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I just wanted to add my experience as someone who recently went through this exact situation! My TWC check was mailed on a Monday and I received it the following Friday (5 business days) here in Austin. What really helped my stress levels was setting up informed delivery with USPS - it's free and shows you a photo of all the mail coming to your address that day. That way you'll know for sure if your check is arriving before you even get home to check your mailbox. You can sign up at usps.com and it usually activates within 24 hours. At least then you won't be wondering every single day if today is the day! Also, completely agree with everyone saying to get direct deposit set up again ASAP once you regain account access - it's so much less stressful than waiting for paper checks.
That's such a great tip about informed delivery! I had no idea USPS offered that service for free. I'm definitely going to sign up for that tonight - it would be such a relief to know in advance when the check is actually coming instead of anxiously checking the mailbox multiple times a day. Thanks for sharing your timeline too - 5 business days from Austin seems pretty consistent with what everyone else is reporting. I'm feeling much more optimistic that mine will show up by the end of this week!
I'm going through the same situation right now! My check was mailed out last Thursday and I'm still waiting for it in the Dallas area. Reading through everyone's experiences here is really helping calm my nerves - it sounds like 5-7 business days is pretty normal. I'm definitely going to try that informed delivery signup that someone mentioned, and I'll also try the browser cache clearing trick to get back into my TWC account. It's so frustrating being stuck with paper checks when direct deposit is so much faster! Hopefully we all get our checks soon and can avoid this stress in the future.
Excellent summary and great news about your claim! This will be really helpful for others in the same situation. The system is frustrating, but I'm glad you found a path through it.
I'm going through the exact same nightmare right now - 6 weeks and counting with my claim stuck in "pending adjudication" hell. Lost my job when our whole IT department got eliminated and I'm down to my last $200. Thank you SO much for sharing all these tips, especially the emergency payment request - had no clue that existed! Just submitted mine with my eviction notice as proof. Also reaching out to my state rep today. It's insane that we have to jump through all these hoops just to get the benefits we're entitled to, but I'm grateful this community exists to help each other navigate this broken system. Keeping my fingers crossed for all of us still waiting!
Hang in there! I know exactly how you're feeling - that desperation when you're running out of money and TWC just keeps saying "wait." The emergency payment request was a game-changer for me, so I hope it works for you too. Make sure when you contact your state rep that you include your claim number and explain the financial hardship clearly. Also, if the emergency payment gets approved, it might buy you enough time for the main claim to process. This whole system is absolutely ridiculous, but at least we can help each other figure out the workarounds. Sending good vibes your way!
I'm going through this exact same nightmare right now! Filed my second appeal on June 28th after my first one was denied (employer claimed I was terminated for poor performance but I have emails showing it was actually a layoff due to budget cuts). It's been almost 8 weeks now and I'm losing my mind checking that stupid TWC portal every day just to see "Appeal Received" with no other updates. The financial stress is unreal - I've burned through my savings and I'm behind on rent. But reading everyone's experiences here is actually really helpful. I had no idea that 6-8 weeks was normal for second appeals, and I definitely didn't know about continuing to request payments during the appeal process. I stopped doing that after the first few got denied because I thought it was pointless! Question for those who've been through this - when TWC finally schedules your second appeal hearing, do they give you much advance notice? I'm worried I'll miss the call or email notification since their communication has been so terrible throughout this whole process. Also going to try that Claimyr service someone mentioned and definitely calling my state rep's office. At this point I'll try anything to get some kind of update on where my case stands. This whole system is designed to make people give up, but I can't afford to do that!
@Lucas Bey I m'so sorry you re'going through this stress too! The financial anxiety while waiting is absolutely the worst part. Regarding your question about hearing notifications - from what I ve'heard from others who ve'been through this, TWC typically gives you about 10-14 days notice for second appeal hearings. They ll'send notifications through multiple channels: mail, email, and it should also show up in your TWC portal correspondence inbox. Just make sure your contact info is updated in the system! One thing that might help with the anxiety - you mentioned you stopped requesting payments after the first few denials, but you should definitely start that back up immediately! Even though you missed some weeks, you ll'want to request going forward for any weeks you re'still unemployed. If you win your appeal, you ll'at least get payments for the weeks you properly requested after you start doing it again. The Claimyr service is definitely worth trying - several people here have had success getting through to actual TWC agents that way instead of just getting busy signals all day. And definitely reach out to your state rep s'office too. Sometimes having someone official make inquiries on your behalf can at least get you better information about where your case stands in the process. Hang in there - you re'right at that 8 week mark where a lot of people have been hearing back. Fingers crossed you get movement on your case soon!
Going through the second appeal process myself right now and this thread has been incredibly helpful! Filed mine on July 20th after my first appeal was denied (employer falsely claimed I abandoned my job when I was actually following medical leave procedures). One thing I wanted to add that I haven't seen mentioned much - if you have any medical documentation, union correspondence, or HR emails related to your separation, make sure to include ALL of it in your second appeal. I made the mistake of only submitting what I thought was most relevant in my first appeal, but for the second one I'm throwing everything at them. Better to have too much evidence than not enough. Also been using that work search tracking spreadsheet idea someone mentioned - game changer for staying organized! I include columns for date, company name, position applied for, method (online, in-person, etc.), and contact info. Makes those weekly certifications so much easier. The waiting is brutal but reading everyone's timelines here gives me hope. Sounds like most people who stick it out through the full process end up getting approved on the second appeal, especially when they have solid documentation. Just gotta keep pushing through the anxiety and financial stress while TWC does their thing at glacial speed. Keep us posted on your progress @Isla Fischer - rooting for you!
I just wanted to jump in and add something that really helped me during my TWC appeal hearing last year - make sure you have a backup plan for the phone call! I had my hearing scheduled and my landline went out that morning due to a storm. Luckily I had tested my cell phone connection beforehand and had a quiet backup location ready. Also, I noticed you mentioned your employer is claiming misconduct even though you resigned. This is actually pretty common - some employers will claim misconduct hoping it sticks, but if you have your resignation email and their acknowledgment, that's solid evidence of voluntary resignation. The hearing officer will see right through their attempt to reframe the situation. One thing that really helped me was writing down 3-4 bullet points about why the schedule changes were unreasonable and how they affected your childcare. For example: "March 15th - notified at 4pm that my shift changed from 9-5 to 2-10 the next day, making it impossible to pick up my child from daycare" - specific dates and impacts like that really resonate with hearing officers. You sound incredibly well-prepared after reading through all this advice! The combination of proper resignation notice + documented childcare conflicts + attempts to resolve the issue first is exactly what TWC looks for in good cause cases. Sending you positive vibes for Tuesday - can't wait to hear your success story!
Thank you so much Emily! The backup phone plan is such a smart idea - I hadn't even thought about what would happen if my landline had issues that morning. I'll definitely test both my landline and cell phone connection this weekend and have a backup location ready just in case. You're absolutely right about having specific examples with dates and impacts ready - I've been going through all my text messages and emails to create a timeline like that. One example I have is being told at 3pm on a Friday that my Monday shift was changing from morning to evening, which meant I had to scramble to find overnight childcare over the weekend. Having concrete examples like this with specific dates and times should really help demonstrate how unreasonable the scheduling was. I'm feeling so much more confident thanks to everyone's advice in this thread! This community has been absolutely incredible in helping me prepare for Tuesday.
Reading through all these responses, I'm amazed by how supportive and knowledgeable this community is! As someone who went through a similar TWC appeal hearing about 8 months ago (also for a voluntary resignation due to childcare conflicts), I wanted to add a few final tips: **Day of the hearing prep:** - Set multiple alarms and plan to be ready 30 minutes early - Have a pen and notepad dedicated just for taking notes during their testimony - Put your phone on "Do Not Disturb" except for the TWC number - Have a printed copy of your resignation email visible on your desk as a confidence booster **During opening statements:** - Lead with strength: "I was a dedicated employee for [X months/years] with excellent attendance until workplace scheduling became incompatible with childcare responsibilities" - Use past tense when describing your employment: "I WAS terminated for misconduct" vs "I resigned with proper notice due to good cause connected with the work" **If you get flustered:** - Take a slow breath and say "Let me make sure I'm addressing your question correctly" - this buys you time to collect your thoughts - It's okay to say "I'd like to refer to my documentation" and take a moment to find the right paper You've clearly done your homework and have all the right documentation. The scheduling/childcare combination is one of the strongest "good cause" cases for voluntary resignation. Trust your preparation and remember - you followed all the proper procedures, they're the ones who created an impossible work situation. Wishing you the absolute best on Tuesday! This thread will be waiting for your victory update! 🎉
Amina Diop
Great advice about setting up direct deposit! I actually didn't know you could do that with ReliaCard. Does anyone know if there are any fees for transferring the money from the ReliaCard to your bank account, or is direct deposit completely free? I'd love to avoid the card altogether if possible since I've heard so many horror stories about people having issues with them.
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Micah Trail
•Direct deposit through TWC is completely free! You can set it up in your TWC account online or by calling them. Once it's set up, your payments go straight to your bank account and you never have to deal with the ReliaCard at all. I switched to direct deposit after my first payment and it's been so much easier - no worrying about lost cards or address issues. Just make sure to have your bank routing and account numbers ready when you set it up.
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Javier Hernandez
Just wanted to jump in and say this thread has been super helpful! I'm in a similar situation where I need to update my address with TWC and I was dreading the whole process. It sounds like the key takeaways are: 1) Call ReliaCard directly to update address there (855-282-6161), 2) Call TWC to update BOTH claim profile AND payment delivery profile, and 3) Consider setting up direct deposit to avoid card issues altogether. Really appreciate everyone sharing their experiences - it's so much better getting real advice from people who've actually been through this rather than trying to figure it out from the confusing TWC website!
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Alice Coleman
•Yes, this thread is a goldmine! I wish I had found info like this when I first started dealing with TWC. One more tip to add - if you do end up with the ReliaCard while waiting for direct deposit to kick in, you can check your balance and transaction history online at reliacard.com without any fees. Also, ATM withdrawals are free at certain banks (they have a locator on their website). Just in case anyone needs to use the card while transitioning to direct deposit!
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