Back to Texas Unemployment

Zara Mirza

Can you get severance pay and unemployment at the same time with Texas TWC?

My employer of 11 years just eliminated my entire department and gave me a severance package. HR told me I'd receive payments over the next several months as part of the deal. A friend who went through a layoff last year said severance might affect my unemployment benefits, but HR had no idea how TWC handles this and basically shrugged. I went ahead and applied online through UBS the week my last day hit, but now I'm sitting here wondering if I made a mistake by not reporting the severance right away or if it could disqualify me entirely. Has anyone dealt with both severance and unemployment at the same time? Do the payments count against what TWC pays out? I don't want to get hit with an overpayment notice six months from now because I missed something in the fine print.

Claimyr got me through to a live TWC agent last month when I had almost this exact same question about severance and my claim. The agent explained that you have to report severance when you apply, or by calling a Tele-Center at 800-939-6631 if you already filed, and TWC will mail you a written decision on how your specific package is handled. I checked claimyr.com beforehand and watched the demo at https://youtu.be/V-IMvH88P1U — the way it works is it holds your place in the phone queue and connects you to an agent when one picks up, so you're not just sitting there for hours. My agent also reminded me to keep filing my payment requests on schedule no matter what, even while waiting on the severance determination.

0 coins

That part about reporting it when you apply is exactly what I was worried I missed. I filed online through UBS and there was a section about other income, but I wasn't sure severance counted there. Calling in to report it sounds like the safer move.

0 coins

Payment requests every two weeks regardless — yes, that's the piece a lot of people skip and then lose out on weeks they can't get back.

0 coins

The queue thing sounds useful. Every time I've called the Tele-Center I've been on hold so long I eventually just hang up and try again the next day.

0 coins

Severance and unemployment can overlap, but it really depends on the type of severance package your employer set up. TWC looks at how the payments are structured, then mails you a determination letter specific to your situation. Some severance arrangements pause benefits while they're being paid, others don't affect anything at all — the determination letter tells you which bucket you're in. The key thing is you can't just leave it off your payment requests hoping nobody notices, because every payment request form asks about income from other sources.

0 coins

So even monthly severance payments would show up on that question? I assumed it meant like part-time job income, not a lump sum or installment from a former employer.

0 coins

Yeah that question is broader than it looks. Any income the week it's received needs to be reported. I learned that the hard way on a small consulting payment I forgot about.

0 coins

TWC also asks about severance specifically when you're first filling out the application, not just on payment requests. There's a whole section for it.

0 coins

Wages paid in lieu of notice are a different animal than regular severance — if your employer paid you a lump sum instead of having you work out a two-week notice, that specific payment can actually stop benefits for the period it covers. That's separate from a typical severance package. The determination letter TWC sends will spell out exactly what applies to your situation.

0 coins

Mine wasn't a notice situation — they gave me a date, I worked through it, and then the severance payments start after. So probably not the in-lieu-of-notice category.

0 coins

Good distinction though because a lot of people get those two things confused. I've seen people on here think their severance was fine and then get a determination that temporarily paused their benefits because of how the payment was classified.

0 coins

Exactly this. The label your HR puts on it matters less than how TWC classifies it once they review the structure.

0 coins

Report it and let TWC send the determination. I know it feels like you're volunteering information that might hurt you, but the alternative — not reporting and having it discovered later — means repaying everything plus a 15 percent penalty. TWC is required to recover every overpayment, there's no hardship exception and no way to get it forgiven, so being upfront from the start is the only real option.

0 coins

The 15 percent penalty on top of repayment is genuinely terrifying. That settles it for me, I'll call the Tele-Center tomorrow morning and report the full package details.

0 coins

TWC literally cannot waive overpayments either, it's not a discretionary thing. Even if it's their own processing error, you still owe it back.

0 coins

This is the right advice. The penalty situation for unreported income isn't something people fully realize until they get a notice. Report first, ask questions second.

0 coins

While you're waiting on the severance determination, make sure your work search activities are happening every week. The number of activities required depends on what county you're in — your TWC mailed letter tells you your specific number. Harris, Dallas, Bexar, Tarrant and Travis counties require five activities a week. Keep a log because TWC can ask for it anytime.

0 coins

Already started the log, good call. I'm in Travis County so five per week is my target.

0 coins

Don't forget to register on WorkInTexas.com too if you haven't yet — that's part of the work search requirement and TWC can flag it if it's missing.

0 coins

Five a week feels like a lot but once you get in the rhythm of applying and tracking it becomes more automatic.

0 coins

Something people miss on the application itself — there's a section specifically asking about severance, not just the general income questions. If you applied through UBS and skipped past that part or weren't sure what to enter, calling the Tele-Center to update your record is worth doing before your first payment request goes through.

0 coins

I do remember that section now that you mention it. I think I may have entered something partial because I didn't have the exact amounts in front of me. Definitely need to call and correct that.

0 coins

Calling in to correct it proactively is way better than waiting and hoping the determination catches it. The agent can note it on your account.

0 coins

My layoff earlier this year came with a severance deal and the whole thing went fine. TWC sent me a determination about three weeks after I reported it, it said my specific payments didn't pause my benefits, and I kept getting paid bi-weekly. The uncertainty in the waiting period is stressful but once the letter arrives it's pretty clear what you owe and what you get.

0 coins

That's genuinely reassuring to hear. The waiting and not knowing is the worst part right now.

0 coins

Three weeks sounds about right for the determination timeline in my experience too. Keep those payment requests going in the meantime.

0 coins

Glad it worked out. The determination letter really does clear everything up — before it arrived I had no idea what to expect either.

0 coins

Your weekly benefit amount is based on dividing your highest earning quarter in the base period by 25, and it caps at $619 for claims filed after October 2026. The base period is the first four of the last five completed calendar quarters before your claim date. With 11 years at a company your wages were probably consistent, so you likely landed at or near the max.

0 coins

That calculation makes the weekly amount make a lot more sense. I was confused why the number on my account didn't match what I expected.

0 coins

The base period math trips everyone up the first time. It's not just 'last year' — it's a specific rolling window of quarters.

0 coins

And just to be clear, the severance you receive doesn't change your weekly benefit amount calculation at all, it only potentially affects whether you can receive payments during the period it's being paid.

0 coins

TWC will mail a separate determination letter for the severance issue specifically. If that determination says benefits are paused for some period and you disagree with how they classified your package, you have 14 calendar days from the mailing date printed on the letter to file an appeal in writing through UBS. Missing that window means the determination stands.

0 coins

Good to know there's an appeal path if the determination doesn't seem right. Hopefully it won't come to that but I'll save the letter carefully.

0 coins

The date that counts for the 14-day window is the mailing date at the top of the letter, not the date you receive it in the mail. Important distinction.

0 coins

Keep requesting payment throughout any appeal process too. Benefits only get paid for weeks you requested on time — the appeal doesn't pause that clock.

0 coins

Just to push back gently on something I've seen in this thread — a few comments implied severance almost always pauses unemployment. That's not really accurate. It depends entirely on how the package is structured and how TWC classifies it. Some people receive both without any pause at all. The determination letter is the only thing that tells you which situation you're actually in.

0 coins

Fair point. I think people generalize from their own experience and it creates a skewed picture. The determination really is the only authoritative answer.

0 coins

Agreed. The only thing everyone should do the same is report it promptly and accurately. What TWC decides from there varies by case.

0 coins

The ReliaCard debit card from U.S. Bank is what TWC uses to pay benefits unless you set up direct deposit. After your first payment processes it usually takes two business days for the money to arrive on subsequent requests. Setting up direct deposit in UBS is worth doing early so you're not waiting on a physical card.

0 coins

Already switched mine to direct deposit when I set up the account, good tip for anyone who hasn't done it yet.

0 coins

The card itself can take up to 10 business days to arrive after the first payment if you don't switch to direct deposit. Direct deposit is just faster all around.

0 coins

The first payment you receive from TWC covers only one week, even though you request two weeks at a time, because of the waiting week. That first payable week gets held back until you've been paid two times your weekly benefit amount AND you either return to full-time work or run out of benefits entirely. It doesn't just release after a couple of payments — both conditions have to be met. If you go back to full-time work you can request it through UBS.

0 coins

Wait so the waiting week money isn't just automatically paid out after a certain number of payments?

0 coins

Correct, both conditions have to be met — the two payments AND returning to full-time work or exhausting benefits. Neither alone is enough.

0 coins

This catches a lot of people off guard. The waiting week isn't lost money, but it doesn't just release on its own schedule either.

0 coins

If you do go back to work full-time, requesting the waiting week through UBS is a step people forget to take. It doesn't happen automatically even then.

0 coins

Sounds like you're handling this well. One thing I'd double check — your first payment request should be filed about one to two weeks after you apply, and the mailed instructions you get from TWC will have a specific date on them. Don't wait for the severance determination to be mailed before you file that request. File on schedule regardless.

0 coins

The instructions letter did come in the mail with a date on it. I've got it marked on my calendar.

0 coins

Filing on schedule while waiting for determinations is so important. People delay because they're uncertain and then end up with weeks they can't claim.

0 coins

Pensions from a base period employer get deducted from your weekly benefit amount, but Social Security retirement does not. If you're receiving any kind of pension or retirement income alongside this layoff, worth knowing those rules are different. SSI and SSDI don't get deducted either, though being available for full-time work is still required every week.

0 coins

Not retirement age yet so that's not a factor for me, but good info for the thread.

0 coins

The pension deduction only applies to base period employers, which catches some people off guard. A pension from a totally different past employer doesn't count.

0 coins

Workers' comp is another income type TWC looks at differently — the determination depends on the type of claim, same as severance. If that's ever in the picture for anyone reading, don't assume it's treated like regular wages or like a pension. TWC will mail a decision on it.

0 coins

The theme of this whole thread is basically: report everything and wait for the determination letters. TWC sends a separate one for each issue.

0 coins

Which is actually the right approach even if it feels bureaucratic. Each income type has different rules and TWC's written decision removes the guesswork.

0 coins

Used it last week to get through to TWC about my severance question too — claimyr.com handled the hold time and I spoke to an agent about whether my package counted as wages in lieu of notice. The answer was that mine didn't, based on how it was structured, but the agent flagged that TWC would still send a formal determination. Saved me hours of redialing.

0 coins

Two people in this thread have used that service now. I may try it when I call tomorrow to report the full severance details.

0 coins

Let us know what the agent says about your specific package — would be useful context for anyone searching this later.

0 coins

My former coworker got a severance determination that paused her benefits for eight weeks and she was upset because she hadn't expected it. She appealed within the 14-day window and the Appeal Tribunal upheld the original decision. The hearing was by phone, the packet arrived about six weeks before it, and the decision came within a week after. Even if appeals don't always go your way, the process itself is straightforward.

0 coins

Appeals are worth filing when you genuinely believe the classification was wrong. Knowing the process — phone hearing, written decision — takes some of the fear out of it.

0 coins

Even during an appeal, payment requests have to keep going in on schedule. Skipping them while waiting for a hearing outcome is one of the most common mistakes.

0 coins

The hearing packet arrives five to ten days before the actual hearing date, and you have to register your phone number 15 to 60 minutes beforehand. Easy to miss that detail if you're not reading the instructions carefully.

0 coins

Eleven years at one company means your base period wages were probably solid and your weekly benefit amount reflects that. The max is $619 for claims filed now. Even if the severance determination temporarily pauses payments for some weeks, the total benefits available to you don't disappear — they're still there once the pause period ends, as long as your benefit year hasn't run out.

0 coins

That's a good framing. Even a temporary pause isn't the same as losing the benefits entirely.

0 coins

Benefit year runs 52 weeks from the Sunday of the week you applied. The maximum weeks you can receive is 26, or possibly less depending on how the 27 percent of base period wages cap works out. Plan around those timeframes.

0 coins

TWC's website at twc.texas.gov has a plain-English breakdown of how different types of severance are handled. Reading through it before you call helped me understand what questions to actually ask the agent. I went in knowing the difference between continuation pay and a lump sum, and the call went a lot faster.

0 coins

Good idea to prep before the call. I'll look that up tonight so I know exactly what terminology to use with the agent.

0 coins

Knowing what your package is called in HR paperwork and what TWC calls it can be two different things. Getting the language right helps the agent pull up the right information faster.

0 coins

My determination arrived as a physical letter and also showed up in UBS under my account documents. If you're checking daily and don't see mail yet, logging into UBS and checking the documents section sometimes shows it before the paper copy arrives.

0 coins

Didn't know documents showed up in UBS like that. I'll keep an eye on both my mailbox and the account.

0 coins

Checking UBS once a day is a good habit anyway — TWC updates the system nightly and you can catch status changes faster than waiting for mail.

0 coins

The same goes for determination letters on any issue, not just severance. They post to your account and to the mail simultaneously.

0 coins

Used it again last week — claimyr.com — to ask TWC specifically about whether my installment-style severance would hit my benefits differently than a lump sum would. The agent was clear that the structure matters but only TWC's written determination is the official answer. Knowing that upfront saved me from assuming the agent's verbal explanation was final.

0 coins

That distinction between what an agent says verbally and what the written determination says is important. The letter is what actually governs your claim.

0 coins

Verbal explanations over the phone are helpful for understanding the process but they don't override or replace what's in the determination letter.

0 coins

Related posts

Texas Unemployment AI

Expert Assistant
Secure