Can I apply for unemployment if I got fired from my job in Texas TWC?
Last Tuesday was my last day at the distribution warehouse where I worked for almost four years. My supervisor called me into the office and said they were letting me go because of some incident involving a forklift near-miss that happened three weeks earlier. I had already written up an incident report at the time and the safety coordinator said it was resolved. Then out of nowhere, termination. So now I'm sitting here trying to figure out what my options even are. My buddy told me fired people can't get unemployment but that seems wrong? I looked on twc.texas.gov and it said something about misconduct but I genuinely don't think what happened counts as that. The forklift thing was an accident, not like I was ignoring rules on purpose. Do I have a shot here or am I just wasting my time filing? And if I do apply, should I be doing that through the UBS website? I've never done this before so I'm starting from zero.
74 comments

Jenna Sloan
Your buddy is wrong about fired people being automatically disqualified. Getting fired doesn't automatically lock you out of unemployment benefits. What Texas TWC actually looks at is whether you were fired for misconduct specifically. Misconduct means things like breaking company policy on purpose, breaking the law, seriously neglecting your duties, or just not doing your job when you're actually capable of doing it. An accident that you documented and had cleared by a safety coordinator is a very different story from intentional misconduct. File right away. Apply through Unemployment Benefits Services online or call 800-939-6631. The claim starts from the Sunday of the week you file, so TWC can't go back and cover earlier weeks, which is why waiting costs you money.
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Raul Neal
AuthorThat's a relief honestly. The incident was documented, I have my copy of the incident report. So I guess I should gather that stuff up before I apply or just file first?
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Jenna Sloan
File first, gather everything second. Getting the claim started is the priority because of that Sunday start date. You can submit documentation later during adjudication if TWC needs it.
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Christian Burns
Adjudication is just the review period where TWC contacts your old employer and figures out what actually happened. It's normal after a firing.
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Sasha Reese
Four years at one job and they fire you over a resolved safety incident? That's brutal. For what it's worth my cousin got let go from a manufacturing plant last year for supposedly violating a safety protocol and TWC ruled in her favor because there was no prior written warnings about that specific behavior. The employer has to actually make a case that it was real misconduct, not just a one-time judgment call during a stressful situation.
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Raul Neal
AuthorNo written warnings at all in four years. I have a clean record there which hopefully counts for something.
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Muhammad Hobbs
Keep anything that shows your employment record was clean, any performance reviews, emails, whatever. That kind of thing can matter a lot if the employer fights the claim.
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Sasha Reese
Exactly. And they might not even contest it. Some employers just don't respond to TWC's inquiry within the 14 days they're given. If that happens the determination usually goes in the claimant's favor based on what TWC heard from you.
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Sasha Reese
Used Claimyr to reach a TWC agent when my own claim was in adjudication after getting fired from a retail job. I needed to know whether my employer had responded to TWC's inquiry yet and my UBS account wasn't showing me anything useful. The hold times were impossible on my own but Claimyr holds the line and calls you once an agent picks up. The agent confirmed the employer had responded and told me what documents to upload. Site is claimyr.com and there's a video walkthrough at https://youtu.be/V-IMvH88P1U if you want to see how it works before trying it.
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Raul Neal
AuthorMy UBS account literally just says 'pending' with no details. I might need to actually talk to someone. Good to know that option exists.
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Noland Curtis
Getting through to an actual agent is the only way to find out what's really happening on a claim. The online portal doesn't show you everything.
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Diez Ellis
Calling TWC on your own right now is basically an exercise in frustration. The hold waits are really long and sometimes you just get disconnected after an hour.
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Vanessa Figueroa
TWC mails your former employer a notice and gives them 14 days to respond. After both sides have been heard, you get a determination letter in the mail. With a firing situation there's usually at least one separate determination specifically about the job separation. If that determination says it can pay you, great. If not, you have 14 calendar days from the date printed on that letter to appeal.
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Raul Neal
AuthorSo even if I get denied I can still fight it? I didn't realize there was an appeal process.
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Vanessa Figueroa
Absolutely. The appeal is a telephone hearing with a Hearing Officer. You can bring documentation, explain what happened, and they rule based on what's actually presented at the hearing. No lawyer required, though you can have one if you want.
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Abby Marshall
The appeal timeline matters a lot. That 14 days runs from the date the determination was mailed, not from when you receive it. So open that letter the second it arrives.
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Sadie Benitez
While waiting for a determination you should still be making your payment requests on schedule. A lot of people sit on their hands thinking they can't do anything until the case is decided but that's not how it works. TWC can only pay weeks that were requested on time. Missing a payment request window means you lose out on that money for good potentially.
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Raul Neal
AuthorWait so I request payments even before they tell me whether I'm approved? That seems backwards to me.
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Sadie Benitez
Yep, that's exactly how it works. The instructions TWC mails you will have your first request date, usually about one to two weeks after you apply. After that it's every two weeks. Don't skip them just because you're waiting on a decision.
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Drew Hathaway
This tripped me up on my first claim years ago. I waited until I got my approval letter to request and ended up losing like three weeks of payments. File the requests no matter what.
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Laila Prince
The work search requirement kicks in right away too. Depending on what county you're in, you need to be doing anywhere from one to five job search activities every single week and logging them. Harris, Dallas, Bexar, Tarrant and Travis counties all require five activities a week. TWC mails you a letter saying exactly how many you need. Keep records of every application, every contact, every resume submission because TWC can ask for that log at any point.
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Raul Neal
AuthorI'm in Tarrant County so I guess that's five a week for me. Do online applications count as activities?
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Laila Prince
Yes, applying to jobs online counts. So does in-person applications, attending job fairs, contacting employers directly, that kind of thing. Register on WorkInTexas.com too because that's required as part of the process.
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Isabel Vega
The WorkInTexas registration is easy, took me maybe 15 minutes. It uses the same login as UBS which is handy.
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Dominique Adams
Something I want to clarify about what was said above regarding the employer having to prove misconduct to disqualify you. That's not quite right. TWC looks at what both sides tell them and makes a call. The employer doesn't have some specific legal burden they have to meet like in a court case. TWC just weighs the information from both sides. So don't go into this thinking you automatically win if the employer says the wrong thing.
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Jenna Sloan
That's accurate. TWC gathers info from both parties and decides. It's not a one-sided thing either way. What matters is giving TWC a clear, honest account of what happened, with documentation if you have it.
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Raul Neal
AuthorGood to know. I'll make sure I explain the incident clearly when I apply and mention that it was documented as resolved.
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Marilyn Dixon
Misconduct in TWC's view has to be something you did deliberately or through serious negligence when you knew better. A single accident that you reported properly and was signed off on by your own company's safety coordinator is about as far from that as you can get. Employers sometimes call things misconduct hoping claimants won't challenge it.
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Raul Neal
AuthorThat's honestly what I'm worried about, that my company will just claim it was misconduct and I won't be able to fight it.
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Marilyn Dixon
That's exactly what the adjudication and appeal process is for. You get to tell your side. Keep that incident report and any emails from the safety coordinator.
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Muhammad Hobbs
Screenshots of any work communication that shows the incident was considered resolved would be valuable too. Even a text from a supervisor saying good job handling it or whatever.
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Louisa Ramirez
my brother got fired last spring and filed unemployment and got it no problem. his company said misconduct but twc sided with him. the whole thing took about six weeks from filing to getting the first payment but he said it was worth going through the process
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Raul Neal
AuthorSix weeks is a long time but that's doable. I've got some savings to bridge the gap so as long as it comes through eventually I'll be okay.
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Louisa Ramirez
yeah he said the first payment only covered one week which was weird to him but apparently thats normal, something about a waiting week they hold back
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Vanessa Figueroa
The waiting week is real. TWC holds the first payable week and releases it after you've been paid twice your weekly benefit amount AND either return to full-time work or run out of benefits. It's not lost, just held.
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TommyKapitz
Your weekly benefit amount is calculated from the highest quarter of wages in your base period, divided by 25. The base period is the first four of the last five completed calendar quarters before you filed. The maximum weekly amount for claims filed now in late 2026 is $619. So if your best quarter was, say, $12,000 in wages, your weekly amount would be around $480. You can get paid for up to 26 weeks total within your benefit year.
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Raul Neal
AuthorI make decent hourly wages so hopefully my benefit amount will be reasonable. Is there a way to estimate it before applying?
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TommyKapitz
You can work it out roughly yourself using that formula. Pull your pay stubs or W-2 and find which three-month period had the highest earnings, then divide by 25. That gives you a ballpark.
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Abby Marshall
Just don't count on the maximum. Most people get somewhere in the middle range. Still, even $400 a week while you job hunt is real money.
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Angel Campbell
Applied online through UBS after a termination myself and the system walks you through every step pretty clearly. You'll be asked why you left, you pick the fired/terminated option, then you describe the circumstances. Be honest and specific. Don't downplay what happened but don't make it sound worse than it was either.
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Raul Neal
AuthorShould I mention the incident report in the application itself or wait until they ask?
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Angel Campbell
Mention it in your initial description when you explain the circumstances. More detail upfront is better than having TWC wonder why the employer's story and yours don't match.
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Jenna Sloan
Agreed. If you have a document number or date for the incident report include that too. It makes it easy for TWC to see there's a paper trail.
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Payton Black
Don't forget to register on WorkInTexas.com as part of the process. TWC requires it and your claim can get flagged if you haven't done it. The site has job listings too so it actually serves a double purpose while you're searching.
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Raul Neal
AuthorCan I do WorkInTexas registration and the UBS application the same day or does one come before the other?
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Payton Black
The UBS application prompts you to register on WorkInTexas as part of the process. They share the same login credentials so you're basically setting everything up together.
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Noland Curtis
Texas TWC will also want to verify your identity through ID.me if they send you a notice about it. Do not ignore that notice. Verifying through ID.me online is fast and you just select Allow and Continue. If you skip it your payments get held up or denied.
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Raul Neal
AuthorHow do I know if they send that notice? Is it through email or does it show up in my UBS account?
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Noland Curtis
Usually it appears in UBS and you might get a mail notice too. Check your UBS account regularly, TWC updates it nightly.
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Christian Burns
ID.me verification took me about ten minutes once I had my ID and phone ready for the face scan. Don't overthink it.
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Harold Oh
UPDATE from a few weeks ago situation: had almost the identical scenario, fired from a warehouse job, employer claimed safety violation. Filed immediately, got the standard adjudication notice, employer did respond but their account of the incident didn't match the written record I submitted. TWC ruled in my favor and I'm now collecting. Document everything you have and file without hesitating.
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Raul Neal
AuthorThis is really encouraging to read. How long did your adjudication take?
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Harold Oh
About five weeks from filing to determination letter arriving. Then another week before first payment. So roughly six weeks total, same as what others said.
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Diez Ellis
While this is all going on, do not post anything on social media about the firing or the incident. Employers have been known to screenshot things claimants say publicly to use in their TWC response. Just keep things quiet until everything is settled.
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Raul Neal
AuthorHonestly didn't even think about that. Good call.
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Muhammad Hobbs
Same goes for LinkedIn. Putting up a post like 'seeking new opportunities' is fine but anything about why you left the last job, even vague stuff, isn't worth the risk.
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Isabel Vega
Severance also comes up sometimes after warehouse and industrial jobs, especially if you signed anything on your way out. If you received or were promised any severance pay, you have to report that when you apply and on payment requests when you receive it. TWC will mail you a decision on how it affects your benefits. Don't just not mention it hoping it won't come up.
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Raul Neal
AuthorThey gave me two weeks pay when I signed some paperwork. I wasn't sure if that counted as severance or just my last paycheck.
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Isabel Vega
If it was more than your regular final paycheck it was likely some form of separation pay. Report it when you apply and let TWC classify it. That's the safest move.
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TommyKapitz
TWC will send you a determination about how that payment affects your claim. The decision depends on the type of payment, so just report it accurately and let them figure out the classification.
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Muhammad Hobbs
Claimyr came in useful for my sister when she needed to ask a TWC agent about her adjudication status after a firing. She'd been trying to get through on her own for two weeks. She used claimyr.com, got connected to an agent the same day, and found out her employer had submitted a response that my sister needed to counter with documentation. That info let her upload the right evidence before the deadline.
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Raul Neal
AuthorIf my adjudication drags on I'll definitely look into that. Waiting with no information is the worst part of this whole process.
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Harold Oh
The not-knowing is genuinely the hardest part. Having any real information from an actual agent makes a huge difference.
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Abby Marshall
Payment request timing is worth hammering home one more time. TWC mails you a form called Instructions: Requesting Benefit Payments and it has your specific first request date on it. After that first request you do them every two weeks. You can file them Sunday through Wednesday on time, Thursday through Saturday is a late window that still works for that period. Miss both windows and that two-week period is gone. Do these on UBS or by calling Tele-Serv at 800-558-8321, Option 1.
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Raul Neal
AuthorSo I watch for that mailing and don't just request whenever I feel like it. Got it.
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Abby Marshall
Exactly. The mailed instructions have your specific dates. Don't guess at timing, go by those.
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Sadie Benitez
Tele-Serv is also good for checking your payment status once things are moving. It's automated and available whenever.
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Drew Hathaway
One scenario worth knowing about: if for some reason the determination goes against you, you can still work your way back to eligibility eventually without winning an appeal. If you get a new job after the disqualification, earn six times your weekly benefit amount, work at least 30 hours a week for six weeks, and then lose that job through no fault of your own, the original disqualification clears. That's not the ideal path but it's not a dead end forever.
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Raul Neal
AuthorHopefully I don't need that path but it's good to know there's a route back if the appeal doesn't work out.
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Drew Hathaway
Appeals do succeed though, especially with documentation. Focus on that first. The other route is just a backup.
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Laila Prince
Last thing on the appeal process since it came up earlier. The appeal goes to what TWC calls the Appeal Tribunal, which is basically a telephone hearing with a single Hearing Officer. You present your side, the employer presents theirs, and the Hearing Officer rules based only on what comes out during that hearing. The hearing packet gets mailed to you five to ten days before the date. You register your callback number 15 to 60 minutes before the hearing starts. Written decision comes in usually five to ten working days after.
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Raul Neal
AuthorCan I submit documents during that hearing or just speak?
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Laila Prince
Documents can be submitted as part of the hearing process. The packet you receive before the hearing will have instructions on how to send them in. Do it early.
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Dominique Adams
Claimyr is also worth using if you end up needing to reach TWC during the appeal period to check whether a submission was received. I used it when I was waiting on confirmation that my appeal documents went through and an agent confirmed it right away.
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