Texas Unemployment

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Ask the community...

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This is such a common issue with TWC! I went through something similar last month where the phone rep was looking at an old claim from 2022 instead of my current one. The determination letter is definitely the official word - those go through legal review before they're sent out, while phone reps sometimes pull up the wrong file. Pro tip: When you call TWC (if you need to in the future), always start the conversation by giving them your claim filing date and asking them to confirm they're looking at the correct claim period. Something like "I filed my claim on [date] and my benefit year began on [date] - can you confirm you're looking at that claim?" Also, keep that determination letter safe! You'll want to reference the benefit amounts and dates if any issues come up later. Congrats on getting approved and good luck with your job search!

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That's a really smart approach! I wish I had known to specify the claim filing date right at the start of the call - would have saved me so much confusion and stress. I'm definitely going to use that script if I ever have to call TWC again. And yes, I've already made copies of my determination letter and stored the original in a safe place. Thanks for the congrats and the helpful tip!

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This is exactly why I always recommend getting everything in writing with TWC! Phone reps can make mistakes or look at the wrong claim, but determination letters are official legal documents. If your letter shows specific benefit amounts and you're approved, that's what counts. Just went through a similar situation last year where I had overlapping claims and the phone rep kept referencing an old closed claim instead of my active one. The stress is real! But once I confirmed my online account matched the determination letter, I felt much better. Make sure you start your work search activities right away and document everything thoroughly. TWC can audit your work search at any time, and you'll need detailed records of each activity. Also, don't forget to request your payments on schedule even while you're job hunting - missing payment requests can cause delays or complications with your benefits.

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I'm sorry you went through such a difficult situation at work. Based on what you've described, it sounds like you have a strong case for constructive dismissal. The fact that your employer didn't even show up to the hearing and had their written statement excluded is actually a positive development for you. Your documentation over the 4-month period showing you tried to address the issues is crucial evidence. Even though your boss didn't explicitly say "quit or be fired," the pattern of behavior you described - the hostile environment, medical discrimination, job changes without proper notice or training, and her comments about the job "not being the best fit" and suggesting resignation would "look better" - can absolutely constitute constructive dismissal under Texas law. The TWC officer's focus on whether she directly said "quit or be fired" is understandable, but constructive dismissal doesn't require those exact words. What matters is whether a reasonable person in your situation would have felt compelled to resign due to the working conditions. Keep your documentation organized and stay positive. The fact that you have 4 months of evidence showing you tried to resolve issues and that your employer failed to participate in the hearing works in your favor. Hoping you get a favorable decision soon!

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Hey Jayden, I went through almost the exact same thing last year and wanted to share what worked for me. Like others mentioned, you probably won't qualify for a new UI claim in December based on your wages, but don't lose hope yet. First, definitely do the gig work thing - I started with Uber Eats and DoorDash while job hunting and it helped cover gas and some bills. Not great money but better than nothing. Second, call 211 ASAP about rental assistance. In my county they had an emergency program that covered 3 months of rent for people who'd exhausted unemployment. The waiting list was long but I got approved. Most importantly - expand your job search beyond warehouse/retail. I was stuck in that same mindset and it took me 7 months to find work. Finally got hired at a small manufacturing company through their temp-to-hire program. The pay was actually better than my warehouse job. Check indeed for "temp to hire" and "entry level manufacturing" - there are more opportunities than you'd think. Also, if you have a car, look into Amazon delivery driver positions. They're always hiring and usually start around $16-18/hour with benefits after 90 days. Not ideal long-term but it's steady income while you keep looking. You've got this - 8 months of job hunting is brutal but don't give up. The right opportunity will come along.

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Max, this is exactly what I needed to hear right now. Thank you for taking the time to share your experience - it really helps to know someone else made it through a similar situation. I'm definitely going to apply for Amazon delivery driver positions this week. I hadn't considered that option but $16-18/hour sounds way better than what I was making at the warehouse anyway. And you're absolutely right about expanding beyond retail/warehouse - I think I got tunnel vision after being in that industry for so long. The manufacturing temp-to-hire idea is something I'll look into too. I've been so focused on permanent positions that I probably overlooked a lot of temp opportunities that could turn into something better. Really appreciate the encouragement about not giving up. Some days it feels impossible but hearing that you found something better after 7 months gives me hope that I can too.

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I've been following this thread and wanted to add a few things that might help. I work as a benefits counselor and see situations like yours regularly. First, regarding your December reapplication - based on the wages you mentioned ($3,400 in January + $1,100 in March), you'll fall short of the minimum earnings requirement. You'd need about $16,169 total in your base period, and you're probably around $4,500. However, there are some options people haven't mentioned: 1. **Pandemic-era debt relief**: If you're struggling with bills, contact your utility companies directly. Many still have hardship programs that can defer payments or reduce bills. 2. **Texas Rent Relief Program**: While the main program ended, some cities/counties still have local rental assistance. Check your county's website or call their housing authority. 3. **Workforce Innovation and Opportunity Act (WIOA)**: This federal program provides funding for job training and education. You might qualify for free certification programs in high-demand fields like CDL, medical assistant, or IT support. 4. **Texas Department of State Health Services**: They have emergency assistance programs that aren't widely advertised. The key is to apply for everything you might qualify for while working gig jobs. I've seen people turn their situations around, but it usually takes combining multiple forms of assistance rather than relying on just one program. Don't give up - there are more safety net programs available than most people realize.

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Riya, this is incredibly helpful information - thank you for breaking down the specific programs and confirming what I suspected about my earnings not being enough for December. As someone who works in benefits counseling, your insight means a lot. I had no idea about the WIOA program or that some utility companies still have pandemic-era relief options. I'm definitely going to look into the CDL training - I never considered trucking but the job market seems pretty good for drivers right now. The Texas Department of State Health Services emergency assistance is something I've never heard of either. Do you happen to know if there's a specific department or phone number to call for that, or should I just contact their main line? I really appreciate you taking the time to share these resources. It's overwhelming trying to navigate all the different programs on your own, so having someone with professional knowledge point me in the right direction is incredibly valuable.

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For the Texas DSHS emergency assistance, you'll want to call their main number at 1-888-963-7111 and ask specifically about "Emergency Financial Assistance" programs. They can transfer you to the right department. Each region has different funding availability, so it's worth calling even if you've been turned down elsewhere. For WIOA programs, start by visiting your local Workforce Solutions office (you can find locations at texasworkforce.org). They'll assess your eligibility and can connect you with approved training providers. CDL programs are popular because they're relatively short (4-8 weeks) and lead to jobs that start around $50-60k annually. Also, since you mentioned applying to 150+ jobs with no luck, it might be worth having someone review your resume and application strategy. Sometimes small changes can make a big difference in getting interviews. Many Workforce Solutions centers offer free resume review services. Keep pushing forward - combining multiple resources is usually what gets people through these tough periods.

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Just an important note for anyone with disaster-related claims: make sure you're still completing the work search requirements unless you've been explicitly exempted. Many disaster claimants think they don't need to search for work, but unless TWC has specifically waived this requirement for your disaster area, you still need to complete and report your minimum 3 work search activities each week. Otherwise, you could be disqualified even after winning your appeal.

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This is a good point! In my case, they did waive the work search requirement for the first 4 weeks after Hurricane Delilah, but then I had to start doing the 3 activities per week. I made sure to document everything through WorkInTexas.com to be safe.

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Congratulations Sofia! This is such an inspiring story and exactly what people in similar situations need to hear. I'm currently dealing with my own disaster claim that got miscategorized after Hurricane Delilah hit our area too. My landscaping business was completely shut down for weeks due to flooding, but somehow TWC coded it as "seasonal employment ended" instead of disaster-related. I'm in the middle of my first appeal right now and this gives me so much hope that persistence pays off. The documentation tip is gold - I've been collecting everything I can find including county disaster declarations, business closure notices, and even photos of our flooded equipment yard. Thank you for sharing your experience and not giving up! Stories like yours remind the rest of us that we're not alone in fighting these bureaucratic battles.

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Just to update you on current timelines - I had another client with a disaster appeal from the January flooding get their hearing date yesterday. They filed their appeal on February 10th, so that's about 38 days to get the hearing scheduled. The actual hearing is set for April 2nd (so another two weeks out). This seems to be the current timeline for most disaster-related appeals right now.

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Thank you so much for the update! That gives me a better idea of what to expect. Since I filed on February 12th, I might hear something in the next few days hopefully. Really appreciate the insight from someone who knows the current situation.

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I'm in a similar situation with a disaster claim from the same flooding in January. Filed my appeal on Feb 15th and still waiting. One thing that's helped me stay sane is setting up a simple spreadsheet to track all my attempts to contact TWC - date, time, who I spoke with (if anyone), what they said. Also screenshot your online account weekly showing the "Appeal Pending" status. I learned this from my previous regular UI claim - having documentation helps a lot if you need to escalate later. Hang in there, it sounds like we should both hear something soon based on what others are saying about the 35-45 day timeline.

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That's really smart about the spreadsheet tracking! I wish I had started doing that from the beginning. I've just been randomly calling and getting frustrated when I can't get through. Going to set up something similar to document everything going forward. It's reassuring to know someone else is in the same boat with the January flooding - hopefully we both get some good news soon!

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