Can I delete or fix a PA UC weekly claim with incorrect work hours?
So I messed up my last weekly certification for PA unemployment and I'm freaking out. I reported that I worked more hours than I actually did (system says I 'claimed too much'). The truth is I only worked 10 hours out of my normal 40-hour schedule last week, but I think I entered something wrong. Now it's preventing me from filing this week's claim! Is there any way to delete or correct an already submitted weekly claim? I've been trying to call the UC service center non-stop but it's always busy or disconnects me. Has anyone successfully fixed a mistake like this? Will they make me pay back money I didn't even receive?
18 comments
Emma Johnson
u cant delete a weekly claim once its submitted. gotta call them to get it fixed. its frustrating but theres no other way
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Leila Haddad
•Ugh that's what I was afraid of. I've called like 50 times today and can't get through. Will they penalize me for this mistake?
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Ravi Patel
Unfortunately, there's no way to delete or edit a claim once it's been submitted in the PA UC system. You'll need to speak with a representative to explain the situation and have them correct it. They can adjust your reported hours, but only if you contact them directly. The system doesn't allow for self-correction of submitted certifications to prevent fraud. Since you reported MORE hours than you actually worked, they'll likely be understanding since you weren't trying to get extra benefits.
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Leila Haddad
•Thank you for explaining! Do you know if this will affect my benefit payments moving forward? I really need this week's payment and I'm worried this mistake will hold everything up.
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Astrid Bergström
I did almost the EXACT same thing last year!!! Reported 22 hours when I only worked 12. I was so mad at myself. Took me FOREVER to get through to someone. When I finally did they fixed it pretty quick but I had to wait almost 3 weeks for that payment to come through. The system is such a mess.
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Leila Haddad
•3 weeks?? I can't wait that long! Did they at least let you file for your next week while waiting for the correction?
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Astrid Bergström
Yeah they let me keep filing weekly while they fixed the one with the mistake. Just make sure you report everything correctly going forward! And keep trying to call - early morning right when they open worked for me.
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PixelPrincess
Have you tried using Claimyr? It helped me get through to a PA UC agent when I had a similar issue with incorrectly reported hours. You can check out how it works at claimyr.com or watch their demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. It basically keeps dialing for you until it gets through, then calls you back when it connects with an agent. I was skeptical at first but it worked for me when I couldn't get through for days. The agent was able to fix my certification error in about 5 minutes once I explained what happened.
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Leila Haddad
•I've never heard of this before but I'm desperate at this point. Has anyone else used this service successfully? I just need to talk to an actual person!
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Omar Farouk
ive heard of it. friend used it. said it worked but thts all i know
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Chloe Martin
To directly answer your questions: 1. You cannot delete a weekly claim once submitted 2. You must speak with a UC representative to correct reporting errors 3. Yes, reporting too many hours can block your next claim if the system thinks you earned above your partial benefit threshold 4. This type of honest mistake won't result in penalties as long as you report it promptly 5. Continue attempting to file your current week's claim - the system may allow you to proceed while the correction is pending For mistakes like this, document everything: when you call, who you speak with, and get a ticket/reference number for the correction request. Keep all pay stubs showing your actual hours worked as you may need to provide verification.
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Leila Haddad
•Thank you so much for the detailed info! This is really helpful. I'll keep trying to get through and make sure I have my pay stubs ready.
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Diego Fernández
This happened to my husband last winter and it was SUCH a nightmare!!! He put in 28 hours instead of 18 by accident and it locked up his whole claim. We tried calling for TWO WEEKS. Every single day. I think the PA UC system is deliberately designed to make us give up. They don't have enough staff and they don't care that people are suffering. We ended up getting behind on our mortgage because of their incompetence.
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Chloe Martin
•While the system is certainly frustrating, they do eventually resolve these issues. For fastest service, try calling at 7:55am (5 minutes before they open), as the queue starts forming then but many people don't realize it.
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Leila Haddad
Update: I FINALLY got through to someone! For anyone with a similar problem - I called right at 7:55am like someone suggested here and only had to wait about 30 minutes. The rep was actually super nice and understanding. She said these mistakes happen all the time. They're correcting my hours from last week and releasing my payment. She also unlocked my account so I could file this week's claim immediately while I was on the phone. Such a relief! Thanks everyone for your help!
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Emma Johnson
•thats awesome! glad it worked out for u!
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Ravi Patel
Great news! Just a tip for the future - always double-check your hours and earnings before submitting weekly claims. Taking an extra 30 seconds to review can save weeks of headaches. Also, keep a personal log of all your work hours separately from your employer's records. This makes it easier to accurately report and can help if there are ever disputes about your work history.
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Leila Haddad
•Definitely learned my lesson about double-checking! I'm going to start keeping track in a notebook just to be safe. Thanks again for all your help!
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