PA UC eligibility after being fired for not meeting sales quota - can employer block my claim?
Hey everyone, I'm in a tough spot and need some advice about PA unemployment. I was just told I'm getting fired tomorrow from my job as a travel healthcare recruiter because I didn't meet my sales quota (haven't gotten enough people under contract). I've only been with this company for about 3 months, and before that I had another short job after being laid off from my long-term position in January. Here's where it gets messy - my current boss is threatening that they'll deny my unemployment claim if I apply AND they're refusing to pay out my earned PTO time! They seem really confident they can block me from getting benefits because I'm being fired for performance reasons. I did receive unemployment benefits briefly after my January layoff (got approved and received one payment, plus had a waiting week) before I found the first new job. Should I apply for UC again despite my employer's threats? Does not meeting a sales quota actually disqualify me? And can they really withhold my earned PTO? Any advice would be really helpful - I'm pretty stressed about making rent next month.
21 comments

KhalilStar
Yes, absolutely apply for unemployment. Your employer CANNOT block you from applying and they don't make the final decision - PA UC does. Being fired for not meeting quotas is often NOT considered willful misconduct, especially if you were trying your best. This usually falls under "performance issues" which is generally not disqualification from benefits. As for the PTO, Pennsylvania law requires employers to follow their own written policies. If their handbook says earned PTO must be paid out, they legally have to do it. If their policy says they don't pay it out upon termination, then unfortunately they can withhold it.
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Connor Murphy
AuthorThank you! I didn't realize there was a difference between performance issues and misconduct. That makes me feel better about applying. I'm going to check my employee handbook tonight to see what it says about PTO. I really appreciate the help!
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Amelia Dietrich
apply anyway!!!! my sister got fired for "performance" from a sales job last yr and still got approved. your company is just trying 2 scare u. they always say that stuff but UC makes the actual decision not them!!!!
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Connor Murphy
AuthorThat's reassuring to hear about your sister! Did she have to do anything special during the application process? I'm worried they'll make up other reasons why I was fired.
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Kaiya Rivera
Not meeting a sales quota is NOT willful misconduct in most PA UC cases! I've been through this. The key is that willful misconduct requires you deliberately violated a policy or rule - not just that you weren't good enough at something despite trying. Apply immediately after you're let go. Be 100% honest on the application about why you were terminated. When they ask if you were fired for willful misconduct, say NO. Your employer will likely challenge, but then both sides get to present their case. Also, your prior benefit year may not be expired since you filed in January. So you might be reopening an existing claim rather than filing a new one. Check your benefit year on your original paperwork.
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Katherine Ziminski
this is so rite! i gt fired for not meeting my callcenter quota and got benifits. boss was FURIOUS but uc said its not misconduct if u tried ur best lol
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Connor Murphy
AuthorThank you for the detailed explanation! I was worried about the benefit year situation since it hasn't been a full year since January. Do I need to mention all the jobs I've had since then when I reopen my claim?
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Noah Irving
Just to add a bit more info - PA uses what's called the "base year" for calculating benefits, which is the first 4 of the last 5 completed calendar quarters before you apply. Since you've worked at multiple places this year, those wages can potentially be combined to determine your benefit amount. Also, if you're trying to reach someone at UC to discuss your specific situation (which I recommend), good luck getting through on the phone lines. I had to call over 75 times before connecting last month. Some people have had good results with this service called Claimyr that gets you through to a UC rep without the endless redialing. Their site is claimyr.com and you can see how it works at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - it actually worked for my cousin when she needed to sort out her complicated claim situation.
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Connor Murphy
AuthorThanks for the base year info! I remember how hard it was to get through on the phone back in January, so that Claimyr service sounds really helpful. I'll definitely check out that video since I'll probably need to talk to someone directly about my complicated work history.
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Vanessa Chang
im sorry but ur all giving BAD advice!!! if u get fired for not doing ur job thats 100% misconduct and u WONT get benefits. my brother tried and got DENIED. these companys know all the loopholes to block ur benefits. don't waste ur time applying!!!
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KhalilStar
This is incorrect information. There's a big difference between willful misconduct (deliberately breaking rules, excessive unexcused absences, failing a drug test, etc.) and performance issues (not meeting quotas despite trying). PA UC law is quite clear on this distinction. The employer has to prove the employee deliberately violated known policies - not just that they weren't good enough at their job.
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Vanessa Chang
whatever. u ppl can believe what u want but these companys have lawyers and HR that know how to fight these claims. they'll just say she wasnt trying hard enough. same thing with my brother.
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Madison King
Don't listen to the doom and gloom. I've adjudicated many UC claims (retired from the department) and can tell you that not meeting a sales quota is generally NOT considered willful misconduct as long as you were making a good faith effort to meet expectations. The burden of proof is on the employer to show that you intentionally disregarded their interests. Document everything about your termination. Ask for the reason in writing if possible. In your application, stick to facts and avoid emotional language. When you separate, request a copy of your personnel file immediately (you have a legal right to this in PA). Also, since you had multiple employers this year, your claim may be more complex. Your best bet is to speak directly with a UC representative who can look at your specific situation. Be persistent about getting through on the phone lines.
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Connor Murphy
AuthorThank you so much for the insider perspective! I'll definitely ask for the termination reason in writing tomorrow and request my personnel file. I've been keeping a work journal with all my sales activities and training completion to show I was really trying to meet the quota. Really appreciate the advice.
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Kaiya Rivera
By the way, regarding your PTO question - Pennsylvania doesn't actually have any laws requiring PTO payout. It all depends on your company's written policy. Check your employee handbook or employment contract. If it says earned PTO will be paid out, then they legally have to honor that. If there's no written policy or it specifically says they don't pay it out upon termination, you might be out of luck on that part.
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Connor Murphy
AuthorI found my handbook and you're right - it does specifically say PTO is only paid out for "voluntary separations with proper notice" and not for terminations. That really stinks since I earned that time! But at least now I know not to fight that battle.
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Amelia Dietrich
btw i think ur benefit amount mite be different this time cuz they look at how much u earned in the base period. since u worked more since january that might actually help ur weekly benefit amount be higher! my sisters went up when she had to refile.
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Connor Murphy
AuthorThat's actually a good point I hadn't considered. Since I was making more at these recent jobs than my previous position, maybe my benefit amount would be higher. That would be really helpful right now.
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Madison King
One more tip: Since your claim history is a bit complex (partial benefit year from January, multiple employers since then), I strongly recommend applying online first, then immediately trying to speak with a representative by phone. The online system isn't great at handling complicated situations like yours, and you don't want delays because the system got confused. A live rep can review everything and make notes on your file to help prevent issues. Make sure you have all employment dates, contact information, and separation reasons for each job ready when you apply. Good luck!
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Connor Murphy
AuthorWill do! I'll gather all my employment info tonight so I'm ready to apply right after they let me go tomorrow. Then I'll try to get through to a representative to explain the situation. Thank you again for all the helpful advice - feeling much more prepared now.
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QuantumQuasar
Hey Connor, I went through something really similar last year - got fired from a sales job for not hitting targets and was terrified my employer would block my claim. They made all the same threats yours is making! But here's the thing - I got approved anyway because PA UC looks at whether you were willfully doing something wrong, not just whether you were good enough at the job. The key is being completely honest on your application. Don't say you quit or anything like that - just state you were terminated for not meeting sales quotas despite your efforts. Keep any documentation showing you were trying (emails about your progress, training records, etc.). Your employer will probably contest it, but that's normal and doesn't mean you'll lose. You'll get a chance to tell your side of the story. The fact that you've only been there 3 months actually might work in your favor - shows you didn't have much time to learn the role. Definitely apply as soon as you're terminated. Don't let their intimidation tactics scare you out of benefits you may be entitled to!
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