Can you get unemployment if you fail a drug test? Texas TWC situation
Two months into what I thought was a stable job at a logistics company and I got let go after a random workplace drug test came back positive. I wasn't given a warning or any kind of probationary period - just handed a termination letter the same afternoon. Now I'm trying to figure out if I even have a shot at unemployment benefits through Texas TWC. I've been reading conflicting stuff online. Some places say failing a drug test is automatic disqualification, others say it depends on the circumstances. My situation is a little complicated because the company's drug policy wasn't mentioned at all during my onboarding - I never signed anything acknowledging it, and the employee handbook they gave me didn't have a drug testing section that I could find. I filed my claim about a week ago and it's sitting in adjudication right now. My UBS account just says a determination is pending, nothing more specific than that. I've been trying to reach someone at TWC to get more information but the phone lines are impossible. Has anyone actually been through something like this with a drug test termination? Did the lack of a written policy or acknowledgment matter at all to TWC's decision?
69 comments

Kai Santiago
Week three of my own adjudication when I found something that actually helped me get through to TWC. I used Claimyr - it's at claimyr.com and there's a video showing how it works at https://youtu.be/V-IMvH88P1U. What it does is wait on hold with TWC for you, then connects you when a live agent picks up. I needed to ask about documentation I should be submitting during my adjudication, and the agent walked me through exactly what to send. For your situation, getting an agent on the phone before TWC issues that drug test determination could be really useful.
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Lim Wong
My adjudication just moved to a second determination letter this week - I'm going to try that service to ask what the second one means before I get myself too stressed about it.
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Dananyl Lear
Day four after getting my termination letter, I called TWC six times and got a busy signal every single time. Sending this link to my sister who's going through the same thing.
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Noah huntAce420
The core question here is whether TWC classifies the drug test failure as misconduct. The way TWC looks at it, misconduct basically means you did something to violate the rules or failed to do your job when you were actually capable of doing it. If the company never gave you their drug policy in writing and never had you sign anything confirming you knew about it, that's genuinely relevant to whether TWC would see this as misconduct on your part. It doesn't guarantee anything, but it's the kind of detail that matters in adjudication.
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Carmella Popescu
AuthorThat tracks with what I suspected. I went back through every document from my hire date and there's nothing - no mention of drug testing in the offer letter, nothing in the digital onboarding portal, and the physical handbook they gave me skips from the dress code section straight to attendance. I'm going to document all of that carefully.
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Ana Rusula
Fifth week waiting on my own determination and I keep wondering the same thing about policy acknowledgment. My situation was different but the general principle about whether you actually knew the rule seems to come up a lot in these adjudications.
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Fidel Carson
The employer gets a notice from TWC asking them to explain why you were let go. What they say about the drug policy - or whether they can even produce a signed copy - probably matters a lot here. That's going to be part of what TWC weighs.
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Isaiah Sanders
Honestly the policy acknowledgment thing might be your strongest point. TWC is trying to figure out if violating company policy counts as misconduct, and it's a lot harder to call something a violation if nobody told you the policy existed. I went through a termination dispute last year (different reason, but same adjudication process) and the detail work really mattered. Write down everything you remember about onboarding, dates, what you were and weren't given.
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Carmella Popescu
AuthorAlready started a document with dates. I even found an email from HR welcoming me and listing the forms I'd signed - drug policy acknowledgment isn't on the list. I'm hoping that's useful.
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Xan Dae
Just got my determination letter yesterday after six weeks and the level of detail TWC went into about what documentation existed was really thorough. They clearly look at this stuff carefully.
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Fiona Gallagher
Something I see people get confused about in these threads - adjudication and an appeal are two totally different things. Right now your claim is in adjudication, which just means TWC is still making the decision. An appeal is what you file AFTER you get a determination you disagree with. You have 14 calendar days from the date printed on the determination letter to file an appeal if it goes against you, and you do that through UBS. Don't miss that window.
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Carmella Popescu
AuthorGood to know, I was using those terms interchangeably in my head. So right now I just wait for the determination, and only then would an appeal be relevant?
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Fiona Gallagher
Exactly right. And keep making your payment requests on the regular schedule even while you're waiting - TWC only pays for weeks you actually requested on time, so don't stop just because adjudication is still going.
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Thais Soares
Two weeks after getting my determination and I'm so glad I kept requesting payments during adjudication. Would have lost those weeks otherwise.
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Nalani Liu
Just want to throw out there - failing a drug test for a safety-sensitive position is probably going to be viewed differently than a desk job. If you were operating machinery, driving, or doing anything where impairment was a direct safety issue, the employer is likely to make that argument to TWC. Not saying it determines everything, but it's context worth thinking about.
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Carmella Popescu
AuthorI was doing warehouse inventory work, mostly on foot with some forklift certification involved. So yeah, they might make that argument. I didn't think about how the job type factors in.
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Noah huntAce420
That's a fair point. The nature of the work does tend to come up. For what it's worth, TWC looks at the whole picture - what the policy said, whether you knew it, what the job involved. It's not a single-factor decision.
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Axel Bourke
Three weeks into a totally different kind of termination dispute and I didn't realize job type could affect how misconduct gets evaluated. Learned something new today.
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Aidan Percy
can i ask something adjacent - does it matter if the drug in question was legal somewhere but not at the job? like if someone tested positive for something that's legal in some states but the company policy prohibits it? asking for a situation a friend is dealing with
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Noah huntAce420
Texas doesn't have that kind of legal gray area for employment purposes - an employer in Texas can still enforce a drug-free workplace policy regardless of legality elsewhere. If the company has a valid policy and the employee tested positive, that's what TWC looks at. The employer's policy is what matters for the misconduct analysis, not whether the substance has legal status somewhere else.
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Aidan Percy
ok that actually answers the question for my friend too, thanks. it really does come down to what the actual written policy says then
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Fernanda Marquez
Honestly the whole policy documentation thing keeps coming up in this thread and it really is the crux of these cases every time.
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Norman Fraser
My claim got denied after a termination dispute and I appealed it. The appeal hearing is a phone call with one Hearing Officer - it's less scary than it sounds. You just explain your side and they ask questions. If your determination comes back against you, don't just accept it. File the appeal and make your case about the missing policy documentation.
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Carmella Popescu
AuthorHow much preparation did you do for your hearing? I want to make sure I know what I'd be getting into if it comes to that.
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Norman Fraser
I pulled together every document I had - offer letter, emails from HR, the handbook - and made a simple timeline of what happened. The Hearing Officer was pretty straightforward about what they needed. Having specific documents to reference helped a lot more than a general explanation would have.
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Kendrick Webb
About five days after my own hearing concluded and the written decision came about a week later. The whole process felt a lot more manageable than I expected going in.
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Kai Santiago
One procedural thing worth knowing - whatever happens with the determination, keep your work search activities current. Texas requires a certain number of job search activities each week depending on your county, and TWC mails you a letter with your specific number. If you're in Harris, Dallas, or a few other major counties it's five activities a week. Keep a log of everything because TWC can ask for it anytime.
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Carmella Popescu
AuthorI got that letter and I've been keeping a spreadsheet. Good to have confirmation that I should keep that going regardless of what happens with the determination.
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Hattie Carson
First week I forgot about the work search completely because I was so focused on the adjudication. Had to scramble. Keep track from the very beginning.
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Lim Wong
My work search letter said three activities a week. I've been doing five just to be safe honestly.
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Destiny Bryant
The employer only has 14 days to respond to TWC's notice asking why you were let go. If they can't produce a signed copy of that drug policy during their response window, that's going to be a significant gap in their account of what happened. You can't control what they submit but you can make sure your side of the story is as documented as possible.
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Carmella Popescu
AuthorI keep thinking about this. They may have an unsigned version on file somewhere internally, but I genuinely never received or signed one. My documented proof of that is what I'm focusing on.
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Dananyl Lear
Halfway through my own adjudication and the employer response piece is what stresses me out the most. You just have to trust that your documentation speaks for itself.
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Xan Dae
quick question - does TWC send you a heads up before they make a determination, or does the decision just appear? i'm two weeks into adjudication and don't know what to expect
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Fiona Gallagher
TWC doesn't send a preview - the determination just shows up, usually by mail, and then it also shows in UBS. It covers each issue separately, so you might get more than one letter. The date printed at the top of the letter is what the 14-day appeal window is based on, not the date you receive it, so open it right away.
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Xan Dae
oh that's really important about the date on the letter vs when you get it. i would have assumed it was from when i got it
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Isaiah Sanders
Check UBS every day too - they update overnight and you might see a status change there before the physical letter arrives.
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Dyllan Nantx
My termination was listed as policy violation and TWC still approved my claim after adjudication. The specific facts of each case really do matter - it's not a blanket rule that policy violations always mean denial. I know that doesn't tell you exactly what will happen in yours but it was a relief for me to find out it's not automatically over.
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Carmella Popescu
AuthorThat is genuinely encouraging to hear. I've been assuming the worst and it helps to know the outcome isn't predetermined just because a policy violation is on the termination paperwork.
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Ana Rusula
About a week before my determination is expected and reading this thread has been the most useful thing I've done. The nuance matters way more than I realized.
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Hattie Carson
Ran into another person in a Facebook group for Texas unemployment claimants who had been through a drug test termination and said the written acknowledgment issue was literally the difference in their case. TWC asked the employer to show documentation that the employee had been informed of the policy and they couldn't do it. That was apparently a key factor. No promises obviously but it lines up with what people are saying here.
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Carmella Popescu
AuthorThat's exactly the scenario I'm in. I really wish I had asked for all my onboarding documents in writing from the start but here we are. I'm building the case I have from what I saved on my own.
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Nalani Liu
Documentation is everything in these disputes. Whatever you can show that the employer can't contradict is what sticks.
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Fidel Carson
Sixth week of my adjudication and I finally got a resolution in my favor - the detail I had documented made all the difference. Keep everything.
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Thais Soares
Something that tripped me up early - the application and the payment request are completely different things. Filing your claim was the application. The payment request is what you do every two weeks on UBS or by calling Tele-Serv, and you need to keep doing that on schedule whether or not TWC has resolved your adjudication. A lot of people stop requesting because they think there's no point while adjudication is happening but that's the wrong move.
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Carmella Popescu
AuthorI'm glad you said this because I was actually wondering whether to keep submitting payment requests while everything is still pending. I'll keep doing them.
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Kendrick Webb
My cousin missed three payment requests thinking the same thing and lost those weeks entirely. Definitely keep requesting on schedule no matter what.
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Aidan Percy
i didn't know you could request payments before the decision came. been waiting and apparently leaving money on the table
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Fernanda Marquez
If your claim does end up getting denied and you go to an appeal hearing, TWC has to work with the evidence both sides present. Document everything about your onboarding - print those emails, note every person who was in your orientation, write down what was covered. If the employer claims you were told about the drug policy verbally, your record of what actually happened at orientation is what you can speak to.
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Carmella Popescu
AuthorI actually remember the names of the two HR people who ran my orientation session. I'll add that to my documentation in case I need to reference it in a hearing.
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Norman Fraser
That level of detail is exactly what helps at a hearing. Specific names and dates are more credible than general recollections.
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Axel Bourke
Genuine question - if your claim gets denied and you appeal and win, do you get paid for all the weeks since you filed, even the ones during adjudication? I've heard conflicting things about this.
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Fiona Gallagher
The key thing is that TWC only pays for weeks you actually requested payments for on schedule. So if you won an appeal but had skipped payment requests thinking there was no point, those weeks are gone. Keep requesting payments every two weeks from the start and don't stop during the appeal either - that's the only way to protect your ability to get those weeks paid if you eventually win.
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Axel Bourke
ok so the payment requests really are that critical and you lose the weeks you don't request. that's actually kind of alarming that more people don't know this
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Thais Soares
TWC mails instructions about requesting payments right after you apply - it has the exact date to start. Easy to miss but it's really important.
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Kendrick Webb
Day nine after my claim got approved and I wanted to come back and say the process felt way more intimidating from the outside than it actually was once I understood what was happening. For anyone reading this in the same boat - adjudication just means TWC is working through the facts, not that you've already lost.
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Carmella Popescu
AuthorReally appreciate this perspective. I keep spiraling about worst case scenarios when really I just need to let the process run and make sure my documentation is solid.
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Dyllan Nantx
That's the right mindset. Focus on what you can control, which is making sure your side of the story is as well documented as possible, and keep those payment requests going.
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Lim Wong
my manager told me if i failed a drug test i'd be automatically disqualified from unemployment and there was nothing i could do. is that true or is that just something employers say to discourage people from filing
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Noah huntAce420
Managers say that pretty often and it's not accurate. Whether a drug test failure counts as disqualifying misconduct is something TWC determines based on the specific facts - the policy, what the employee knew, the nature of the job. Some claims after drug test terminations are approved. Filing costs you nothing and TWC makes the actual decision, not your former employer.
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Lim Wong
that is exactly what i needed to hear. filing today.
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Fernanda Marquez
Employers definitely say things like that. TWC is the one who decides, and they look at facts, not what your manager told you on the way out.
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Dananyl Lear
About to enter week five of adjudication and I used claimyr.com last week to get through to a TWC agent about whether I needed to submit additional documents. The agent confirmed my file was complete and that the delay was just processing backlog, which honestly was huge peace of mind. If you're anxious about where your claim stands, getting that direct confirmation from an agent is worth it.
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Carmella Popescu
AuthorFive weeks in with no information sounds really stressful. Getting confirmation that the file is complete at least tells you nothing is stuck on your end.
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Xan Dae
Processing backlog is the answer I keep hearing too. At least it means the claim isn't flagged for some problem you don't know about.
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Ana Rusula
Just got my determination letter this morning after 47 days. Came back in my favor even though my termination was listed as a policy violation. TWC sent separate letters for different aspects of my case, one that said it could pay and one about a different issue. The agent I spoke to through Claimyr a few weeks ago had warned me I might get multiple letters and not to panic if the first one looked concerning - that turned out to be really useful advice.
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Carmella Popescu
Author47 days is a long time to wait but hearing that yours came back in your favor is really encouraging. And good to know about the multiple letters thing - I would have panicked seeing one that said something negative without understanding there might be more coming.
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Destiny Bryant
The multiple letters thing catches people off guard constantly. Each issue gets its own determination and you need all of them to say it can pay, so read each one carefully.
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Kai Santiago
Knowing that the separate letters each cover a different issue and that you need each one to come out in your favor is information I wish I'd had from day one of my own adjudication.
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