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My sis works for twc and says you should be fine to file a new claim after aug 10 based on what u described. The out of state thing isn't a big deal except you'll need to register with their workforce commission too and do work searches in that state. Most states require fewer work searches than texas (we require 3 per week which is high).
I went through something very similar about 18 months ago! The key thing is timing - definitely wait until August 10th to file since that's when your benefit year ends. Filing even one day early will just reopen your exhausted claim instead of starting a new one. A few things that might help based on my experience: 1. Your job loss due to hours being cut should qualify you for regular UI benefits (no 6-week waiting period like with trailing spouse) 2. You'll likely qualify for the new claim since you've worked 6 months - just make sure you've earned at least 6x your previous weekly benefit amount 3. When you move out of state, you can continue collecting Texas benefits but you'll need to register with the new state's workforce system too The hardest part will probably be the work search requirements while you're preparing to move. I'd suggest starting to document potential remote opportunities or jobs in your new state before you relocate. Good luck - it sounds like you should be able to get through this!
To follow up on my earlier comment - I'd recommend you also: 1. Contact your state representative's office. They often have staff who can help with TWC issues and sometimes get faster responses. 2. Submit a formal appeal as soon as you receive the official denial letter. Don't wait - you only have 14 calendar days. 3. In your appeal letter, be very specific about the date you called TWC, what you were told, and how you understood it. Explain that you were experiencing anxiety that affected your comprehension. 4. Request a phone hearing rather than just a document review. 5. Continue requesting payments every two weeks while your appeal is pending. Finally, if you're still struggling financially, check with local community organizations that might offer emergency assistance while you sort this out. Many counties have short-term help programs for families in crisis.
I'm really sorry you're going through this - the system can be incredibly confusing, especially when you're already dealing with job loss and financial stress. I went through something similar a few years ago where I missed several payment requests due to a misunderstanding about work search requirements during COVID. Here's what worked for me: I filed my appeal and included a detailed timeline of events, including the specific date I called TWC and what I was told. Even though I didn't have the rep's name, I provided my phone records showing the call. I also explained how my understanding of their instructions led to my actions. The key things that helped my case were: 1. Being very specific about the verbal instructions I received 2. Showing that I took immediate action once I realized my error 3. Demonstrating that I had been eligible during those missed weeks My appeal took about 6 weeks, but I was ultimately approved for most of my backpay. The hearing officer said the fact that I had documentation showing I called TWC and received what I interpreted as guidance to wait was important. Don't give up - you have legitimate grounds for an appeal. Make sure to emphasize that you were following what you understood to be official TWC guidance. Good luck!
Great news! It's always helpful to hear what the actual issue was. This could help others who are experiencing the same problem.
This is such valuable information - thank you for sharing the complete resolution! I'm dealing with something similar right now where my payment requests keep getting stuck. My employer also contested my separation reason even though I have documentation showing it was a reduction in force. It's really helpful to know that even after getting the determination letter, the system can still flag accounts for these employer disputes. I've been calling for two weeks with no luck, so I'm definitely going to look into Claimyr. Did the agent mention how long these flags typically stay on accounts if you don't get through to resolve them? I'm worried this could drag on for months if I can't get connected to someone.
I didn't ask specifically about how long the flags stay on, but the agent mentioned that these employer dispute flags don't resolve themselves - they require manual intervention by a TWC agent. So unfortunately it could stay indefinitely until you get through to someone. Since you have documentation of the reduction in force, that should make the resolution pretty straightforward once you connect with an agent. The agent told us that having the determination letter already approved actually speeds up the process since they don't have to re-investigate the entire claim. One thing that might help while you're trying to get through - make sure to keep documenting everything (your call attempts, the dates, any error messages you see). The agent seemed to appreciate that we had detailed records of the issue timeline. Good luck with Claimyr! In our case, we got the callback within a couple hours during a weekday morning.
I just went through this EXACT situation a few months ago! Your severance is definitely what's holding up your payments - TWC treats it like you're still getting paid by your employer during that time period. Here's what helped me get through it: First, figure out exactly when your severance period ends by dividing your severance amount by your gross weekly wage. Mark that date on your calendar so you know when to expect payments to start. Second, keep doing those payment requests religiously even though you're getting $0 - if you miss even one, they can close your claim. Third, start documenting your work search activities NOW if you haven't been (I made this mistake too). The most frustrating part is that TWC's website doesn't explain any of this clearly. I spent weeks panicking thinking my claim was messed up somehow. Once I finally got through to a rep, they explained it in 5 minutes and told me my payments would start automatically after the severance period ended - which they did! Hang in there, the waiting is awful but your money should come once that severance period is over. Just make sure you're doing everything else correctly in the meantime.
This is such great advice! I'm so relieved to hear from someone who went through the exact same thing and came out the other side okay. I was definitely starting to panic that something was wrong with my claim. Your tip about marking the end date on my calendar is really smart - at least then I'll have a concrete date to look forward to instead of just wondering when this will end. I've been doing the payment requests but I'll admit I got lazy about the work search documentation thinking it didn't matter during the severance period. Starting that today! Thank you for taking the time to share your experience - it really helps to know this will eventually get resolved.
I'm in a very similar situation - got laid off 5 weeks ago with a $4,200 severance package and my TWC claim has been approved but no payments yet. Reading through all these comments has been SO helpful because the TWC website really doesn't explain any of this clearly at all! Based on my weekly salary, my severance period should end next week, so I'm hoping payments will finally start after that. I've been keeping up with the payment requests but honestly had no idea about the work search requirements during the severance period - I thought since I wasn't getting paid, those didn't matter yet. Definitely starting those immediately! One thing that's been really stressing me out is not knowing if I filled out the initial application correctly regarding the severance. I'm worried I might have made an error that's causing additional delays beyond just the normal severance waiting period. Has anyone had success getting TWC to review their application answers without having to start completely over? Thanks to everyone who shared their experiences - it's such a relief to know this is normal and that payments should start automatically once the severance period ends. The waiting is definitely the hardest part when bills are piling up!
Oliver Becker
Congratulations on winning your appeal! That "reversed initial determination" language combined with "eligible for benefits as of 03/12/2025" is definitely TWC-speak for "you won." I know it's frustrating that your online account hasn't updated yet, but that's completely normal - their systems are notoriously slow. Since your rent is due next week, I'd recommend trying multiple approaches: call that direct appeals number (512-463-2800) that someone mentioned, and maybe also try the Claimyr service to get through to a regular agent. Sometimes having TWC confirm over the phone that everything is processing can give you peace of mind, and occasionally they can expedite things in urgent situations. The good news is that since you've been filing your payment requests throughout the appeal process, you should get all that backpay in one lump sum once it processes. Most people I know who won their appeals got their money within 7-10 days of receiving the decision letter. Hang in there - you're almost at the finish line!
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Connor Murphy
•This is exactly what I needed to hear! Thank you so much Oliver. I've been so stressed about this whole process and your explanation really helps put things in perspective. I'm definitely going to try both the direct appeals number and that Claimyr service first thing tomorrow morning. It's such a relief to know that 7-10 days is pretty typical - I can work with my landlord on a few extra days if needed. I just needed to know there was actually light at the end of this tunnel. Really appreciate everyone's help in this thread!
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Maya Jackson
Hey Lucas! Just wanted to add my experience to help ease your mind. I won my TWC appeal back in December and got almost the exact same letter with that "reversed initial determination" language - it's definitely confusing but you absolutely won! The "eligible for benefits as of 03/12/2025" is the money line (literally). My online status took about 9 days to flip from disqualified to eligible, which was agonizing, but then I got a massive direct deposit covering 6 weeks of backpay all at once. Since you've been smart about filing your payment requests throughout the appeal, you're going to get a nice chunk of change once it processes. For what it's worth, I had good luck calling right at 8am when they open - sometimes you can get through on the first try. And definitely mention that you have rent due soon when you talk to them. They can't magically speed up the computer systems, but sometimes they can at least give you a more specific timeline or confirm that everything looks good on their end. Congrats on winning your appeal - the hardest part is behind you!
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