be coordination rules that could affect your Social Security strategy. It's worth mentioning these to SSA when you do eventually file. One last thing - keep track of any major life changes during these waiting years (health issues, significant income changes, remarriage considerations) as they could all impact your optimal filing strategy. The silver lining is that Social Security rules and benefit amounts can change, and sometimes waiting works out better than we initially expect!

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One additional consideration: If your own benefit at Full Retirement Age would be more than 50% of your ex-spouse's PIA (Primary Insurance Amount), you might want to run the numbers on a different strategy. It might be worth delaying your own retirement claim and taking reduced ex-spouse benefits now (if you're eligible). The math gets complicated, but a good SSA agent can help you compare scenarios. Also, when calculating potential survivor benefits, remember that your ex receiving $4,900/month means he delayed until 70, receiving 132% of his PIA. Survivor benefits are based on that higher amount (including the delayed retirement credits), not his original PIA.

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As someone who recently went through a similar situation with my ex-husband's benefits, I wanted to share what I learned that might help clarify things. The key point that really helped me understand this was that survivor benefits and your own retirement benefits are completely separate calculations - taking one early doesn't affect your eligibility for the full amount of the other. Here's what worked for me: I took my own reduced retirement at 62 because I needed the income after losing my job. When my ex passed away two years later, I was able to switch to his survivor benefits, but I waited until my survivor FRA (which is different from regular retirement FRA - it was 66 for me) to get his full amount. The mistake I almost made was switching to survivor benefits immediately when he died because I thought "more money now is better." But waiting those extra months to reach survivor FRA meant getting about $800 more per month for the rest of my life. That math definitely works out better in the long run! One tip: keep copies of his Social Security statements if you can get them. It helped speed up the process when I applied for survivor benefits.

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Thank you so much for sharing your real experience! This is incredibly helpful. I'm in almost the exact same situation - lost my job and need to start benefits soon. Can I ask what year you were born? I'm trying to figure out my survivor FRA since everyone seems to have slightly different ages. Also, did you have any trouble getting copies of his SS statements after he passed? I'm wondering if I should try to get that information now while he's still alive, just in case.

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I'm sorry to hear about your situation - losing $160 suddenly from your monthly benefits is really stressful! Based on what you've shared about being on SSDI and working part-time, it sounds like the most likely explanations are either Trial Work Period/Extended Period of Eligibility issues or an overpayment recovery that SSA initiated without proper notice. Since you mentioned your mail sometimes gets mixed up in your building, I'd definitely check with neighbors to see if any SSA letters ended up elsewhere. They're legally required to notify you before reducing benefits, so if you didn't receive anything, that's a problem on their end. For getting through to SSA, try calling right when they open (8 AM local time) - that's usually when wait times are shortest. You can also try visiting your local field office in person, though you might need to wait there too. Don't give up - you have rights as a beneficiary and they need to explain exactly why your payment was reduced. Keep detailed records of all your attempts to contact them. Good luck!

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This is really helpful advice! I hadn't thought about calling right at 8 AM - I've been trying in the afternoons when I assume everyone else is calling too. I'll definitely check with my neighbors about any mail mix-ups. You're right that they should have notified me before making any changes. I'm going to try both the early morning call and visiting the local office this week. Thanks for reminding me that I have rights in this situation - sometimes it feels like you're just at their mercy!

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I'm dealing with a similar situation right now! My SSDI payment dropped by $200 last month with no explanation. After reading through all these responses, I'm realizing I should check if any SSA mail got lost - my apartment complex has had issues with mail delivery lately. One thing that might help you get through to SSA faster: I've had better luck calling the main number (1-800-772-1213) and immediately pressing 0 repeatedly when the automated system starts. Sometimes it bypasses the menu and gets you to hold for an actual person quicker. Also try calling on Wednesdays or Thursdays - Mondays and Fridays seem to be their busiest days. Keep us posted on what you find out - it'll help others who might face the same issue!

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Thanks for sharing your experience and those phone tips! The pressing 0 trick is something I never would have thought of. I'm definitely going to try calling on Wednesday morning right at 8 AM and use that method. It's frustrating that we have to figure out these workarounds just to talk to someone about our own benefits! I'll definitely update everyone once I get some answers - hopefully it will help others avoid the same confusion and stress.

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I just joined this community after struggling with government websites for months, and wow - this thread is exactly what I needed to see! I've been putting off updating my contact info with SSA because I was dreading dealing with their website, but now I know I'm not crazy for expecting it to actually work properly. It's both frustrating and comforting to learn that these logout bugs have been affecting so many people for months. The detailed breakdown of solutions here is fantastic - from trying the mobile app to using services like Claimyr to skip hold times. I'm definitely bookmarking this thread for when I finally tackle my own account updates. Thanks to everyone who took the time to share their experiences and follow up with what actually worked. This kind of community knowledge-sharing makes dealing with bureaucratic tech issues so much less overwhelming!

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Welcome to the community, Javier! I'm also pretty new here and had the exact same reaction when I first found this thread. It's such a relief to discover you're not alone in dealing with these frustrating SSA website issues. I was starting to think I was doing something wrong, but clearly their system has serious bugs that have been affecting people for months. What really impressed me about this community is how people don't just complain about the problems - they actually follow up with detailed solutions and real results. Carmen's success story with Claimyr was particularly encouraging, and all the specific tips about timing, password complexity, and error documentation show how much people here genuinely want to help each other succeed. I'm definitely keeping this thread saved as my go-to reference when I need to update anything with SSA. It's amazing how much time and frustration we can save by learning from others' experiences!

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As a newcomer to this community, I'm incredibly grateful to have found this thread! I've been putting off updating my email address with SSA for weeks because I kept running into the same logout error that everyone here has described. Reading through all these experiences has been so validating - I was starting to think I was doing something fundamentally wrong. The range of solutions shared here is impressive, from trying different browsers and timing strategies to using services like Claimyr to bypass the notorious hold times. It's particularly helpful to see Carmen's follow-up confirming that the agent assistance route actually worked. What strikes me most is how this community doesn't just identify problems but actively shares practical workarounds and real results. The tips about screenshotting error messages, using simpler passwords temporarily, and having backup verification methods ready are exactly the kind of detailed advice that can save hours of frustration. Thanks to everyone who has contributed to making this such a comprehensive resource for dealing with SSA's technical issues. This thread will definitely be my roadmap when I tackle my own account updates!

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Welcome to the community, Sofia! I'm also new here and had the exact same experience - I was convinced I was doing something wrong with the SSA website until I found this thread and realized it's a widespread technical issue. It's such a relief to know that the logout problem isn't user error but an actual bug that's been affecting people for months. I love how this community goes beyond just identifying problems to providing real, actionable solutions. The follow-up reports from people like Carmen who actually tried the suggested methods and confirmed what worked are incredibly valuable. It gives you confidence that these aren't just theoretical suggestions but proven approaches. I'm planning to try the Claimyr route myself based on all the positive feedback here - it sounds like such a time-saver compared to sitting on hold for hours. Thanks for adding your perspective, and good luck when you tackle your email update! This thread really is the perfect roadmap for dealing with SSA's frustrating technical issues.

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Thank you all for this helpful info! I think I'm going to run some actual numbers based on what you've shared. It seems like I have three choices: 1. File at 62, take the permanent reduction AND deal with earnings test reductions 2. Keep working but reduce hours to stay under that $22,320 limit 3. Just wait until my FRA to avoid all these complications I'm leaning toward option 3 now that I understand better. One more question though - when my husband files at 70, does that mean I need to file something with SSA right away to establish myself as eligible for spousal benefits later? Or can I just wait until I reach FRA and then apply?

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You don't need to file anything when your husband applies. When you're ready to claim spousal benefits (whether at 62 or at your FRA), you'll submit your own application. The SSA will then establish the spousal relationship at that time. Your husband just needs to be receiving his benefits before you can receive spousal benefits on his record.

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I'd like to add one more consideration that might help with your decision. Since you mentioned your husband is delaying until 70 to maximize his benefits, you should know that his higher benefit amount will also increase your potential spousal benefit. Spousal benefits are calculated as a percentage of his Primary Insurance Amount (PIA), not his actual benefit amount with delayed retirement credits. However, there's a strategy some couples use called "claim and invest." If you claim spousal benefits at 62 (even with the reductions), you could potentially invest those payments for the 5 years until your FRA. Depending on market performance, this might offset some of the permanent reduction - though this comes with investment risk. Also, regarding your work situation: the earnings test only applies until you reach FRA. Once you hit 67, you can earn any amount without benefit reductions. And as Omar mentioned, any benefits withheld due to the earnings test aren't lost forever - they increase your future monthly payments. Given your numbers ($950 own benefit vs $1,500 spousal at FRA), waiting until FRA for spousal benefits probably makes the most financial sense unless you have an immediate need for the income.

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This is really helpful information, especially about the "claim and invest" strategy! I hadn't thought about that option. You're right that there's investment risk, but it's interesting to consider. One thing I'm still confused about though - you mentioned that spousal benefits are calculated based on his PIA, not his actual benefit with delayed credits. Does this mean that even though my husband is getting those extra delayed retirement credits by waiting until 70, my spousal benefit won't be any higher because of his delay? I thought spousal benefits would be based on whatever he's actually receiving.

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