PA UC system says I missed filing for week ending 5/12/25 but I definitely filed - how to backdate?

Unfortunately you can't backdate weekly claims yourself through the online portal. The system locks out the ability to file after the deadline (Sunday at 11:59pm for the previous week). Your only options are: 1. Keep trying to reach that intake interviewer 2. Call the UC service center directly at 1-888-313-7284 3. Visit a PA CareerLink office in person for help When this happened to me last year, I eventually got through on the phone after about 30+ attempts. The agent was able to help me file the missed week right there on the call. They'll ask why you missed filing (even though you didn't), just explain calmly that you believe you did file but the system didn't record it properly.

this happens alot with PA UC. system is garbage. i had same issue in march and had to wait 5 WEEKS to get someone on phone to fix it. good luck getting thru on that phone number lol

I know it's incredibly frustrating, but there's a specific process to handle this situation. First, you should document everything - take screenshots of your claim history showing the other weeks filed correctly, save that email from the interviewer, etc. For missing weeks, PA UC representatives need to manually process what's called a "backdated weekly certification." Only UC staff can do this - there's no self-service option for claimants. If your interviewer isn't responding, you have two options: 1. Call the UC Service Center at 1-888-313-7284 between 8am-4pm Monday-Friday (best to call right at 8am) 2. Email UCHelp@pa.gov with "Request for Backdated Weekly Certification" in the subject line Explain clearly that you did file but the system didn't record it. Include your full name, last 4 of SSN, the specific week ending date (5/12/25), and ask for them to help you process the backdated certification. The key is persistence - keep detailed records of all contact attempts in case there's any issue with your claim later.

have u tried using claimyr.com? i was in the exact same boat last month and couldnt get thru for like a week. my cousin told me about claimyr and they got me connected to a real uc person in like 20 min. they have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. saved me so much frustration

Is it possible you filed for the wrong week somehow? Sometimes I get confused with the "week ending" dates vs when I'm actually filing. Like maybe you thought you filed for 5/12 but accidentally filed for the previous or next week? Worth checking your confirmation emails if you still have them.

OMG the EXACT same thing happened to me in February!!!! The system showed I missed a week but I KNOW I filed it. I had to call like 50 times before I got through. The UC lady was actually really nice and filed the week for me right on the phone. She said there was a "system glitch" that affected some claims that week. Just keep calling!!!!! And maybe try different times of day. I finally got through on a Wednesday around 2:30pm when I had been trying mostly mornings before that. Don't give up!!!!!

Update: I tried the Claimyr service that someone mentioned and actually got through to a UC rep! They were able to check my account and confirmed there was NO record of me filing for that week. I swear I did file, but I guess there's no way to prove it now. The good news is the rep processed my backdated claim right on the call. She said I should see the payment in 2-3 business days. For anyone else with this issue, the rep told me that technically we have two weeks after the filing deadline to request a backdated claim with "good cause" (system errors count as good cause). After that it gets much harder to get it approved.

So glad you got it resolved! That two-week deadline for backdated claims is really important info that I didn't know about. I've been dealing with PA UC for months and they never mentioned that timeframe. For anyone else reading this - it sounds like documenting everything and being persistent with calling (or using services like Claimyr) is key. The system definitely has glitches but at least there are ways to get help if you stay on top of it. Thanks for updating us on how it worked out!

This whole thread is such a lifesaver! I'm dealing with a similar situation right now - the PA UC system shows I missed filing for week ending 5/26/25 but I'm 100% certain I filed it. Reading through everyone's experiences gives me hope that it can be resolved. I'm definitely going to try calling at different times like some of you suggested, and if that doesn't work I'll look into the Claimyr service. The two-week deadline information is crucial - I had no idea about that timeframe. It's so frustrating that this system has these kinds of glitches regularly, but at least we have this community to share solutions and support each other through these stressful situations. Thanks to everyone who shared their experiences and advice!