Just to follow up on my earlier comment - make sure you continue filing your payment requests until TWC officially tells you to stop, even after starting your new job. This ensures the system processes everything correctly. Report your hours accurately, and the system will determine if you're eligible for any partial benefits. And definitely make sure any weeks you were fully unemployed before starting this job get processed. Sometimes there are delays in the system, but you're entitled to those benefits for weeks you had no income. Best of luck with the new position!

I totally get the stress you're going through! I was in a similar spot last year - got a job that barely covered my basic expenses while still drowning in past due bills. One thing that really helped me was contacting local churches and nonprofits. Even if you're not religious, many churches have emergency assistance funds for things like utility bills and rent. The United Way in most Texas cities also has a hardship fund you can apply for online. Also, if you have kids in school, definitely reach out to the school counselor about back-to-school supplies. Most districts have programs where they can help with backpacks, clothes, shoes, etc. Some even have food pantries for families. It's frustrating that the system doesn't account for cost of living when you're working full-time at low wages, but you're doing the right thing by working and looking for additional resources. Hang in there - it does get better once you get a few steady paychecks and can start climbing out of the hole!

I was in your exact situation back in November. The payments just stopped with no explanation. Turns out they were doing a quarterly review of my claim (they do this routinely) and something flagged their system. I don't even know what it was, but once I finally got someone on the phone they fixed it right away. I wasted about 3 weeks trying to call them myself before I finally got through. So annoying but hang in there!

So glad to hear you got this resolved! For anyone else reading this who might be dealing with similar issues, here are a few additional tips that might help: 1. Always screenshot your payment request confirmations - sometimes the system glitches and doesn't record that you submitted one 2. Keep detailed records of all your work search activities with dates, company names, and contact info in case they audit your searches 3. If you move or change phone numbers, update BOTH your TWC account AND your ID.me account immediately 4. Check your correspondence tab at least twice a week - don't rely on email notifications The system definitely has its problems, but most payment holds can be resolved once you figure out what triggered them. Don't give up - you're entitled to those benefits if you qualify!

Just wanted to add something important - if they do accept your good cause for the late appeal, don't celebrate too early during the hearing! I made that mistake and got a little too relaxed when they moved on to my actual case. Stay focused because the separation issue is just as important. Also, if your employer doesn't show up to the hearing (which happens sometimes), that actually works in your favor. They won't be there to argue their side about you supposedly quitting. But don't count on it - assume they'll be there and be prepared with all your evidence about the layoff. One last thing - write down key points you want to make beforehand so you don't forget anything important when you're nervous. Good luck Omar, sounds like you have solid documentation for both the late appeal and the actual case!

I'm going through my first TWC appeal process right now and this thread has been incredibly informative! I'm curious about something - for those who have been through hearings before, how long do they typically last? Also, @Omar Hassan, I noticed you mentioned having texts from your supervisor about budget cuts. Did you submit those as evidence ahead of time, or are you planning to present them during the hearing itself? I have some similar documentation for my situation and wasn't sure about the timing of when to share it. The advice about staying calm and respectful really resonates with me too. It's easy to get emotional when your livelihood is on the line, but professionalism probably goes a long way with these hearing officers. Wishing you the best of luck next Tuesday!

Yes, for combined W-2 and 1099 income, you should submit the complete tax return including all schedules along with any W-2 forms. TWC will consider the total income when recalculating the DUA amount. Make sure the return is signed (even if e-filed) and includes all pages of Schedule C for any self-employment. If possible, also include a signed statement breaking down how much came from each source of income. This isn't strictly required, but it helps the claims examiner process things faster since they don't have to spend time figuring out which portions came from which source.

I went through this exact situation last month! Got approved for the minimum DUA amount and it was so frustrating trying to figure out what went wrong. Here's what I learned from my experience: First, don't panic about the minimum amount - it's actually normal when TWC can't immediately verify your income. They approve the minimum to get payments flowing while they wait for documentation. For getting through on the phone, I had success calling right at 8 AM when they open. Set multiple alarms and start dialing at exactly 8:00. I also tried calling around 11:30 AM and 2:00 PM when call volume sometimes drops. But honestly, going to a Workforce Solutions office in person (if you can) is probably your best bet. For the income verification, make sure you're uploading documents from the correct tax year. Since this is a disaster claim, they need proof of income from the tax year BEFORE the disaster occurred. I made the mistake of initially sending this year's pay stubs and had to resubmit everything. One tip that really helped me: when you upload documents, give each file a clear, descriptive name like "2024_Tax_Return_Complete" or "2024_W2_Forms" instead of just leaving the default file names. This seems to help the processors find and review your documents faster. My amount was adjusted within about 8 business days after I submitted the right paperwork. They also backdated the increase to cover all my previous payments. Hang in there - it's a frustrating process but it does get resolved!

anyone else notice how they ask for like 500 different documents but then deny you anyway lol

Update on my situation - finally had my appeal hearing this morning and it was approved on the spot! The hearing officer said the main reason my initial DUA claim was denied was because my employer's letter didn't specifically state that my unemployment was a "direct result" of the disaster - those exact words matter. Also, having my final paystub from the week before the disaster made a big difference. One tip: prepare a clear timeline of events before your hearing. Mine went like this: - March 12: Disaster occurred - March 13: Workplace damaged and inaccessible - March 14: Employer notified staff of indefinite closure - March 15: Official disaster declaration date - March 20: Filed initial DUA claim Having this timeline ready made the hearing go much smoother. Good luck with your claim!