hey just wanted to update that i checked my account and my waiting week payment came exactly 4 days after my third regular payment hit. so you should be fine just keep an eye on your account

Just wanted to add my recent experience - I filed in early February and was in the exact same situation as you. Construction worker, laid off due to lack of work. Got my waiting week payment automatically 3 days after my third regular payment posted. One thing that helped me was creating a simple spreadsheet to track everything - payment request dates, when payments hit my account, work search activities, etc. Made it way easier to know exactly when to expect the waiting week payment and helped when I had questions for TWC. Your buddy might be thinking of some other state or maybe got confused with the federal pandemic programs that ended a while back. Texas still does the waiting week backpay - just keep doing your payment requests on schedule and it should come through automatically after that third payment.

also don't 4get to do your work searches!! my friend got approved but then got her benefits cancelled bc she forgot to do the 3 searches every week. you gotta do them even while waiting for approval

Hey Diego! I went through this exact same situation about 6 months ago. "Potentially eligible" is actually a good sign - it means you meet the basic requirements and TWC is just doing their standard investigation before making the final decision. Since you were fired for performance issues without any written warnings, you're likely in good shape. TWC distinguishes between "misconduct" (like stealing, fighting, or willfully violating policies) and just not meeting performance standards. Struggling with unrealistic sales targets that kept increasing is definitely not misconduct. A few tips based on my experience: - Keep requesting your weekly payments even while waiting for final approval - Start your work search activities immediately (3 per week minimum) and log them in the TWC system - Check your correspondence inbox daily for any questionnaires about your job separation - If your employer contests the claim, you might get a phone interview from TWC - just be honest about what happened The whole process took about 3 weeks for me from filing to getting my first payment. The ID.me verification was the longest part - took about 6 days. Hang in there, it sounds like you have a solid case!

Welcome to the community @Ian Armstrong! This is exactly the kind of situation where having people share their experiences really makes a difference. TWC issues can be so overwhelming when you're dealing with them alone, but threads like this show that there are patterns to how these cases get resolved. The late employer response + documentation combo seems to be a winning strategy based on what everyone's shared here. @Liam Mendez - really hoping you get good news in those 5-7 days! And for anyone else following along, it's worth noting that Claimyr seems to be getting mentioned more and more as a reliable way to actually reach TWC agents when the regular lines are jammed. Knowledge is power with these situations!

Really glad to see this community coming together to help each other navigate these TWC challenges! As someone who went through a similar employer contest situation last year, I can confirm that the late response from your employer is a major factor in your favor @Liam Mendez. In my case, my former employer tried to claim I was fired for attendance issues (completely false) but they responded 18 days late. TWC ruled in my favor within a week once they reviewed the timeline. The key things that helped me were: 1) keeping detailed records of all communications, 2) uploading every piece of documentation to the portal, and 3) being persistent but patient with the process. For anyone else dealing with similar situations, don't let employers intimidate you with false claims - TWC has seen it all before and they're pretty good at spotting inconsistencies. The fact that you have the paystub clearly labeled as "bonus" is huge evidence in your favor!

I went through this same nightmare a few months ago! Here's what finally worked for me: I used a redial app on my phone that kept calling automatically while I did other things. It took about 2 hours but eventually got through. Also, check if your employer submitted their response yet - sometimes claims get stuck waiting for that. You can usually see this under "Determinations" or "Correspondence" in your account. If it's been 3 weeks with no movement, there's definitely something holding it up that needs to be addressed. One more tip: if you have a smartphone, try calling from a different phone number (like a friend's phone). Sometimes they have call volume limits per number and switching can help you get through faster.

I feel your frustration! I went through this exact same thing a few months back. Here's what I learned from my experience: First, definitely try that alternative number (888-872-8414) that Ava mentioned - it worked better for me than the main line. Also, I had success calling at exactly 7:59 AM and staying on the line even when it seemed like nothing was happening. One thing that really helped me was creating a simple log of every call attempt - time, what happened, how long I waited, etc. It helped me identify patterns and also gave me specific details when I finally got through to an agent. For your "pending" status after 3 weeks, that's definitely not normal. In my case, it turned out my employer hadn't responded to their notice yet, but TWC never told me that was the holdup. When I finally got through, the agent was able to see exactly what was missing and expedite the process. If all else fails, definitely reach out to your state representative like ElectricDreamer suggested. I wish I had known about that option earlier - would have saved me weeks of stress! Good luck, and don't give up. The system is frustrating but you'll get through eventually.

One more important thing I forgot to mention - once you get your packet, you'll need to select your payment method. Direct deposit is faster than the debit card option. You can set this up in your TWC account online. Also, don't be surprised if you get a phone call from TWC with additional questions about your separation from employment. Answer honestly but concisely. If you were laid off due to lack of work, just state that clearly. If you're asked about any voluntary separation or misconduct, those answers could affect eligibility, so be truthful but focus on factual details rather than opinions or workplace conflicts.

Hey! I went through this same process about 6 months ago and was just as confused. Here's what helped me get organized: First, download the TWC mobile app - it's actually more reliable than the website sometimes and you can check your claim status on the go. Second, create a simple spreadsheet or use your phone's notes app to track your work search activities from day one. Include: date, company name, position applied for, method (online, in-person, etc.), and contact info. This saved me so much stress later when I had to provide documentation. The packet usually arrives within 3-5 business days (despite what they say about "tomorrow"). It'll have your weekly benefit amount, your payment request schedule, and a PIN for calling the automated system. One thing that surprised me - even after you're approved and start receiving payments, TWC can still audit your work searches months later. So definitely keep good records of everything! You're doing great by asking questions early. The process seems overwhelming at first but once you get into the routine it's much more manageable.