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Joshua Hellan

If a job fired you can you get unemployment in Texas? TWC rules explained

Got let go from my warehouse job last Friday and trying to figure out where I stand. My supervisor said I was fired for 'performance issues' but honestly I never got any warnings and my numbers were the same as everyone else's. Applied for Texas TWC unemployment over the weekend and now just waiting. My question is whether being fired automatically disqualifies you or if it depends on the reason. I've heard different things from people at work - some say getting fired means you can't collect, others say it depends. I don't even know what adjudication means yet, I just know my claim is sitting there and I'm stressed about rent. Anyone been through this?

Being fired doesn't automatically knock you out of benefits. The thing Texas TWC looks at is whether the reason for the firing counts as 'misconduct' under their rules. Things like breaking company policy, breaking the law, or just flat-out neglecting your duties when you could do better - those are the kinds of things that can get you disqualified. But if your employer laid you off or let you go for reasons that aren't really your fault, or if the performance issue wasn't something you were capable of controlling, you may very well be eligible. TWC hears from both sides - you and your former employer - before they decide anything.

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This matches what happened to me. Got fired from a retail job and was really scared I wouldn't qualify but TWC approved my claim after they talked to both of us. The employer couldn't really point to anything I'd done wrong intentionally.

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So what happens if the employer just says it was misconduct but can't back it up? Like in this situation where there were no warnings?

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TWC looks at what both sides say and the documentation provided. The determination letter they mail you will explain what they found and you have the right to appeal if you disagree with the decision.

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Performance problems are kind of a gray area with TWC. The way it works is not all poor performance is automatically misconduct - there's a difference between someone who just wasn't meeting the bar versus someone who was capable of doing the work and chose not to. No formal warnings or write-ups is worth mentioning when TWC contacts you, because that stuff matters for context. Keep any emails or records from that job just in case.

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Really glad to hear warnings matter. I genuinely never had anything in writing - no write-up, no PIP, nothing. Just got called in and told Friday was my last day.

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Documentation is huge in these situations. Even screenshots of performance reviews or emails praising your work could help if the employer tries to frame it as misconduct.

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Exactly. Save everything you have. If it goes to an appeal hearing, the hearing officer only considers what's actually presented as evidence.

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Had to get through to Texas TWC by phone last month because my claim got flagged for adjudication after being fired. Used Claimyr - you go to claimyr.com, it holds the phone line for you and connects you when a live agent picks up. There's a video walkthrough at https://youtu.be/V-IMvH88P1U if you want to see how it works. The agent I spoke to confirmed my separation was being reviewed and told me what documents TWC already had on file. Really helped me know what I was dealing with instead of just staring at a pending status.

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Adjudication is the part I keep seeing on my claim. What does that mean exactly - are they just doing a review or is something wrong?

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Adjudication just means TWC is reviewing something before they decide eligibility. It's normal when there's a job separation issue - doesn't mean you're disqualified, just means they haven't finished deciding yet.

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My sister's claim sat in adjudication for almost three weeks after her firing. Ended up being approved once TWC got the employer's response. Patience is brutal but it doesn't mean bad news.

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TWC mails your former employer a notice and gives them 14 days to respond. After that the whole decision process usually runs about four weeks total from when you applied before you get a determination. You'll get a written letter called a Determination on Payment of Unemployment Benefits explaining the outcome. If anything comes back saying 'cannot pay,' you have 14 calendar days from the date printed on that letter to appeal.

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The 14-day appeal window counts from the date on the letter, not the date you receive it. I almost missed mine because I thought it was from when it arrived in my mailbox.

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Four weeks feels like forever when bills are due. Can I still request payments while waiting for the decision?

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Yes - request payments on schedule while you wait. TWC only pays for weeks that were requested on time, so don't skip them waiting for the decision to come through. Check your mailed instructions for your first payment request date.

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While the claim is pending, make sure you're registered on WorkInTexas.com and doing your required work search activities every week. TWC mails each claimant a letter saying how many activities are required per week in their county - that letter is what you go by. Keep a log of everything you apply to because TWC can ask for it at any time.

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Wait, you have to do job searches even before you know if you're approved? I thought you only started that after getting approved.

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Nope, work search requirements start right away. Missing weeks because you were waiting on a decision could cause problems with payment for those weeks.

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The number of activities varies by county. Here in a larger metro it's five per week - found that out when my letter arrived. Smaller counties can be less.

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Something a lot of people don't realize is that the first week you'd normally be paid is actually held back as a waiting week. You have to receive two payments totaling at least twice your weekly benefit amount AND either return to full-time work or use up all your benefits before that first week gets released. It trips everyone up the first time.

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So I'll essentially get paid for one fewer week than I expected at the start?

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More like it's deferred rather than lost. If you go back to full-time work before exhausting benefits, you can request your waiting week through UBS or Tele-Serv.

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Tele-Serv number is 800-558-8321 for anyone who needs it. Option 2 then Option 4 to request the waiting week when you return to work.

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My boss also called it 'performance' when he let me go from a trucking company two years back. Filed with TWC anyway because a friend told me to. Got approved. The employer basically said I wasn't meeting quotas but couldn't show I was doing anything wrong intentionally or that I was capable of way better. TWC sided with me. It's genuinely worth filing even if you're not sure.

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This is the most reassuring thing I've read. Did you have to do an appeal or did they just approve it straight away?

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Straight approval, never had to appeal. The employer's response apparently didn't give TWC enough to call it misconduct.

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Outcomes really vary. Even if it doesn't go your way initially, the appeal process exists for a reason - and you keep requesting payments the whole time the appeal is processing.

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NOBODY tells you when you're filing that you have to request payments separately - like it's a whole separate step from just applying. The application is just the application. Then about one to two weeks later you have to start requesting payments every two weeks or you get nothing for those weeks. I found out the hard way.

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This is a really important distinction. Applying for benefits and requesting payment are two completely different actions in UBS. The mailed instruction letter that TWC sends after you apply will show your first payment request date.

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I wish someone had told me that before I waited three weeks thinking money would just appear. Lost those weeks.

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UBS also lets you request by logging in at apps.twc.texas.gov/UBS - same system you used to apply, different menu option.

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For the weekly benefit amount, Texas TWC takes your highest earning quarter from the base period and divides it by 25. The base period is roughly the first four of the last five completed calendar quarters before you filed. So if earnings were higher in one part of the year, that quarter is what drives your weekly amount. Maximum you can get is $619 a week for claims filed after October 2026.

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My hours got cut a few months before the layoff so I'm worried my benefit amount will be lower because of that.

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The base period looks further back than just the last few months - it's those four earlier quarters, so recent slow months may not hurt you as much as you think.

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My benefit came out higher than I expected for exactly this reason. The older quarters when I was working more overtime counted more than the recent slow ones.

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One thing that caught me off guard: when TWC contacts you about your separation, answer fully and be specific. Vague answers like 'I just didn't meet expectations' without context can actually hurt you because it sounds more like acknowledged performance failure. Explain the lack of warnings, the lack of a PIP, any context about how your numbers compared to coworkers. Facts, not emotions.

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This is practical advice. So when TWC reaches out, they'll ask me directly about my side of what happened?

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They'll send you a questionnaire or may contact you by phone. Answer every question honestly and in detail. The more specific you are, the clearer the picture TWC has when deciding.

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Dates matter too. If you can say 'my last performance review on X date showed Y rating' that's way stronger than general statements about how things went.

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Can I ask something that might be dumb - does it matter what industry you worked in for unemployment? Like does warehouse or manufacturing count differently than office jobs?

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Not at all - TWC eligibility rules apply the same regardless of industry. What matters is wages earned and the reason for separation, not the type of work.

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Ok that's a relief, I was worried because I've heard warehouse companies fight unemployment claims harder than other employers.

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Some employers do contest claims more aggressively, but that just means you need good documentation of your side. The rules TWC applies don't change based on who the employer is.

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Worth knowing about the earnings rules if you pick up any side work while waiting: you can earn up to 25 percent of your weekly benefit amount without any reduction. Earn more than that and your payment drops by whatever amount you earned above that 25 percent threshold. Earn more than your weekly amount plus that 25 percent and you get nothing for that week. Report everything - all side jobs, gig work, everything counts.

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Good to know because I was thinking about picking up some weekend shifts at a friend's business while I look for something permanent.

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Just report those earnings for the week you actually do the work, not when you get paid. Use the gross amount for regular work, net profit if it's self-employment.

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This is easy to mess up. Report earnings in the week the work was performed, Sunday through Saturday, even if the check comes later.

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My coworker told me that if you're fired you automatically fail and have to appeal to get anything. That doesn't match what people are saying here - which is right?

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Your coworker has it backwards. Being fired is not an automatic disqualification. TWC reviews the reason for the firing - only if it rises to misconduct under their definition does it disqualify you. Many people fired for performance or business reasons get approved without ever needing to appeal.

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That's completely different from what I was told. Glad I asked before giving someone bad information.

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This misconception stops a lot of people from even filing. Always worth applying and letting TWC make the actual determination.

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My claim got denied initially after a firing and I appealed. The appeal was a phone hearing with one hearing officer and I had about six weeks between filing the appeal and the actual hearing. TWC mailed the hearing packet about a week before. The decision came back in writing roughly a week after the hearing. Ended up getting approved on appeal.

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How stressful was the hearing? Did you need a lawyer?

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Stressful but manageable. No lawyer needed - the hearing officer explains the process at the start. You present your side, the employer presents theirs, the officer asks questions.

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Keep requesting payments the whole time the appeal is going. TWC only pays for weeks that were properly requested - waiting until after the appeal decision to request them means those weeks are gone.

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Used claimyr.com to reach a Texas TWC agent when I needed to report severance pay from a job separation. The agent explained which information I needed to have ready and updated my claim right on the call. Took about fifteen minutes total once connected.

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I may need to do this once my adjudication starts moving. Getting any actual information about my specific claim seems impossible online.

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The UBS portal shows status but doesn't explain much about what's actually happening. A live agent can actually look at your claim notes and tell you something useful.

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Agents can also confirm whether your employer submitted a response yet, which is one of the main things that determines when adjudication wraps up.

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The ID verification step trips people up and can delay everything. If TWC sends you an ID.me notice, do that right away through ID.me online - select 'Allow and Continue' when it asks. If for some reason you end up doing it in person at a post office you only have 7 days from when you get the USPS Enrollment Code. Missing ID verification means delayed or denied benefits.

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I did see something about ID.me when I first applied and I did verify right away. Good to know that was the right move.

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Doing it right at the start is the best way. Claims that stall in adjudication sometimes turn out to be ID verification issues that weren't completed.

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Your UBS login is linked to WorkInTexas.com - same username and password, though there's a one-time code every time you log in to either system.

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Genuinely frustrated by how much of this critical information isn't front and center when you file. Waiting week, payment request schedule, work search numbers - none of it is obvious when you're going through the online application. You'd think they'd put a big checklist on the screen after you apply saying 'here are the five things you need to do right now.' Instead people come to forums to find out they've been missing steps.

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EXACTLY this. Filed in a panic, thought the application was the whole thing, missed my first two payment request windows because nobody told me explicitly.

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The instructions letter TWC mails is supposed to cover this but it arrives after the fact for a lot of people. By the time it shows up, the first payment request date is already past.

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The mailed instructions should arrive before the first payment request date if you apply and get the mail promptly. But if there's any delay, check your UBS account - it shows your payment request schedule in there too.

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Taxes come up for people who haven't been on unemployment before - benefits are taxable federal income. TWC can withhold 10 percent for federal taxes if you choose that option when you file, or you can skip withholding and handle it yourself at tax time. TWC mails a 1099-G each January and it's also in UBS under IRS Tax Information.

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I had no idea about the tax part. Probably should elect withholding to avoid a bill at the end of the year.

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That's the safer move for most people. The withholding option is voluntary but beats owing a lump sum in April.

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Texas has no state income tax so you're only dealing with federal. The 1099-G also shows up in UBS if you lose the paper one.

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Used claimyr.com to get through to Texas TWC on my own claim after a firing last year - needed to ask the agent whether my employer had actually responded to the TWC notice yet. Agent confirmed they had responded and told me the adjudication was moving toward a decision. Knowing that made the waiting way more bearable than refreshing UBS every hour.

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How long did your whole adjudication take from start to finish?

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About three and a half weeks from application to determination letter arriving. Approved in the end.

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Three and a half weeks sounds rough when you're waiting on that money. At least you got the right answer.

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For anyone worried about comparing themselves to coworkers in a performance situation - that kind of context can actually matter. If you were performing at the same level as others who kept their jobs, that undercuts the idea that your performance rose to something worth firing for. Bring that up when TWC asks for your side of the story.

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This is exactly my situation. My numbers were average, not the worst on the team by any measure. Really hope TWC sees it that way.

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Document it however you can. Emails, reports, anything that shows where you stood relative to the rest of the team.

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If you have any direct messages or emails from your manager that praised your work or didn't mention performance problems, hold onto those too.

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