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NeonNova

If your position is eliminated are you eligible for unemployment in Texas TWC?

My department got restructured last month and my role was completely cut — not performance-related, not a firing, just the company decided they didn't need my position anymore. I'd been there almost six years. HR gave me a letter confirming the elimination and two weeks of severance. I filed with Texas TWC right away but I'm honestly not sure if a position elimination counts the same way a layoff does, or if the severance complicates things. My UBS account just says a determination is pending and I've already been making my payment requests every two weeks like I was told. Can anyone who's been through something similar tell me what to expect?

Position eliminations are pretty much the cleanest unemployment situations you can have — your job simply stopped existing, which means there's no misconduct question for TWC to untangle. You should be in good shape. The severance piece is worth paying attention to though. When you applied you should have reported it, and you'll need to flag it on your payment requests too when it asks about other income. TWC will mail you a separate letter about whether your specific severance arrangement affects your payments and for how long. Don't skip that step thinking it's fine to leave it off.

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NeonNova

Author

Reported the severance when I applied, so that part is done. But the determination letter thing — does that come separately from whatever they decide about my eligibility overall? I got kind of confused about which letter means what.

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TWC sends separate determinations for each issue. So you might get one for the job separation and a different one for the severance. Each one will say either payable or not payable. You need all of them to say payable before you actually see money.

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The separate letters thing threw me off too when I went through mine. I thought I was approved because one letter looked fine, then a second one came and it said something different. Read every single piece of mail from TWC carefully.

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My position got cut in a consolidation last year and I used Claimyr to reach a TWC agent because I had a specific question about my severance arrangement — it's a service at claimyr.com that holds the phone line for you and connects you when an agent picks up, there's a demo at https://youtu.be/V-IMvH88P1U. The agent walked me through what TWC would look at with my particular package. Turned out my severance was the kind that temporarily paused my benefits, so knowing that ahead of time helped me plan. Worth it if you want to actually talk to someone instead of guessing.

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My severance situation is a little unusual too — it was paid as a lump sum rather than weekly. Any idea if that changes how TWC treats it?

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That's something the agent would actually be able to answer specifically for your situation. The service is at claimyr.com if you want to try it — the lump sum vs. periodic payment thing is exactly the kind of detail that changes the outcome.

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Lump sum vs. salary continuation is a real distinction TWC pays attention to. The determination letter they mail you will address how yours is classified. Keep making payment requests on schedule while you wait for it.

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Spent years in HR before I got laid off myself and went through this process firsthand — a job elimination is not treated the same as a resignation or a termination for cause. When your position simply ceases to exist, TWC doesn't go looking for misconduct because there's nothing to find. The company's decision had nothing to do with your performance. Keep your payment requests going every two weeks, don't skip one while waiting on the determination. Missed payment requests mean TWC won't pay that week, full stop.

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NeonNova

Author

Good to hear that confirmed by someone who's seen it from both sides. So I shouldn't be waiting to file payment requests until I get the determination letter?

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File them on schedule regardless. The determination might take a few weeks and you don't want to leave gaps. TWC pays only the weeks you requested on time.

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Seriously this point can't be overstated. I waited thinking I should hold off and ended up losing two weeks because they were past the filing window.

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got laid off via position elimination two years back and the whole thing was actually smoother than I expected. the ONLY thing that tripped me up was work search — make sure you know exactly how many activities your county requires each week. TWC mails you a letter with your specific number and that letter is what counts. in some counties its 5 a week, some lower. don't assume.

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NeonNova

Author

I haven't gotten that letter yet but I registered on WorkInTexas.com already. Should I be logging activities even before the letter arrives?

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yes start logging now, keeps you in the habit. once that letter comes you'll know the exact number required. harris, dallas, those big counties are 5 a week but yours might be different.

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WorkInTexas.com registration is mandatory and TWC can ask to see your work search log at any time. Keep records of every activity — job applications, employer contacts, all of it.

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The severance reporting part is something a lot of people get wrong and it creates headaches later. Certain types of severance actually stop your benefits while they're being paid out — not permanently, just during that period. TWC mails a decision telling you how yours is classified. Meanwhile wages paid in lieu of notice are a different animal entirely and those stop benefits for the period they cover. Don't assume your situation is fine just because a friend's was. The letter from TWC is the only thing that tells you for sure.

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NeonNova

Author

Mine was described in my exit paperwork as severance pay not continuation of salary. Does that wording matter to TWC?

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The label your company uses isn't necessarily how TWC classifies it. What matters is the structure of the payment and how it was set up. The determination letter will reflect TWC's view, not your HR department's terminology.

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This distinction confused me too. My company called it a severance package but TWC had its own classification that was different. The letter they mailed made it clear and I ended up being fine, but I wouldn't have known without reading it closely.

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Something I genuinely didn't understand until I went through it — your weekly benefit amount is calculated from your highest earning quarter in your base period, divided by 25. So if your best quarter was strong, your weekly amount reflects that. The base period is roughly the first four of the last five completed calendar quarters before you filed. For someone filing now in late 2026 that would look back at wages from July 2025 through June 2026. If your earnings were solid during that stretch you should be getting close to the max.

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NeonNova

Author

My earnings were pretty consistent over those quarters, so hopefully that works in my favor. What is the max right now?

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For claims from October 2026 on, the weekly cap is $619. And you can get up to 26 weeks total, though the actual amount of weeks depends on your total base period wages too — there's a formula that could mean you exhaust benefits before the 26 weeks are up if wages were on the lower end.

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Just to add to that — 26 weeks is the ceiling, but your benefit year is 52 weeks from when you filed. So technically you have that full year to use whatever weeks you're entitled to.

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POSITION ELIMINATIONS SHOULD BE STRAIGHTFORWARD but TWC can still drag their feet on the determination for weeks. four weeks is pretty standard from application to first payment and that first payment usually only covers one week even if you've been waiting longer. the system is frustrating even when you did everything right!!

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NeonNova

Author

Four weeks feels like a long time when bills are due. Is there anything I can actually do to speed it up or is it just wait?

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Honestly just wait and keep making payment requests. Calling sometimes helps if there's an actual hold on your account but mostly it's just the queue. TWC updates their system overnight so checking UBS daily is the best you can do.

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Agree it's mostly a waiting game. The first payment covering only one week is because of how the waiting week works — TWC holds one week and releases it after specific conditions are met, it's not lost, just deferred.

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The waiting week thing confused me for a long time. When people say TWC holds your first week, what actually happens is TWC won't pay that first payable week until you've been paid twice your weekly benefit amount AND you either go back to full-time work or use up all your benefits. If you go back to full-time work before exhausting, you have to request it specifically in UBS or through Tele-Serv. It's not automatic and it's not gone forever.

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NeonNova

Author

So I'll essentially see one less week of payment near the beginning but eventually get it if I return to full-time work?

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Right. The waiting week is on hold, not erased. Return to full-time work and request it, or it gets released when you exhaust benefits. Both conditions have to be true — it's not just after two payments alone.

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My friend told me it pays out automatically after two payments and I almost didn't request mine. Good thing I looked it up. Both conditions matter.

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Quick reality check on appeals in case things don't go the way you expect — if you get a determination that says no, you have 14 calendar days from the date printed on that letter to appeal it in writing. Online through UBS is the easiest way. Don't wait to appeal thinking you can call to dispute it, that doesn't count. The date on the letter is what the clock runs from, not when you received it.

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NeonNova

Author

Hopefully I won't need that info but good to know. Can you keep filing payment requests while an appeal is in process?

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Yes, keep making payment requests the whole time. If your appeal is eventually approved, TWC only pays the weeks you requested on time. Skipping them while waiting on the appeal outcome means those weeks are gone.

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Learned this one the hard way. Filed an appeal and assumed everything was paused. It's not. Keep requesting.

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Your situation sounds like a textbook position elimination which should work in your favor. One thing I'll flag about WorkInTexas.com — it uses the same login credentials as UBS. Same user ID and password, and there's a one-time code they send at every login. Some people get tripped up thinking they need separate accounts for each system.

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NeonNova

Author

Oh I actually did not know that. I created my WorkInTexas.com account first and then struggled to get into UBS — are you saying they should just sync?

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They share the login, yes. If you created one before the other there can sometimes be a mismatch. If UBS is giving you trouble, the login page at apps.twc.texas.gov/UBS has an account recovery option that can sort it out.

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Took me a whole afternoon to figure out the linked login situation. Worth calling the TWC tech support line if the account recovery option doesn't do it, they can manually link things on their end.

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The taxes piece is something a lot of people forget until January. Unemployment benefits are federal taxable income. TWC mails you a Form 1099-G every January and it's also available in UBS under the tax information section. If you want to avoid a tax bill in April, you can elect to have 10 percent withheld — it's voluntary but worth considering depending on your situation.

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NeonNova

Author

Hadn't thought about that at all. Can I set up withholding after I've already started receiving payments or does it have to be done upfront?

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You can set it up at any point during your claim. It's not a now-or-never thing. Just go into UBS and update your tax withholding preference whenever you're ready.

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Did not think about this until tax season hit me and I owed more than expected. The 10% withholding option is worth turning on early.

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came back to add something nobody mentioned yet about the payment request schedule — you don't file one right after applying. TWC mails you a letter called something like Instructions for Requesting Benefit Payments and it tells you your exact first filing date. It's usually about one to two weeks after you apply. After that first one you go every two weeks. the filing window opens Sunday through Wednesday each week and if you miss it you can still file Thursday through Saturday of that same week but not after.

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NeonNova

Author

I did get that letter and have been filing on schedule, but I want to make sure — the payment request is different from actually applying for unemployment, right? They're two separate things?

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Completely separate. Applying creates your claim. Payment requests are how you tell TWC every two weeks that you're still eligible and want to be paid. You have to keep doing them throughout your claim or no money moves.

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This is a point where people get confused — the application and the payment request are totally different actions. Submitting your application doesn't mean payments automatically flow. You have to actively request each payment period.

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Had a position elimination two years ago and my employer actually contested it, saying I had been counseled about performance issues. TWC looked at both sides and still approved me because the official reason for separation was the position being cut. The employer response can slow things down but a documented elimination with a letter from HR is a strong foundation.

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NeonNova

Author

My HR letter specifically says the position was eliminated due to restructuring. Should I keep that somewhere accessible in case TWC asks?

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Keep it and any other documentation they gave you at separation. Email confirmations, the elimination notice, anything in writing. You probably won't need it but having it means you're not scrambling if a question comes up.

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Former employers have 14 days to respond to TWC's notice. If yours pushes back on the reason for separation, your documentation becomes your counterpoint. Having it organized matters.

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My mom went through a restructuring last spring and had trouble getting through to anyone at TWC with questions about her specific severance setup. I ended up using claimyr.com to get her connected to an agent — it holds the line and calls you back when someone picks up. The agent confirmed her severance type and told her exactly when her benefits would start. Really practical for a one-off question that you just need a human to answer.

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My severance situation has some unusual terms in it and I've been going back and forth on whether to try to get through on the phone. Might try that route.

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For a complicated severance question, talking to an agent directly is worth it. The online system won't give you a custom answer about your specific arrangement.

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Phone is definitely the way to go for severance questions. Online resources cover general rules but the specifics of your package need a human.

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The earnings deduction rules while you're getting benefits are worth understanding now even if you're not working. You can earn up to 25 percent of your weekly benefit amount without any reduction. Earn above that and your payment drops by the amount over that threshold. Earn more than your weekly amount plus that 25 percent buffer and you get nothing for that week. It's not a cliff where any work kills your benefits, it's more of a sliding scale.

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NeonNova

Author

If I do any freelance work while searching, I need to report it right?

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Every penny, yes. Report gross earnings for the week the work was done, not when you get paid. That includes gig work, side jobs, anything. Self-employed you'd report net profit. TWC can and does verify this.

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And report it in the week the work happened, not the week you receive the check. That distinction trips people up with freelance work where payments come weeks later.

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Just so there's no confusion floating around this thread — a position elimination is not misconduct. Misconduct under TWC's rules involves things like breaking company policy, neglecting duties on purpose, violating the law, or doing the job poorly when you clearly have the ability to do it right. Having your role cut in a restructuring doesn't come close to any of that. You didn't do anything wrong, the company just reorganized.

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NeonNova

Author

Someone at my old job told me that because I'd had a performance review with some developmental feedback on it, that could be used to call it misconduct. That scared me.

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Developmental feedback in a performance review is not misconduct. What matters for your claim is the documented reason for separation. If the company told TWC you were eliminated due to restructuring, that's what TWC looks at. Performance coaching notes are a different matter entirely.

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This is correct. TWC looks at what actually caused the separation, not tangential documentation. A position elimination letter from HR carries real weight in the determination process.

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been lurking and finally have to say the thing that actually helped me most when my position got cut was just keeping a simple spreadsheet — payment request dates, work search activities by week, any letters from TWC with the dates on them. When an issue came up with my claim, I had everything organized and could answer questions quickly. TWC can ask for your work search log at literally any time.

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NeonNova

Author

That's a good habit to build. I've been keeping emails but a spreadsheet sounds more organized. What do you log for work search specifically?

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Employer name, date of contact, type of activity, and any result or response. Job applications, calls to employers, things like that. Some people also log career fairs or workshops. The point is showing you're actively looking.

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your county workforce board sets the specific activities that count. check the letter TWC sends because not all job search activities are treated the same everywhere.

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My claim had a flag on it after my position was eliminated because my employer reported a slightly different separation date than I did. Nothing fraudulent, just a one-day difference in how we each counted my last day. TWC put it in adjudication and it added almost two weeks to my timeline. If your dates don't match exactly what HR has on file it can create a hold even on clean claims.

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NeonNova

Author

I used the date in my termination letter. Hopefully that matches what HR reported to TWC.

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The termination letter date is the right thing to use. If there's ever a discrepancy, having that letter means you can point to the official document.

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Adjudication doesn't always mean something is wrong, sometimes it just means TWC needs to verify details before making a final call. The process is the same — wait and keep filing payment requests.

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For anyone reading who isn't sure how to actually check their claim status — log into UBS at apps.twc.texas.gov/UBS and look at the account dashboard. It updates overnight so checking once a day is about as useful as it gets. You can also use Tele-Serv at 800-558-8321 for automated status info without waiting on hold for a live agent.

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NeonNova

Author

I've been checking UBS daily and it still just says pending. Is there a status message that specifically says adjudication or does it just stay on pending?

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Different claims show different status language. Some say adjudication in progress, some just say pending, some say more specific things depending on the issue. If it stays that way past five or six weeks without any letters arriving, that's when it makes sense to try reaching an agent directly.

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My UBS just said pending for three weeks and then one day it updated to approved with no explanation of the wait. The overnight update thing is real, checking multiple times a day does nothing.

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Used claimyr.com last week to reach a TWC agent about my own claim — position elimination similar to what's described in this thread. The agent confirmed my employer had already responded to TWC's notice and that my claim was moving through normally. Genuinely could not have gotten that answer any other way given how hard it is to get through on the phones.

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NeonNova

Author

Knowing the employer already responded and things are moving would really ease my mind. The uncertainty is the worst part.

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That was exactly it for me. Not knowing whether the hold-up was on TWC's side or the employer's side was maddening. One five-minute conversation answered it.

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The employer response window is 14 days from when TWC mails them the notice. After that TWC moves forward with or without their input. If you're past that window the ball is in TWC's court.

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