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Lauren Zeb

Can you work part time and still get unemployment in Texas TWC?

My hours got cut drastically at my warehouse job about a month ago. I went from full time to maybe 18-20 hours a week, which barely covers anything. A coworker told me I could still file for unemployment even while working those reduced hours but I honestly wasn't sure if that was true or if filing while employed would just get me denied immediately. I went ahead and applied anyway and got approved, but now I'm confused about how the payment requests work when I'm still earning something every week. Do I report my hours? My earnings? Both? And does TWC just subtract everything I make or is there some kind of threshold where small earnings don't affect the payment at all? I've been requesting payments every two weeks like they told me to but I've been guessing on some of this and I don't want to accidentally mess something up and end up with an overpayment notice down the road.

Reporting your earnings correctly is the most important part of this whole situation. What you report is your gross pay for the week the work actually happened, not when you get the check. So if you worked Monday through Friday of a given week, you report those earnings on that week's payment request even if payday isn't until the following Friday. TWC counts weeks Sunday through Saturday. And yes, there's a threshold that helps you. You get to keep a chunk of what you earn without it touching your payment at all. Basically 25% of your weekly benefit amount is a free zone. Earn more than that and the extra gets subtracted from your benefit. Earn so much that you've blown past your weekly benefit amount plus that 25% cushion and you get nothing that week. But a lot of people with part time hours end up somewhere in that middle range and still collect a partial benefit.

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This is the part I wish someone had explained to me when my hours got cut last year. I kept thinking any earnings would just zero out my payment and I went weeks without requesting because I figured why bother. Lost those weeks completely.

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So to make sure I understand, if my weekly benefit amount is say $380, the cushion is 25% of $380 which is $95. So I can earn up to $95 and my payment stays at $380. If I earn $150 that week, they subtract the $50 that's over the $95 from my $380 payment and I'd get $330. Does that math work?

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That math is exactly right. The overage above the 25% threshold comes straight off your payment dollar for dollar.

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wait so if you earn like way more than your benefit amount in a week from part time you just get zero that week and it doesn't like ruin your whole claim right? you can still request the next week?

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Correct, one week with zero payment doesn't end anything. You just get nothing that specific week and pick back up the next payment request cycle.

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Needed to call TWC to ask about my partial benefit calculation after my store reduced everyone to three days a week. Getting through on the phone took forever until I found claimyr.com. It holds the line for you and connects you when an agent picks up, so you're not stuck listening to hold music for two hours. There's a video showing how it works at https://youtu.be/V-IMvH88P1U. The agent I reached confirmed that the 25% earnings buffer applies per week individually, so a week where you earn a lot doesn't contaminate weeks where you earned less.

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My situation is similar, got cut to part time at a restaurant and I've been dreading calling TWC. Might try that service to get my specific numbers sorted out with an agent.

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The per week thing is key and I'm glad an agent confirmed it. I was worried that a high earnings week would somehow average into my other weeks and kill my partial benefits across the board.

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One thing that trips people up with part time work and unemployment is the work search requirement. Even though you're already working some hours, you still have to do your required work search activities every week unless TWC specifically waives it for you. The number of activities depends on your county. Travis, Harris, Dallas, Bexar and Tarrant counties require five a week. Other counties are somewhere between one and five. TWC mails you a letter spelling out your specific number and that letter is what you go by. Don't assume it's a low number just because you're partially employed.

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I did get that letter and I've been doing my activities, but I'll be honest I didn't realize the requirement stayed in place while I was still working some hours. I assumed partial employment meant I was exempt. Glad I kept doing them.

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Keeping a log of every work search activity is something I cannot stress enough. TWC can ask to see it at literally any point and if you can't produce it you're in trouble. Date, employer, method, outcome. Write it all down.

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the work search thing caught me off guard too. i thought since i was still technically employed i was done with all that. found out the hard way when TWC sent me a letter asking about my activities for a specific week

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There's also the question of WorkInTexas.com registration. You have to be registered there and your profile needs to be active. It uses the same login as UBS which is the online portal at apps.twc.texas.gov/UBS. Some people don't realize these two systems are connected and that TWC can see whether your WorkInTexas profile looks maintained or abandoned.

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Registered on WorkInTexas.com when I first applied so that part is handled. Didn't realize the login was shared with UBS though, that would have confused me.

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The shared login thing is genuinely confusing. I kept trying to make separate accounts and locking myself out.

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Something worth knowing about gig work or any side jobs on top of your reduced hours: those count too. If you pick up a delivery shift or sell something for profit, that income goes on the payment request for the week you did the work. TWC counts all of it. Self employed people report net profit instead of gross but everyone else reports gross earnings rounded down to whole dollars.

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I drive for a rideshare a couple nights a week on top of my part time job. So I'd need to add both together and report the combined total for each week?

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Yes, every income source that week gets added up and reported as one total. The same 25% cushion applies to the combined amount.

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That changes my math quite a bit. I was only reporting the warehouse hours and completely forgot about the rideshare nights. Need to go back and look at my recent payment requests.

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If you underreported earnings you should contact TWC to sort it out before they catch it. Fixing it yourself is a much better situation than having them find it.

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My first payment request I completely froze because I didn't know whether to report the hours I worked or the dollar amount or both. The system actually asks you a yes or no question first about whether you worked at all during the week, then asks for your gross earnings in dollars. It doesn't ask for your hours worked separately. I overthought it massively.

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Okay this actually helps a lot. I was rounding my hourly rate times hours worked to get an earnings number and hoping it was right. I should really just be using my gross from my pay stub for the week the work was done, not the week I got paid.

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Exactly, pay stub is the simplest way to verify the gross for that work week as long as you're clear on which days those hours fell.

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I made the mistake of reporting the amount on my direct deposit instead of the gross on my stub and ended up underreporting by like $40 each week because taxes were already taken out. Direct deposit shows net, not gross.

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Nobody mentioned yet that you have to report your part time earnings on EVERY payment request, even on weeks where you're sure the earnings won't affect your benefit because they're under the threshold. The question still gets asked and it still needs an honest answer. Skipping it or leaving it blank because you think it won't matter is how people accidentally trigger fraud investigations.

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This is an important clarification. Some people interpret the threshold as meaning small earnings are invisible to TWC. They're not, you just report them and they don't reduce your payment if they're under 25% of your weekly amount.

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yeah i think some people confuse no reduction with no reporting. very different things.

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Can someone clear up something I'm still fuzzy on? My coworker told me that after two payment requests get processed my waiting week automatically unlocks. But I've also seen people say you have to request it separately. Which is it?

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Your coworker has half the picture. The waiting week does require two payments' worth of benefits to have been paid out, but that alone doesn't release it. You also need to either be back at full time work or have exhausted all your benefits. And you have to actually request it, it doesn't release on its own. In UBS there's an option called Request Your Waiting Week, or you can do it through Tele-Serv.

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So two payments plus one of those two conditions plus an actual request from me. Got it. I haven't gone back to full time so I guess mine just sits there for now.

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Right. If you never go back to full time it releases when you exhaust benefits, but you still have to request it at that point. It's not lost forever, just waiting on those conditions.

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The partial benefit situation can actually be really favorable if your hours get cut a lot. Someone at my job got cut to two days a week and was collecting almost their full benefit amount on top of those two days' pay and coming out ahead of what they made full time, at least for a while. Obviously benefits run out eventually but the math worked in their favor short term.

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Benefits in Texas can run up to 26 weeks worth of your weekly amount, or 27% of your total base period wages, whichever comes out lower. So yes it can stretch for a while especially if partial weeks mean you're burning through it slower.

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That's a good point, partial weeks where you still get some benefit probably extend how long your claim lasts compared to collecting full weeks of benefits straight through.

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I never thought about it that way. Partial employment might actually make your claim last longer than a full stop would. That's kind of a silver lining for people whose hours got slashed instead of eliminated entirely.

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One scenario that bites people: you work part time all week, report it, get your partial benefit, and then your employer adds an unexpected extra shift and suddenly you've earned past the cutoff for that week. That's fine, it just means zero benefit that week. But if you already submitted your payment request saying you earned less before that shift happened, you have an obligation to correct it. Call TWC and let them know. Don't just let an incorrect submission sit out there.

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This happened to me exactly twice since I started. A coworker called out and I picked up their shift and my earnings jumped past what I had anticipated. I did call TWC both times to update it. The agent was pretty matter of fact about it.

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Calling proactively like that is exactly the right move. It shows good faith and prevents an overpayment from quietly building up over time.

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TWC mails an overpayment notice when it finds discrepancies and trust me you do not want that surprise. And when it does issue one it has to collect it no matter what, there's no hardship exception or way to get it forgiven. Much better to just report accurately from the start.

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My situation was a little different because I was part time at two separate employers at once. After my main job cut my hours I picked up a part time gig somewhere else to fill the gap. I wasn't sure if TWC would see that as being fully employed but the agent explained that two part time jobs can still add up to less than your weekly benefit amount plus the cushion so you can still collect something. You just combine the gross from both jobs for the week.

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Two part time jobs simultaneously is something a lot of people don't realize is compatible with still collecting. As long as combined earnings don't blow past the threshold you can still get a partial payment.

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Yeah and I had to register both employers in my work history when I applied, which I initially forgot to do for the second one. Had to call back and update that.

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Real question: does picking up more hours at my part time job count as a work search activity? Like if my boss asks if I can come in extra and I say yes, does that count toward my required activities for that week?

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Accepting additional hours from an existing employer generally doesn't count as a work search activity. Work search means reaching out to new potential employers. Working more at your current place is income to report but it doesn't check off a work search box. Keep doing separate job search activities.

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That's what I figured but I wanted to confirm. So I still need to do my full five activities even on weeks I pick up extra shifts. Good to know before I skipped any.

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And document every activity with the date, company, how you applied or made contact, and what happened. If TWC audits a specific week and you don't have records for it, the assumption is not favorable to you.

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My employer actually called HR after I filed and I got a letter from TWC saying my claim was going into adjudication because my employer contested something. I was still working part time there at the time which made the whole situation really uncomfortable. Adjudication doesn't mean denied, it just means TWC is investigating the specific issue before they decide.

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Adjudication and an appeal are two totally different stages. Adjudication is when TWC is still deciding. An appeal is what you file after they issue a determination you disagree with. Some people mix those up and think they need to appeal when they're really just waiting on adjudication.

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I definitely confused those two terms at first. I thought I needed to file an appeal immediately when I saw adjudication on my account and an advisor had to explain that I was still in the initial decision phase.

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That distinction matters a lot timing-wise too. Appeals have a 14-day deadline from when the determination letter is mailed. If you think you're still in adjudication when you've actually gotten a determination, you could miss your window.

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Used claimyr.com last month when I needed to get through to TWC about a week where I had unusual earnings. The agent walked me through exactly how to handle reporting a one-time bonus from my part time employer on top of my regular wages for that same week. Saved me from reporting it wrong.

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Bonuses are something I hadn't even thought about. Good to know you can reach an agent to clarify specific income types before you submit a payment request with unusual entries.

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The agent was clear that it goes in the same earnings field for that week, combined with regular wages. The source doesn't matter for how you report it, just the gross total for the week.

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Something that confused me for my first several payment requests: the system asks about each of the two weeks in your payment period separately. Week one and week two. So if you worked different amounts or earned differently each week you enter them separately. I kept trying to combine both weeks into one entry and my numbers were all wrong for months.

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This is a super common confusion and it matters because a week where you earned over the cutoff and get zero is different from a week where you earned under it. They need to be separate entries to calculate correctly.

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I did exactly this when I first started. Averaged my two weeks together and entered one number. It made my partial benefits come out weirdly low for a while before I figured out what I was doing wrong.

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Yep, week by week, Sunday to Saturday, gross for each. Once I got that down the whole thing made a lot more sense.

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The base period calculation also affects how much you get in a partial benefit situation. Your weekly benefit amount is calculated from your highest earning quarter in the base period divided by 25. If your base period was mostly full time wages before your hours got cut, your weekly benefit amount is based on those full time earnings, not your current reduced wages. That can actually mean your benefit amount is higher than you might expect.

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This is a really important point. Someone who worked full time for two years and just had their hours cut recently would have a weekly benefit amount based on their full time wages even though they're currently earning less. The base period looks backward.

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Right, the base period for a claim filed now is roughly July 2025 through June 2026, so if you were full time during most of that you're in decent shape benefit-amount wise.

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My hours got cut in October 2026 so my entire base period was at full time pay. I was surprised my weekly amount was as high as it was given that I'm only working part time right now.

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Nobody mentioned severance yet. If your employer gave you any kind of severance pay when they reduced your position or changed your status, you're supposed to report that when you apply and also on payment requests that ask about other income. TWC then makes a determination on how that affects your benefits. The specifics depend on what type of severance it was.

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This is a category where guessing is a bad idea. If you got any kind of payout from your employer when things changed, call TWC or report it and let them make the determination rather than deciding on your own whether it counts.

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My employer didn't offer any severance when they cut my hours, they just handed me a new schedule. So that one doesn't apply to me but good to flag for anyone who got a package when their role changed.

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Wanted to add one more layer to the work search piece: being able and available for full time work is a requirement every single week regardless of how many hours you're currently working. If someone offered you a full time job during the first eight weeks of your claim, you're expected to seriously consider anything paying at least 90% of what you normally made. After eight weeks that threshold drops to 75%. You can't just say no because you prefer the flexibility of part time.

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Wow I had no idea there was an 8-week threshold and then a different standard after that. I assumed the standard was fixed for the whole claim.

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The 90% then 75% rule is baked into how TWC assesses whether you refused suitable work. Refusing a reasonable offer can disqualify you so it's not a decision to make casually.

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does that mean if someone offered me a full time job at like 85% of my old pay in week 3 i technically have to take it or risk disqualification

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In the first eight weeks you'd need to have a genuinely good reason to decline something at 90% of your prior wage. At 85% of prior pay in week three that could be considered suitable work by TWC. Definitely not a decision to make without understanding the risk.

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My sister used claimyr.com to reach TWC when her partial benefit payments stopped without explanation. The agent found that her employer had reported hours to TWC that didn't match what she'd been claiming. Getting that resolved quickly before it turned into a big overpayment issue was worth it.

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Employer reporting discrepancies are scary because you might not even know there's a mismatch until benefits stop. Good reminder to keep your own records of hours and earnings separately from just trusting your employer's records.

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She kept her pay stubs which made the whole conversation with the agent much faster. The agent could see both sets of numbers and figure out where the difference came from.

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ok genuine question that might be dumb but if i go back to full time hours at my same job does my claim just end or do i have to officially close it out somehow

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A full time job ends your eligibility starting on the day that job begins. You'd stop requesting payments at that point since you'd be earning more than your weekly benefit amount plus the 25% cushion. You don't file paperwork to close a claim, you just stop requesting. If you get cut again later you can open a new claim.

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got it so no formal closing process, the claim just sits there unused if i don't request anymore. and if i get cut again i start fresh with a new claim

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One thing worth knowing: if you're within your original benefit year you might be able to reopen the same claim rather than starting completely fresh depending on timing. Worth calling TWC if that situation comes up rather than just assuming you need a brand new application.

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The benefit year runs 52 weeks from the Sunday of the week you first applied. Inside that window reopening versus new claim is a real distinction with different base period implications. Don't just assume.

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