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Natasha Volkov

Do furloughed employees have to look for work while on unemployment in Texas TWC?

My company put me on a temporary furlough starting about six weeks ago and told me to expect to be called back sometime in the next couple of months, but no specific date was given. I went ahead and filed for unemployment through TWC since I have zero income right now. Got approved without any issues, benefits are coming in, all good on that front. But here's what's tripping me up: the work search requirement. TWC says I need to do a certain number of job search activities every week depending on my county. The thing is, I'm not actually looking for a new job because I'm planning to go back to my company. Applying to other jobs feels weird and kind of dishonest when I know I'm going back. But I also don't want to mess up my claim by not following the rules. Does anyone know whether TWC requires furloughed workers to do the full work search while collecting? I work in the Austin area so I believe that's Travis County, which I heard has the highest requirement. Would really appreciate any clarity on this because I've called TWC twice and couldn't get through to anyone.

Used claimyr.com to reach a live TWC agent last week because I had a similar question about whether my job separation counted as a layoff or a furlough. The agent picked up after Claimyr waited on hold for me, so I didn't have to sit there for hours. I asked whether TWC treats furloughs differently from full layoffs when it comes to work search, and the agent told me my county requirement still applied regardless. The video at https://youtu.be/V-IMvH88P1U shows how the whole thing works if you want to check it out before you try it.

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Appreciate this, I'm going to look into that service. What county are you in? Curious whether the agent said anything about Travis specifically.

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My sister used it to get through about her payment request being stuck. It worked the same way you described, she just got a call when the agent was on the line.

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The wait times right now are genuinely brutal. Calling at 8am used to get you through in under an hour and now it's anybody's guess.

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Furloughed workers here in Texas still have to meet the work search requirement, full stop. TWC mails you a letter after you apply that tells you exactly how many activities you need to do per week in your county. Travis County is five activities a week, same as Harris, Dallas, Bexar, and Tarrant. That letter is the number you're held to, not what someone tells you on the phone or what you read online.

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Five a week feels like a lot when I'm planning to go back. So there's no exception for people who are expecting a recall?

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Wait so even if your company literally has a return date they still make you apply to other places? That feels really counterproductive.

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The requirement stands unless TWC specifically waives it for your situation. Without a written waiver from TWC, you do the activities. Keep a log of everything you do because TWC can ask for it at any time.

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Someone told me furloughed people get put on some kind of standby status where they don't have to search. Never seen that in writing from TWC though.

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The standby thing the person above mentioned isn't a Texas thing. You might be thinking of how some other places handle it but TWC doesn't have a standby status. If you're collecting in Texas you do the work search activities, period. I went through this same situation in late 2026 when my company temporarily shut down one location and everyone had to file. No waiver, full five activities a week in my county.

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Huh okay good to know, I definitely heard that from someone who I guess was wrong. Thanks for clearing that up.

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That's really helpful to know the standby thing isn't real for Texas. I was halfway hoping there was some kind of workaround.

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Yeah I think the standby concept comes from how certain other unemployment systems are set up, not TWC. People mix it up all the time on these forums.

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Work search activities don't have to mean submitting applications to jobs you'd never take. TWC counts things like attending a job fair, completing a skills assessment on WorkInTexas.com, contacting an employer to ask about openings, or doing a resume workshop. If you're genuinely expecting to return to your employer, you can pad your five activities with things that are more professional development than active job searching.

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That's actually a really useful reframe. I didn't realize workshops and things like that counted. So I could register on WorkInTexas.com and do some of those activities there?

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Registering on WorkInTexas.com is actually required as part of your claim anyway. Once you're registered you'll see various activities you can log. Just make sure you're recording everything in your work search log with dates and contact info where applicable.

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Didn't know resume workshops counted, I've just been applying to jobs I have zero interest in because I thought that was the only option. Wish someone had told me this two months ago.

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This is the part that actually helped me when I was on a temporary furlough a while back. The requirement is for work search activities, not specifically job applications. Those are different things.

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Can I ask something that might sound dumb: when they say you have to register on WorkInTexas.com, is that the same login as UBS? I keep getting confused about which site does what and whether I need separate accounts for everything.

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UBS and WorkInTexas.com use the same User ID and password. You set up one login and it works across both. When you log into UBS it also sends you a one-time code each time, that's normal.

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Oh that's so much less confusing than I thought. I created two separate accounts somehow and have been fighting with the login forever.

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TWC's login setup is confusing at first but once you realize it's one account for both sites it clicks. The one-time code thing threw me off for weeks.

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Something worth understanding about what counts as a work search activity: you're supposed to record them week by week. The Sunday to Saturday week is the same week structure your payment requests are based on. So if you do three activities on Saturday and two more on Sunday you have to split those across two different claim weeks in your log.

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I had no idea about the Sunday to Saturday structure for logging. I've been keeping a list but not sorting them by week. Going back to fix that now.

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Definitely sort by week. If TWC audits your log and the dates don't match up with which claim weeks you requested payment for, it creates problems.

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My cousin got flagged for exactly this. Her activities were real, she just hadn't organized them by TWC's week and when they asked for her log it looked like she was short on some weeks. Took forever to sort out.

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For what it's worth: doing work search activities while on furlough doesn't hurt your chances of going back to your company. Your employer isn't notified about what you're applying for elsewhere. The only thing that would affect your return is if you actually accepted another full-time job, which would end your unemployment eligibility on that job's start date anyway.

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That's reassuring. I guess I was worried my company would somehow find out I was applying places and think I wasn't planning to come back.

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Completely understandable concern, but those two things are separate. Keep doing your activities, keep requesting your payments, and when you go back to work you just report your earnings for that week.

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Also remember you report earnings for the week you do the work, not when you get paid. First week back you'd report those hours even if the paycheck comes the following week.

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My furlough lasted three and a half months and TWC never once reached out about my work search log. That doesn't mean you should skip it though. They can audit any claim at any time and if you can't produce the log it looks really bad even if you actually did everything right.

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Three and a half months is a long furlough. Did your company end up calling you back or did it turn into a layoff?

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They called everyone back but about a quarter of the team declined and found other jobs during that time. I went back but kept looking for a couple months afterward just in case.

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That's actually a smart move. Even if you're planning to return it doesn't hurt to know what else is out there.

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Payment requests every two weeks while you're on furlough, right? I keep seeing people say they waited for a decision before filing their payment requests and then missed weeks.

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Yes, you request payment regardless of whether there's a decision pending. TWC won't pay weeks you didn't request on time. The filing window is Sunday through Wednesday, with a grace period Thursday through Saturday. Miss all five of those days and that week may not get paid.

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Okay so you don't wait for the adjudication to clear before submitting your payment requests. Got it. I keep seeing people on here confuse applying for benefits with requesting payments.

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Those are two completely different things and the confusion causes real problems. Applying starts the claim. Payment requests are what you do every two weeks after that to actually get the money.

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My employer told me my furlough would last six weeks and it ended up being almost five months. By month three I had genuinely started looking for other work and ended up getting an offer. At that point I took it, reported my start date to TWC, and benefits ended that week. The transition was pretty clean once I understood how to report it.

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That's good to hear the transition worked smoothly. How did you report the new job start date, was it through UBS or by calling?

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Reported it in my payment request for that week. When it asks whether you worked during the week, you say yes and enter the hours and gross earnings. After that TWC figures out what you're owed for the partial week if anything.

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And don't forget the earning rules: you can earn up to 25 percent of your weekly benefit amount without any reduction. Above that it starts to reduce your payment dollar for dollar, and if you earn more than your weekly amount plus that 25 percent you get nothing for that week.

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Does a furlough count as a layoff for the base period wage calculation? I'm trying to understand how they figured out my weekly benefit amount because it seems lower than I expected based on what I was making.

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The base period is the first four of the last five completed calendar quarters before your claim's effective date. For a claim filed between October and December 2026 that covers wages from July 2025 through June 2026. Your weekly benefit amount is your highest base period quarter divided by 25, so if one quarter was stronger than the others that quarter drives your number.

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My highest quarter was the spring of 2026 which was pretty good, so that makes sense why my amount is what it is. I just thought it would be based on my most recent pay.

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A lot of people expect it to be based on recent pay or some kind of average and then get surprised when they look at the formula. The highest quarter thing catches everyone off guard the first time.

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The five-activities-a-week rule for Travis County feels like a lot compared to what I hear from friends in smaller counties. My cousin is in a rural county outside San Antonio and only has to do two a week.

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The number varies by county and is set by the local Workforce Development Board. TWC mails each claimant their specific requirement. The letter you get is the official word on your number, not whatever people say online or on these forums.

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Right, I figured the county variation was real. Just surprised by how big the gap can be between places.

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Makes sense that urban counties with more employers would have higher requirements since there are supposedly more opportunities to search.

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Something I didn't understand until my second week of collecting: the work search log has to include the name of the employer or the organization you contacted, the date, what kind of activity it was, and how you reached out. If it's a job fair or workshop the log entry looks different from a direct employer contact but you still need that info.

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That level of detail is more than I'd been keeping. I had dates and company names but not always the contact method or what type of activity.

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Go back and fill it in while you can still remember. If TWC asks for the log and it looks thin they can disqualify weeks, which is a mess to appeal.

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My log is a spreadsheet with columns for date, employer or org name, contact type, contact name or website, and activity type. That format has worked every time I've had to show it.

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If your company gives you a specific return date before you're actually called back, does that change anything with TWC? Like would you still keep requesting payment and doing work search up until that return date?

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Keep requesting payment and doing work search activities until you're actually back at work and earning. A projected return date from your employer isn't the same thing as being employed again. Until you're back and reporting earnings, you treat every week the same way.

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That makes sense. I guess I was wondering if telling TWC you have a return date coming would affect anything.

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Don't volunteer information that could create confusion. When you're back and working, you'll report your earnings on your payment request. That's the natural signal to the system that your employment has resumed.

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Got through to TWC via claimyr.com last month when I needed to ask about whether my situation counted as a furlough or a full separation. The agent confirmed the work search requirement applied to me too and also helped me understand how to handle a week where I had some side work. Worth using if you can't get through on your own.

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How long did it take before you were connected to the agent? I've been thinking about trying it.

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Honestly didn't feel long from my end because I wasn't sitting there listening to hold music. Got a call when someone picked up. Asked my questions, got answers, done.

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Side work reporting tripped me up too. Everything counts, even one-off things, and you use the week you did the work not when you got paid.

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Quick question for anyone who's been through this: what happens to the waiting week when you eventually go back? Does it just disappear or is there something you have to do to get it paid out?

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You have to actually request it once you return to full-time work. In UBS there's a spot for it, or you can use Tele-Serv, Option 2 then Option 4. Both conditions have to be met: you've been paid two times your weekly benefit amount AND you've returned to full-time work. You need both, not just one.

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So it's not automatic. You have to go into UBS and claim it after you're back. Good to know, I would have assumed it just showed up.

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I lost track of this during my last stint collecting and ended up not requesting it until way after returning. Got it eventually but it was confusing.

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The whole situation with furloughs and work search really highlights how much TWC assumes everyone is completely separated. The system isn't really built for temporary situations like this.

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Completely agree. You're in this weird middle ground where you're technically unemployed but mentally you're just waiting to go back. Having to actively search for jobs you wouldn't take feels off.

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The activities requirement is what it is though. The forum debate doesn't change the number of activities you owe each week.

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Fair point. Frustrating but complying is obviously the right move.

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For anyone unsure about reporting part-time hours during a furlough: the rule is you report what you earned in the week you did the work, using gross pay rounded down to whole dollars. Even a few hours of side work counts. Trying to skip reporting it because it seems minor is exactly the kind of thing that creates overpayment issues later.

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No side work in my situation right now but good to know. My company specifically told us not to work for anyone during the furlough anyway.

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Even if your company says that, freelance projects or gig stuff that you do independently still has to be reported to TWC. Your company's internal rules and TWC's reporting rules are separate things.

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The overpayment thing is not something to mess around with either. TWC collects every dollar back no matter what, there's no hardship exception or way to get it forgiven.

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Went through a furlough last year and the strangest part was requesting payments every two weeks while technically still employed. The system kept asking me questions about whether I was available for full-time work and I kept second-guessing whether to say yes since I was expecting to go back.

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The answer to that question is yes. Available for full-time work means you can work full-time right now if a job comes along. Being on furlough doesn't make you unavailable, you're just temporarily not working. Saying no when you're actually available could affect your eligibility.

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That's the clarification I needed and didn't get until after. I said yes but I wasn't confident in that answer.

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Being available and able for full-time work is a continuing requirement every single week you request payment. It's not a one-time thing you answer at the beginning of the claim.

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My company's HR said to tell TWC I was on a temporary layoff, not a furlough. I went with what HR said but now I'm seeing people use both words. Are they the same thing for TWC purposes or is there a real difference I should be worried about?

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For TWC the key question is what caused the separation and whether you're eligible. A temporary layoff where you expect to return and a furlough are pretty much the same situation in TWC's framework. The important thing is that you accurately described what happened when you applied. If TWC approved your claim without issues then how HR labeled it isn't the problem.

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Okay that's reassuring. I was nervous that the word choice might matter more than the actual facts of the situation.

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The facts of what happened matter way more than the specific word. As long as you accurately described your situation when you applied and your claim was approved, you're in good shape.

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This is a really common thing where employers use slightly different terminology and it makes claimants think they said something wrong. If your claim is approved and processing normally, that anxiety is usually unnecessary.

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Used claimyr.com last week to ask TWC about a furlough that turned into a formal layoff when my company announced it couldn't bring everyone back. The agent walked me through what that change meant for my claim and confirmed I needed to keep doing work search activities the same way either way.

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That's actually my exact fear with my situation, that the furlough becomes permanent. Good to know the work search process doesn't change.

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The agent was pretty matter of fact about it. The practical advice was to keep doing what you're doing: request payments, do your activities, keep your log. The claim handles both situations the same way from your side.

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This is a good point. Whether it ends as a return or a formal layoff the steps you're taking right now are the same. You're not doing anything wrong by preparing for either outcome.

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