PA UC application mistake - need phone number that works to fix wages and weeks report

Welcome to the wonderful world of PA UC phone systems 😑 I spent 2 weeks trying to call before I found Claimyr (claimyr.com). It's a service that basically calls UC for you and gets you in the queue, then calls you back when an agent is ready. Saved me so much frustration after calling 100+ times myself. They have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - totally worth checking out.

The reglar phone # is USELESS!!! i tried calling 200+ times last month and NEVER got thru. your better off going to a careerlink office in person if u can. they sometimes have UC reps there or can help u find one. Dont waste ur time with emails either they take FOREVER to answer!!!!

You have a few options here. First, don't panic about the wages and weeks error - this happens a lot. Remember that PA UC verifies your wages with employer records, so if there's a discrepancy, they'll usually catch it during their review process anyway. That said, it's still good to correct it now if possible. Here are your options: 1. Keep calling the regular UC number (888-313-7284) early in the morning (7:45am) when they first open 2. Send a message through your UC portal using the "Contact Us" option and specifically mention the error 3. If your claim gets monetary determination paperwork with the wrong amounts, you can formally appeal that within 15 days What specifically did you get wrong on your application? Just wages, or something else?

i had same problem last week!! its so crazy they dont let u fix wages online, right?? i finaly got through by calling at EXACTLY 8:00am and pressing options 1-1-3 when it asks for menu choices

Anyone else think its ridiculos how in 2025 we still cant edit our own claim information online?? Like seriously PA needs to upgrade their systems...

Claims Examiner here - I can provide some clarity on this issue. The reason you can't edit wage information after submission is to prevent fraud, but it does create legitimate hassles like what you're experiencing. The best approach is to call 888-313-7284 and use menu options 1-2-1 to reach a claims examiner. Be prepared with your correct quarterly wage information when you call. If your application was just submitted yesterday, a claims examiner can still make adjustments before the monetary determination is calculated. If you can't get through by phone before you receive your monetary determination letter, don't worry - you'll have 15 days to file an appeal of that determination and provide your correct wage information at that time. Make sure to have paystubs or other documentation to support your corrected wages. One more tip: The UC phone lines are least busy on Thursdays and Fridays in the afternoons. Most people call Monday mornings.

Just an update on my earlier suggestion - I used Claimyr specifically to fix wage information on my claim back in January. Once I got through to the agent, they were able to correct my information in about 10 minutes. The sooner you can get this fixed, the better, since it affects your benefit calculation.

@randomuser1289 You just enter your phone number so they can call you back when they get a UC agent on the line. The service doesn't see any of your claim information. It worked on my first try but took about 90 minutes before I got the callback.

Regarding your question about appeals - the process isn't too complicated. If you need to appeal a monetary determination, you'll receive instructions with the determination letter. It basically involves filling out a form explaining why the determination is incorrect and providing documentation to support your claim. The important part is meeting the 15-day deadline. But if you're able to speak with a claims examiner now before the determination is issued, that's much easier. Good luck tomorrow with your call!

UPDATE: Finally got through to UC this morning! Called at 7:58am and used the 1-2-1 options as suggested. Only had to wait about 20 minutes on hold. The agent was super helpful and updated my wage information right away. She said it shouldn't delay my claim processing at all since they were still working on the initial review. Thanks everyone for the advice!