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update?? did u get this fixed? im dealing with something similar now 😩
Yes! Finally got through to someone using that Claimyr service someone mentioned above. The agent confirmed it was a system error from their recent update. My determination letter is back in my documents and the claim is showing approved again. The overpayment was completely erroneous - they had somehow merged part of another person's claim with mine. All fixed now, but it took about a week to get it all sorted out.
Glad to hear you got it resolved! This is exactly why I always tell people to document everything and keep pushing when they know something's wrong. The fact that they merged part of another person's claim with yours is concerning but unfortunately not that uncommon with their system updates. For anyone else dealing with similar issues - NebulaKnight's experience shows that persistence pays off. Don't let them tell you to "just wait and see" when you know there's an error. System glitches like this can snowball into bigger problems if you don't address them quickly. Also want to emphasize what others mentioned about contacting your state representative if you can't get through normal channels. Their offices deal with TWC issues regularly and know exactly who to contact to escalate problems.
I went through something similar a few months ago! The key thing that helped me was getting a letter from my local transit authority confirming I had access to public transportation, plus I got my mechanic to write a simple note saying my car was in working condition. Also, don't forget that rideshare services like Uber/Lyft count as transportation too - you can screenshot the apps on your phone as proof you have access. The appeal process can be slow but stick with it - most of these initial denials get overturned if you provide proper documentation. You've got this! 💪
UPDATE: I finally got through to TWC today! I used the Claimyr service after struggling for days to get through on my own. The agent confirmed they received both of my mailed registration forms, but they hadn't been processed yet. She was able to verify my work registration on the spot and said my claim should update to eligible within 48 hours. She also confirmed I'll get backpay for the missed weeks as long as I've been doing my regular payment requests (which I have). Such a relief! Thanks everyone for your help and suggestions!
That's great news! Glad you got it sorted out. Make sure you keep an eye on your claim status over the next few days to confirm it changes to eligible as they promised.
Awesome update! So glad the Claimyr service worked for you too. It's ridiculous how hard it is to get through to TWC on your own, but at least there are solutions that actually work. Hope your claim status updates quickly and you get those backpayments sorted out!
Congrats on getting it resolved! Your experience is a perfect example of why it's so important to speak directly with an agent when dealing with these registration issues. For anyone else reading this thread who might face similar problems, a few key takeaways: 1. Don't panic if your claim shows ineligible due to late work registration - it CAN be fixed 2. Keep doing your payment requests even while ineligible 3. Getting through to an agent (whether by persistent calling or using services like Claimyr) can resolve it immediately rather than waiting weeks for mail processing 4. Always verify that ALL your requirements are met when you speak to an agent - work registration AND work search activities Thanks for updating us with your resolution - it really helps other community members know what to expect and what actually works!
I've been using TeleServ exclusively for about 6 months now and honestly prefer it over the website! The key is to call right when they open at 7 AM - I've never had to wait more than a minute or two. The system walks you through everything step by step, and it's actually faster than navigating all those web pages. Just make sure you have good cell service when you call (obviously won't be an issue if you're camping in an area with coverage). One thing I learned the hard way - if you accidentally hang up or get disconnected partway through, you can call back and start over without any issues. The system doesn't penalize you for incomplete attempts. Have fun on your camping trip!
This is really encouraging! I was worried about cell service since we're going to Guadalupe Mountains, but I checked and there's decent coverage at the main campground. Calling at 7 AM makes perfect sense too - I'm usually up early when camping anyway. Thanks for mentioning that you can restart if you get disconnected - that takes away a lot of my anxiety about messing something up!
Just wanted to chime in as someone who's been on unemployment for about 8 months now - I actually alternate between online and TeleServ pretty regularly depending on my schedule and it's never been an issue! The systems are completely integrated so TWC doesn't care which method you use. A couple of practical tips for your camping trip: make sure your phone is fully charged before calling (the process takes about 5-10 minutes), and if possible try to call from a spot where you have strong signal since getting cut off mid-way through can be frustrating even though you can restart. Also, if you're camping with others, maybe step away from the campsite when you call since you'll be entering your SSN and other personal info. The 7 AM suggestion is spot on - I've called at that time and gotten through immediately every time. Have a great trip and don't stress about this at all!
Alberto Souchard
I've been there and know how scary it feels when benefits run out. One thing that really saved me was reaching out to local food banks early - they often have connections to other resources beyond just food. The North Texas Food Bank network, for example, has case workers who can help connect you to rental assistance and utility programs you might not find online. Also, if you're struggling with the application processes for some of these programs (SNAP, TANF, etc.), many libraries offer free assistance with filling out government forms. The librarians often know about local resources too. Don't be afraid to ask - they've helped tons of people in similar situations. Hang in there. It's a tough spot but there are people and programs out there to help bridge the gap until you find work.
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Zane Hernandez
•This is such great advice about food banks having case workers! I never would have thought of that. And the library suggestion is really smart too - I've been struggling with some of the online applications because they're so confusing. Going to check out my local library this week. Thanks for the encouragement, it really helps to know other people have made it through this.
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Natalie Adams
I'm sorry you're going through this - the stress of benefits running out is just overwhelming. One thing that helped me was contacting United Way by dialing 211. They have a database of local resources and can often connect you with emergency assistance programs that aren't well-publicized online. Also, don't overlook faith-based organizations even if you're not religious - many churches, mosques, and synagogues have benevolence funds specifically for situations like yours. The Salvation Army also has emergency assistance programs for rent and utilities. Another option is to check if your city has a human services department separate from the county programs. Sometimes cities have their own emergency assistance funds with different eligibility requirements. Austin, Houston, and San Antonio all have city-specific programs that can complement the county resources. Keep applying for jobs but don't forget to take care of your mental health during this time too. This situation is temporary even though it feels endless right now.
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