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Keisha Jackson

How much will my unemployment be while working part-time in Texas TWC?

Okay so I got laid off from my warehouse job in October and found part-time work pretty quickly, like 20 hours a week at $18/hr. My TWC claim just got approved and I'm trying to figure out if it's even worth filing payment requests while I'm picking up these shifts. Does TWC just cut you off completely if you're working, or do they still pay something? I genuinely don't know how the math works when you're bringing in some income but not enough to live on. My weekly benefit amount came out to $487 based on my determination letter. Would love to hear from anyone who's actually navigated this.

Week two of doing exactly this and I can walk you through how the math works because it confused me too at first. TWC lets you earn up to 25% of your weekly benefit amount without any reduction at all. So if your WBA is $487, you can earn up to $121 without losing a single dollar of benefits. Any gross earnings above that $121 get subtracted from a number that's your WBA plus 25% of it, so $487 plus $121 equals $608. Earn $200 in a week, you'd get $608 minus $200 which is $408 from TWC. If you somehow earn more than $608 in a week, you'd get nothing that week. The key is you report what you earned in the week you actually did the work, not when you got the paycheck.

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This is exactly the breakdown I needed, thank you. So at 20 hours times $18 that's $360 gross a week, meaning I'd get $608 minus $360 which is $248 from TWC? That math seems right?

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$360 gross minus $121 (the 25% threshold) equals $239, then subtract that $239 from your $487 WBA. Wait let me redo this. $487 plus $121 is $608. $608 minus $360 is $248. Yeah your math checks out.

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One thing to double check - are your hours consistent week to week? Because 20 hours at $18 would be $360 and that's below the $608 ceiling so you'd still get a partial payment each week.

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Hours vary a bit week to week so I'll have to calculate each payment request separately it sounds like.

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Used claimyr.com last month to get through to a live TWC agent because I had a question about partial benefits and my seasonal income. The agent confirmed that you have to report gross earnings for the Sunday through Saturday week you did the work, not when the direct deposit hits your account. That tripped me up early on. Worth knowing especially if your pay period doesn't line up with TWC's claim weeks. The video walkthrough at https://youtu.be/V-IMvH88P1U shows how it works if you want to see before trying it. Got my question answered in one call after spending two days getting disconnected from the main TWC line.

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My pay period is biweekly so I've been stressing about how to split it up. Do you just divide by two or do you actually track which hours fell in which claim week?

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The agent told me you go by when the work was actually done. So if you worked Monday through Friday and your TWC claim week ends Saturday, all five days count in that one week. You don't pro-rate a paycheck, you track the actual hours worked each Sunday-Saturday period.

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Claimyr got me through for a totally different issue - my adjudication had been sitting for three weeks and I needed to know if there was anything I had to do on my end. Agent said I just had to keep submitting payment requests on schedule and wait. That was actually a relief to hear.

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Sixth week of partial benefits here and the most confusing part was understanding what TWC means by gross earnings versus what I actually take home. You report gross - before taxes, before anything gets taken out. I made the mistake of reporting my net on the first payment request and had to call in to correct it. Luckily it was an honest error and I hadn't been overpaid yet.

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Oh wow I definitely would have reported net without thinking about it. How do you correct something like that once it's submitted?

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Called the Tele-Center and explained what happened. They walked me through it. The earlier you catch something like that the better, don't sit on it.

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This is a really common mix-up. Gross is the number before anything comes out of your paycheck. If you're hourly it's just your rate times hours. Report that number rounded down to the nearest whole dollar.

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Something I wish someone had told me before I started: gig work and side jobs count too. I had a few DoorDash shifts while collecting and thought since it wasn't a regular employer I didn't have to report it. That's wrong. Any work you do for income during a claim week gets reported, including self-employed stuff where you'd report your net profit instead of gross.

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I don't do gig work but good to know for other people reading this. What counts as self-employed - like if you sell stuff online?

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Reselling things for profit counts. If you're buying things cheap and selling them at a markup, that's income. Social media income too if you're monetized. The line TWC draws is whether you're doing it for profit.

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Okay so I sell things on marketplace occasionally but it's mostly getting rid of old stuff from my house, not buying to resell. I always wondered if that counted.

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Random personal items you're clearing out are different from running a reselling operation. Use your judgment but if it's a one-time thing of selling an old couch it's not really a profit-generating side hustle.

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Three letters into this whole process and I'm still confused about whether I need to keep doing work search activities while I'm working part-time. Like do I still have to log applications if I already have a job, even a part-time one?

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Yes you still have to meet your work search requirement every week you're claiming benefits. Part-time work doesn't waive it. The number of activities you need each week depends on what county you're in - TWC mails you a letter with your specific number and that letter is the one to go by.

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I never got a letter like that, or maybe I didn't pay attention to it. I'm in Travis County, is there a standard number?

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Travis County is five work search activities per week. But seriously look for the letter TWC mailed you - it's official and that's what they'd hold you to if they ever asked for your log.

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Don't guess on that number - if you got a letter that said something different from what anyone here says, the letter wins. Keep your work search log current regardless because TWC can ask for it whenever.

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Partial week number eight and something nobody mentioned yet - the payment request asks separately about each of the two claim weeks you're covering. So if you worked different hours in week one versus week two of the same payment request period, you answer each week individually with the earnings for that specific week. Don't combine them or average them.

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Payment requests cover two weeks at a time? I thought you filed every week.

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Nope, every two weeks. You get a date to start requesting on your mailed instructions, then it's every two weeks after that. Miss the Sunday through Wednesday window and you can still file Thursday through Saturday of that same week but not after.

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I haven't gotten those instructions yet, do they come separately from the determination letter?

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Yes, different mailing. The determination letter is about whether you're eligible. The payment instructions are a separate piece of mail that tells you your first request date.

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My determination came back and my WBA was lower than I expected. Someone earlier mentioned the base period calculation and I still don't totally follow it - my wages weren't super consistent so I'm worried the quarters they used weren't my best ones.

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The base period for a claim filed right now would be the first four of the last five complete calendar quarters. So for a claim from October through December 2026, that's July 2025 through June 2026. If your earnings were low in that window because you were between jobs or had a gap, your WBA reflects that. Unfortunately you can't swap in different quarters just because they were better.

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So there's no way to use my earlier higher-earning quarters even if the base period ones were lower?

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There's an alternate base period but it's only for people who were out of work at least seven weeks in a base period quarter because of a medically verifiable illness, injury, disability or pregnancy. It's not a general option for people who just had lower wages. You'd have to call a Tele-Center and ask if you think you qualify.

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My wages varied a lot too and the base period really did make a big difference. I was frustrated at first but honestly my current WBA still makes the partial benefit worthwhile even if it's lower than I hoped.

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Payment request week four and I hit a snag - I earned more than my WBA plus the 25% one week because my part-time job gave me unexpected overtime. Got zero benefits for that week, which I expected, but I wasn't sure if I was supposed to still submit the payment request for that week even knowing I'd get nothing.

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Yes you still submit for that week. You're not choosing to skip it - you report accurately and TWC calculates you out. Skipping payment requests can mess up your eligibility timeline.

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That's what I figured but I was second-guessing myself. Good to know skipping it would have caused problems.

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This is a thing people mess up pretty often. Submit the request, report the earnings honestly, and let the system calculate. Even a zero-payment week is still a claimed week on your record.

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My first week doing partial benefits and I'm already panicking because the payment request system asked me if I was able and available for full-time work and I said yes even though my part-time job is kind of a trial period. What if they offer me full-time and I have to say no for a family reason?

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The requirement is that you're able and available for full-time work every week you claim. If a full-time job is offered at suitable pay and you turn it down without good cause, that could affect your eligibility. The threshold is 90% of your normal wage during the first eight weeks of your claim, then 75% after that.

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What counts as suitable - like does it have to be the same kind of work I was doing before?

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TWC looks at the pay level primarily, based on those percentages of your prior wage. The nature of the work and your skills and experience factor in too but the wage threshold is the clearest measure. If in doubt about a specific offer, call the Tele-Center.

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I had the same question about suitable work. My old job was specialized and I was nervous about whether I had to take anything that came along.

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Just got my ReliaCard in the mail and realized I hadn't set up direct deposit instead. Is it too late to switch or do I have to use the card now that it arrived?

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You can switch to direct deposit through UBS - look for the payment option settings in your account. The card arriving doesn't lock you in. Future payments will go to whatever you designate.

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Found it, thank you. The card is confusing because I already have so many debit accounts and didn't want another one to track.

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I kept the card because I didn't want to mess anything up by changing it midstream, but now I kind of wish I'd done direct deposit from the start. Much easier to see everything in one bank account.

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Somewhere around week five I had a week where I forgot to report earnings from a one-day temp gig. I caught it the next time I filed. How do you correct a payment request that already went through?

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Call the Tele-Center at 800-939-6631 as soon as you catch it. If that unreported income means you were overpaid, you need to get in front of it rather than wait for them to find it. TWC takes overpayments very seriously even if they weren't intentional.

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I called and they flagged it on my account. They sent a determination letter about the overpayment amount and I owe it back but at least it's not classified as fraud since I self-reported before they contacted me.

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This is making me worried about my own reporting. Is there a way to review what I reported on past payment requests?

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Log into UBS and check your payment history. It shows what was reported each week. I'd recommend doing that regularly just to catch anything early.

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Used claimyr.com again last week because I needed to ask about a severance payment I forgot to mention when I applied. Got through to an agent who said I needed to report it and that TWC would mail me a determination on how it affects my benefits. Way easier than trying to figure it out from the website alone.

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Severance was confusing me too. I got two weeks of severance pay when I was let go and had no idea if that meant I had to wait before my benefits started.

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The agent said certain types of severance stop benefits while they're being received and TWC mails you a decision on your specific situation. There's no one-size answer, it depends on how the severance is structured.

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My severance came as a lump sum not a weekly payment and I had no clue whether that made it different. Sounds like calling is the only real way to get clarity.

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Partial benefits run out before 26 weeks if your earnings are high enough most weeks, right? Like the max is 26 times your WBA or 27% of your total base period wages, whichever is less?

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The maximum benefit amount is set at the lower of those two, yes. But partial payment weeks still draw down your maximum because each week you receive some payment counts. Getting partial payments each week means you'll reach your maximum faster than if you were getting full weekly payments.

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So working part-time actually shortens how long benefits last? That's kind of the opposite of what I assumed.

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Not necessarily. You're drawing down the balance more slowly in terms of dollar amount per week but you're still using claim weeks. The balance from which weeks get subtracted versus the 26-week clock both matter.

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This thread just saved me from a wrong assumption. I thought partial benefit weeks didn't count the same way.

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My work search log question: I keep a spreadsheet with the company, date, position, and how I applied. Is that enough or does TWC want something specific?

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A spreadsheet works fine as a log. TWC can ask for it at any time so just make sure it's current and accurate. The specifics of what to include are on your work search requirements letter but company, date, position, and method of contact are the basics.

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My county requires three activities per week. I've been doing mostly online applications. Does everything count or only certain types?

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Various activities count - job applications, employer contacts, attending job fairs, using WorkInTexas.com. Your requirements letter usually specifies. When in doubt, logging an actual application to an actual employer is the safest bet.

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Eight days after my first payment processed and I still don't see the ReliaCard anywhere. It's supposed to come within 10 business days after the first payment, right?

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Ten business days is the window, so if you're at eight calendar days you might still be within range depending on weekends and when in the day the payment processed. If it goes past that, call U.S. Bank directly about the ReliaCard - they handle the card itself, not TWC.

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Good to know it's U.S. Bank not TWC I should call. I was about to try to get through to a Tele-Center about it.

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Mine came on day nine, I was nervous around day seven too. The tracking on it is basically nonexistent which doesn't help.

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My partial claim situation is a little different - I went from full-time at one company down to part-time at the same company, not a new employer. Does TWC treat that differently than being laid off and picking up part-time elsewhere?

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The partial benefit calculation is the same regardless of whether the reduced hours are with your original employer or a new one. You report your gross earnings during the claim week and TWC runs the math. The separation reason matters for your initial eligibility determination but once you're approved and in partial payment mode it's the same system.

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My hours got cut because they lost a contract, not for performance reasons. That's why I qualified right? Or am I misunderstanding how that works?

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A reduction in hours that isn't your fault is a qualifying reason to file. You're right that it's not performance-related - you essentially have a partial separation from full employment. That's exactly what partial benefits are designed for.

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My situation was the same, company lost a client and my hours went from 40 to 22. I was hesitant to file because I still had a job but the Tele-Center person said this is one of the most common reasons people use partial benefits.

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Read through this whole thread and have one more question about partial benefits and taxes - does TWC withhold anything from partial payments automatically or do I owe it all at the end of the year?

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UI benefits are taxable federal income. Withholding isn't automatic - you have to opt in to 10% federal withholding through UBS if you want taxes taken out as you go. Otherwise you'll receive a Form 1099-G in January showing what you were paid and you'd sort out what you owe when you file your federal return.

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Ten percent optional withholding seems low depending on your tax bracket. Good to know I need to actively opt in rather than it happening by default.

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I had no idea about the voluntary withholding option. Just logged into UBS and found the tax settings. Turned it on before I forget and get a surprise bill in April.

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Texas not having a state income tax makes this simpler at least. Only federal to worry about for unemployment income.

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Somewhere in the middle of partial benefits my hours randomly spiked and I earned too much to get any payment that week. The week after they went back down to normal. I just want to confirm - that one zero-payment week doesn't reset my claim or cause any kind of problem right?

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A single week earning too much to receive a payment doesn't reset anything. Your benefit year runs 52 weeks from the Sunday of the week you filed, and that clock doesn't stop or restart based on earnings in a given week. Just keep submitting payment requests on schedule and reporting your earnings honestly each week.

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Okay that's a relief. I was nervous that one weird week might mess up everything I'd built up.

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Had the same thing happen in week six. Filed normally, reported the higher earnings, got zero that week, then next week was back to partial. No issues whatsoever.

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My brother tried to file and use Claimyr to ask about his partial benefits claim but he's not very phone-comfortable and wanted to know if the TWC agent would walk him through the math or just give him a yes/no. I told him agents are usually pretty thorough but I wasn't certain.

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In my experience the agents do explain things step by step if you ask. When I used it for my income question the agent walked through the actual numbers with me rather than just saying yes it counts. Worth trying.

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That's what I figured. I'll tell him to have his WBA and his expected earnings ready so the agent can run the numbers with him.

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Having your determination letter with the WBA on it in front of you makes the call way more productive. The agent can verify your numbers and give you an actual dollar estimate.

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My first payment request is due this week and I realize I don't actually know if UBS or Tele-Serv is easier for submitting. Does one have an advantage over the other for people doing partial benefits reporting?

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UBS online tends to be easier for most people because it shows you the prompts on a screen and you can review before submitting. Tele-Serv at 800-558-8321, Option 1 works fine too but it's purely audio prompts and you can't go back if you make a mistake. For partial benefit weeks where the earnings questions matter, most people find the visual confirmation in UBS helps reduce errors.

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UBS it is then. I always worry about phone systems where I can't see what I just entered.

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Tele-Serv is reliable for simple full-week requests but yeah when you're entering specific dollar amounts for partial earnings, the online version is less stressful. You can see what you typed.

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