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Selena Bautista

Can I get unemployment if I get fired from my job in Texas TWC?

So I got let go from my warehouse job last Friday and I'm trying to figure out where I stand. My supervisor said I was fired for 'performance issues' but honestly the whole thing felt really vague - they never gave me a written warning, never put me on any kind of improvement plan, just called me into the office and handed me a termination letter. I've been there for about four years and this came out of nowhere. I know quitting usually means no benefits but I genuinely don't know if getting fired automatically disqualifies you either. I went to twc.texas.gov and read through some of the eligibility stuff but I couldn't find a clear answer about performance-related firings specifically. Do I even bother applying? I don't want to waste time if I'm going to get denied anyway. My rent is due in three weeks and I need to know what my options are.

Used claimyr.com to get through to a live Texas TWC agent last month when I was dealing with something similar after my own termination. I needed to ask whether my separation counted as misconduct or just poor performance because the determination letter wasn't clear at all. The agent walked me through exactly what TWC looks at when deciding that - basically whether what you did was intentional or whether you just weren't meeting expectations. Huge difference in how they treat the two. For anyone struggling to actually reach someone at TWC by phone, it's worth checking out - claimyr.com and there's a video at https://youtu.be/V-IMvH88P1U that shows how it works. Spent two days trying to call on my own before I tried it.

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Wait, so the agent actually distinguished between those two things? That's exactly what I'm worried about - my employer said 'performance' but I don't know if that translates to misconduct in TWC's eyes.

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That distinction matters a lot. Performance meaning you tried but couldn't cut it is different from deliberately ignoring your job duties. TWC looks at intent and whether you had control over what happened.

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Exactly what the agent told me. The word your employer uses on the paperwork isn't necessarily how TWC classifies it.

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Apply no matter what - seriously, do not skip the application just because your employer said 'performance.' You have nothing to lose by filing and TWC makes their own determination independent of what your former company says. Go to UBS at https://apps.twc.texas.gov/UBS/security/logon.do and start your application today. The claim starts on the Sunday of the week you apply, and TWC can't go back and cover earlier weeks, so every day you wait is potentially money left on the table.

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Okay that's what I needed to hear. I'll apply today. Do I need anything specific from my employer before I apply, like paperwork?

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You don't need anything from them to apply. TWC contacts your last employer separately and gives them 14 days to respond with their side of the story. Just apply with what you know.

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This is right - file first, gather documents second. Your former employer's response and your own account both go into the determination.

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Also worth knowing TWC takes about four weeks to send a decision, so the sooner you apply the sooner that clock starts.

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Here's the thing about misconduct that trips people up - TWC has its own definition and it doesn't match what most people think of when they hear the word. Things like breaking company policy on purpose, not doing your job when you actually could have, neglecting responsibilities - those are what TWC considers misconduct. If your employer is calling it 'performance issues' but can't point to something you deliberately did wrong, that's a different situation than misconduct. Getting fired doesn't automatically disqualify you.

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They never cited any specific policy I violated. It was all very general 'not meeting expectations' language. Does that work in my favor?

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It could. 'Not meeting expectations' without specifics is harder for an employer to frame as misconduct. Tell TWC exactly what you told us - no written warnings, no improvement plan, vague reasoning.

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The lack of documentation on their side is actually significant. TWC asks both sides and makes a call based on what each one says.

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okay so i thought getting fired for ANY reason meant you couldn't get unemployment. been telling people that for years lol. guess i was wrong

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Really common misconception. Quitting is what usually disqualifies people. Getting fired for misconduct is different from getting fired for performance or a layoff.

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so like if you got fired for being late too many times that could still qualify?

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Depends on the specifics. Repeatedly violating a known attendance policy could be misconduct. But if the employer never warned you or enforced it consistently, TWC weighs all of that.

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wow okay i def gave someone bad advice a while back

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Four years at the same company and no prior discipline? That's going to be part of your story when you talk to TWC. Your employment history there matters as context for whether this termination fits a pattern of behavior or came out of nowhere like you're describing.

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Yeah I had no write-ups, no HR complaints, nothing. I actually got a decent performance review about six months ago. I saved that email, should I keep it?

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Absolutely keep it. Any documentation showing your work was acceptable before this sudden firing is worth having, especially if this goes to an appeal later.

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Screenshots, emails, anything that shows the timeline - save it all somewhere you can access it outside work systems since you probably lost access to your work email already.

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My cousin went through this exact type of firing - vague 'not meeting standards' reason, no warnings - and he got approved. TWC approved his claim and his employer didn't even respond within their 14 days. Not saying that's how yours will go but it's not a lost cause.

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That's actually really reassuring. Did he have to do anything special or just apply and wait?

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Just applied, answered their questions honestly, and waited for the determination letter. The hardest part was the four weeks of not knowing.

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The employer not responding is more common than people think. Some companies have HR policies that tell them not to respond to TWC inquiries. When that happens TWC goes with what the claimant said.

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While you're waiting for a determination, keep requesting your payment on the schedule TWC gives you. Don't wait until you're approved to start. I made that mistake and lost several weeks of payments I could have been claiming. The mailing you get after applying has your first request date on it - follow it even while your claim is still being reviewed.

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Wait I didn't know that - so I make payment requests even before they decide if I'm eligible?

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Yes, that's exactly right. If you wait to hear back before requesting, those weeks you skipped don't get paid even if you're approved. The requests stack up and TWC pays the ones you requested on time.

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This catches so many people off guard. File the application and then follow the payment request schedule no matter what. You can do it in UBS or by calling Tele-Serv at 800-558-8321.

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The work search requirement kicks in right away too. You need to register on WorkInTexas.com and log your required number of job contacts every week. How many depends on the county you live in - TWC mails you a letter telling you your specific number. Keep a log of everything because TWC can ask to see it.

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I'm in Harris County, any idea how many I need?

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Harris County is five work search activities a week. That's the number for the bigger metro counties.

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Just to be clear the letter TWC mails you is the official word on your number. The five-a-week figure is right for Harris but always go by what your letter says since that's what TWC holds you to.

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Got it, I'll watch for that letter and start logging activities right away.

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FOUR YEARS and they just handed you a termination letter with no process?? That would make me furious honestly. Even if you get approved the whole thing is just so disrespectful. Rant over. Apply, document everything, and do not let them define this as misconduct without fighting back.

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Trust me I am furious. But trying to channel that into actually doing something productive like filing this claim rather than just stewing.

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That's the right move. Anger into action. The appeal process exists specifically for situations where the initial determination doesn't match what actually happened.

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Something to know about the base period and whether you even qualify financially - TWC looks at your earnings in roughly the first four of the last five completed calendar quarters before your claim date. With four years at the same job you almost certainly have enough wage history to qualify, but it's worth looking at the wage amounts too. Your weekly benefit amount comes from your highest earning quarter.

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I was making decent wages, nothing huge but steady. So I shouldn't have a problem qualifying based on earnings?

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Four years of steady employment makes it very likely you have enough wage history. The minimum requirements are wages in more than one quarter and a certain minimum total - with consistent full-time work for four years you're almost certainly well above that.

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My brother applied after a firing last year and he said the hardest part was explaining his side clearly on the initial application. Don't just say 'I was fired for performance' and leave it at that. Write out what actually happened - no warnings, no improvement plan, the vague language they used. Give TWC the full picture from your perspective on that application.

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Should I be really detailed or keep it short? I don't want to come across as defensive.

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Be clear and factual. Stick to the sequence of events - employed four years, no discipline, no warnings, then suddenly terminated with vague reasoning. Facts over feelings in what you write to TWC.

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Concise and factual is right. TWC reviews a lot of claims and clear timelines help. Save the fuller explanation for if it goes to an appeal hearing.

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Can I ask something that might be dumb - does it matter that he's calling it a firing versus a layoff? Like does the reason they give actually change the category for TWC purposes?

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Great question actually. A layoff is about the job no longer existing - position cut, business closed, that kind of thing. A firing is about the person. TWC treats them similarly in that neither one automatically disqualifies you, but the investigation is different. With a firing they look at whether misconduct was involved. With a layoff it's usually more straightforward.

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Okay so a firing just means more scrutiny, not an automatic denial. That's clearer, thanks.

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Right. And 'performance issues' as a reason for firing puts it in a gray area that TWC specifically investigates by asking both sides.

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The determination letter TWC mails you will spell out their reasoning. If they deny you, you have 14 calendar days from the date printed on that letter to appeal in writing. You can submit an appeal right through UBS. Don't miss that window - 14 days goes fast when you're stressed and not paying attention to dates.

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If I do get denied and appeal, do I need a lawyer for the hearing?

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No lawyer required. The first appeal is a phone hearing with a Hearing Officer. You present your side, they may have questions, and the employer can participate too. A lot of people handle it themselves.

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Keep requesting payments during the appeal too. If you win, TWC only pays the weeks you properly requested on time, so don't stop just because you're waiting on an appeal decision.

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used claimyr.com last week to reach a TWC agent about my own termination question - completely separate from this thread but same type of firing situation. Needed to ask how to report my separation correctly on the application and the agent clarified some things about how to describe the reason for leaving. If you're spinning out trying to reach someone before you file, worth trying.

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How long did it take before you got to talk to someone?

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It waits on hold for you and calls you when an agent picks up. I got my call in the afternoon, way easier than the two hours I burned trying to call directly the day before.

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Honestly the hardest part of this whole thing is the psychological weight of waiting four weeks for a decision when you have bills coming due. The process is what it is but that uncertainty is brutal.

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Yeah that's where I am right now. Trying to stay calm but four weeks feels like forever.

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While you're waiting - file the application, do your work searches, make your payment requests on schedule, and try to have one or two backup plans for the bills even if you don't need them. Having a plan helps the anxiety more than it probably should.

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Keeping busy with the job search helps too. Five activities a week in Harris gives you something to actually do instead of just refreshing UBS.

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Worth double-checking: when you apply, TWC contacts your last employer. That employer has 14 days to respond. Whatever they say to TWC, you don't automatically see - but it's part of what goes into the determination. If your employer describes the firing differently than you do, that contradiction is exactly what adjudication is meant to sort out.

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Can I see what my employer submitted to TWC?

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Not during the initial review usually, but if you appeal and go to a hearing, the information is part of the hearing packet you receive before the call.

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The hearing packet comes about five to ten days before your scheduled hearing. That's when you'd see the employer's statements and prepare your responses.

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One thing that caught me off guard on my own claim - UBS and WorkInTexas.com use the same login. When you register on WorkInTexas.com it's the same User ID and password as UBS. And every time you log into UBS it asks for a one-time code on top of your password. Just so you're not confused when that happens.

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Oh that actually would have confused me, good to know ahead of time.

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Yeah it's a little awkward the first time. Just have your phone ready for the code every time you log in.

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If TWC approves you, your first actual payment usually covers only one week even though you've been waiting longer than that. And the very first payable week - called the waiting week - doesn't get released until after you've been paid twice your weekly amount AND you either go back to full-time work or use all your benefits. It's not lost, just held.

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So I get paid for all the weeks I requested eventually, just not all at once right away?

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The weeks you requested on time all get processed once you're approved, but the waiting week specifically has that extra condition before it releases. The others pay out pretty quickly.

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After that first payment, subsequent ones come within about two business days of a processed request. It speeds up a lot once the initial approval comes through.

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Genuine question for anyone who knows - my situation is similar but I was fired AND the company is claiming I owe them money for equipment. Can TWC still pay me if there's a dispute with my former employer about money?

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TWC's determination is about your eligibility for unemployment - it's separate from any financial dispute you have with your employer. Those are different tracks. The employment dispute doesn't automatically affect your UI claim.

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Okay that's a relief. I was worried they were connected.

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They're separate. Your former employer can't block your unemployment claim by claiming you owe them money. That's a civil matter, not a UI eligibility matter.

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My last thought on this whole thing - 'can i get unemployment if i get fired' has a genuinely complicated answer and I think a lot of people just assume no and never apply. The number of people who probably left real money unclaimed because they assumed firing meant disqualification has to be huge.

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That assumption costs people so much. TWC specifically investigates the reason - there's a whole adjudication process for disputed separations. The application itself costs you nothing and TWC makes the call.

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Agreed. Even if the odds felt uncertain, filing gives you a shot. Not filing gives you zero shot.

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This thread genuinely changed how I'm thinking about this. Filing today.

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wait does it matter how long you worked there for qualifying? like if someone only worked a few months before getting fired

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Length of service affects your wage history, which determines whether you've earned enough to qualify financially. You need wages in more than one base period quarter and a minimum total amount. A few months at one job might or might not get you there depending on what you earned. Someone who worked briefly might want to check if they had any other jobs in the past year and a half that would count.

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ahh okay so it's really about the money you earned not strictly how long you were there

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Exactly right. The base period covers roughly the first four of the last five completed calendar quarters before you apply, so other jobs in that window count too.

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Also wanted to flag - someone above mentioned a Claimyr call helped them figure out how to describe their separation on the application. That's actually a smart use of it. Getting the initial application right matters because it sets the frame for everything after, including whether you end up in adjudication.

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Yeah I might use that before I file just to make sure I'm describing everything accurately.

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The application asks specifically about your reason for leaving and your version of events. If you're unsure how to characterize a complicated situation, talking to an actual agent first gives you clarity.

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