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I went through something very similar about 6 months ago and completely understand the panic! I got that same type of "audit findings" letter and spent weeks convinced I was going to owe thousands. Turns out it was just them verifying that I had actually lost work due to COVID (which I had - my part-time restaurant job disappeared overnight in March 2020). The biggest thing that helped me was realizing that if PA UC thinks you have a legitimate overpayment, they will be CRYSTAL clear about it. The letter will literally say "NOTICE OF OVERPAYMENT DETERMINATION" at the top and include the exact dollar amount, which weeks it covers, and your repayment options. What you're describing sounds like the preliminary audit letter that lots of us got. One tip: if you're really worried, try calling the PUA hotline directly (not the regular UC line) since PUA cases are handled a bit differently. The wait times are still brutal, but at least you'll get someone who specializes in pandemic-era claims. Hang in there - most of these audits end up being nothing!

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Thank you for sharing your experience! It's so reassuring to hear from someone who went through the exact same thing. I keep re-reading my letter and you're right - it doesn't say "overpayment determination" anywhere, just mentions the audit and potential follow-up contact. I didn't even know there was a separate PUA hotline! Do you happen to remember what number you called? The regular UC line has been impossible to get through to.

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I just went through this exact same situation about 3 months ago and can totally relate to the anxiety! Got one of those vague audit letters and immediately assumed the worst. After reading through all these responses, I wish I had found this thread back then - would have saved me weeks of sleepless nights! What really helped me was keeping a simple log of everything - dates of letters received, what they said, any portal changes, etc. That way I could track if anything actually changed over time. In my case, I never got any follow-up after the initial audit letter, and my portal never showed any overpayment balance. The waiting is definitely the hardest part, but based on everyone's experiences here, it sounds like you're probably in the clear. These mass audits seem to be more about them checking their own records than finding actual problems with individual claims. Just stay on top of checking your mail and portal regularly like others suggested!

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That's such a smart idea about keeping a log! I wish I had thought of that from the beginning - I've been so scattered trying to remember what the letter said exactly. I'm definitely going to start tracking everything now. It's really comforting to know that so many people have gone through this same process and ended up fine. Thanks for sharing your experience, it helps a lot!

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I'm really sorry you're dealing with this stress! As someone who works in payroll for a PA company, I see timesheet corrections all the time and honest mistakes like yours happen more often than you'd think. What your employer is calling "theft of time" is really just a clerical error, and that distinction matters hugely for UC purposes. The fact that you voluntarily submitted a correction form actually works strongly in your favor - someone with fraudulent intent wouldn't draw attention to their own timesheet discrepancy. Your 3-year clean record is going to be your biggest asset here. I'd recommend gathering: 1) All your performance reviews showing good attendance/conduct, 2) Any previous timesheet corrections you've made (especially if any reduced your hours), 3) Statements from coworkers who saw you working during that disputed time. PA UC looks at whether you had intent to defraud the company, not just whether you technically violated a policy. From what I see in payroll disputes, cases like yours where there's clear evidence it was accidental usually get approved, even if there's an initial denial. Don't let their scary "theft" language intimidate you - you were working, you made an honest mistake, and you have a solid work history to back that up.

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This is such valuable insight from someone who actually works in payroll! It's really reassuring to hear that honest mistakes like mine happen frequently and that you've seen similar cases get approved. The way you explain the difference between a "clerical error" versus actual "theft of time" makes so much sense - it's all about intent, not just a technical policy violation. I'm definitely going to follow your advice about gathering all that documentation. The point about looking for previous corrections where I might have reduced my hours is something I keep hearing from successful cases, so I'm going to dig through my old records this week. It's also comforting to know that from your professional experience, cases like mine usually work out even if there's an initial denial. Thank you for taking the time to share your payroll perspective - it's exactly the kind of expert insight I needed to hear right now!

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I went through almost the exact same thing in Bucks County about 9 months ago! Got fired for "time theft" when I accidentally wrote 2:00 PM instead of 2:30 PM on a lunch break correction form. The company made it sound like I was committing grand larceny, but it was literally just a brain fog moment after working a 10-hour shift. Like you, I had years of clean work history (4 years, no write-ups). Here's what happened with my UC claim: Initially DENIED because the employer made it sound so dramatic in their response. But I appealed and WON because I could prove it was genuinely accidental. What saved me was showing that I had actually made timesheet corrections in the PAST that reduced my hours when I made mistakes - this proved I wasn't trying to scam extra pay. The hearing referee specifically asked my employer: "If this person was trying to steal time, why would they voluntarily submit a correction form that draws attention to their timesheet?" They had no good answer. Your case sounds even stronger than mine because you were actually working during that disputed time and have witnesses! Get those coworker statements ASAP. PA UC really does look at fraudulent INTENT, not just policy violations. Don't let their scary "theft" language psych you out - you've got solid evidence this was just human error.

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Thank you so much for sharing your experience! It's incredibly encouraging to hear from someone who went through almost the exact same situation and won on appeal. The part about brain fog after a long shift really resonates with me - I had been working overtime that week and was definitely mentally exhausted when I filled out that correction form. Your point about showing previous corrections that reduced your hours is something I keep hearing from successful cases, and I'm definitely going to search through my old records for examples like that. The question the referee asked your employer is brilliant - it really highlights how illogical it would be for someone with fraudulent intent to voluntarily draw attention to their own timesheet. I'm feeling much more confident about getting those coworker statements now. Even though the initial denial was scary, your successful appeal gives me hope that the truth will come out in the end. Thank you for the encouragement - hearing these real success stories is exactly what I needed right now!

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I'm in a similar situation and just wanted to share what I learned from my experience. I hit my 26-week limit last month and was also confused about the remaining balance. What helped me was actually going to my local CareerLink office in person rather than trying to call. The staff there were much more helpful and walked me through exactly what happens after benefits end. They also signed me up for some job training programs that I didn't even know existed. For immediate help with expenses, definitely apply for SNAP like others mentioned. I also found out about emergency assistance through my county's social services office - they helped with a utility bill when I was really struggling. Every little bit helps when you're transitioning off UC. The job market is tough right now but don't give up! I ended up finding something through a temp agency that turned into a permanent position. It's not exactly what I was doing before, but it's keeping me afloat while I figure out my next move. Hang in there - you're not alone in this!

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Thanks for sharing your experience! Going to CareerLink in person is such a good tip - I never thought about that. I've been so focused on trying to get through on the phone that I forgot they have actual offices where you can talk to real people. The temp agency route is something I should definitely look into. I've been so tunnel-visioned on finding something permanent in my exact field that I might be missing opportunities that could at least bridge the gap financially. Did the job training programs cost anything? And how long did they take? I'm worried about committing to something that might take months when I need income now, but if it's shorter term it could be worth it.

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I just wanted to jump in with some encouragement - I was in your exact shoes about 8 months ago and I know how scary it feels when you're approaching that 26-week cliff. The stress is real! A few things that helped me through that transition: 1. Don't wait until your last week to start applying for other assistance programs. I wish I had applied for SNAP and looked into emergency rental assistance sooner rather than waiting until I was completely panicked. 2. Check if your local library has career services - mine offered free resume reviews and even had computers set up specifically for job searching. Some also have partnerships with employment agencies. 3. Consider gig work as a bridge - I did DoorDash and Instacart for a few weeks which wasn't great money but it kept some cash flowing while I job hunted. Just make sure to report any earnings if you're still claiming UC. The whole "leftover balance" thing drove me crazy too, but everyone here is right - that money was never really guaranteed to you, it was just the maximum possible benefit. Still frustrating though! You'll get through this. The fact that you're asking questions and planning ahead shows you're being smart about it. Good luck with your job search!

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This is really helpful advice, thank you! I never thought about checking the library for career services - that's such a smart resource that I bet a lot of people overlook. The gig work suggestion is interesting too. I've been hesitant about those apps because I wasn't sure how it would affect my UC claim, but if I'm going to be cut off anyway after this week, it might be a good way to keep some money coming in while I search for something more stable. Did you find that doing gig work made it harder to focus on your "real" job search, or was it manageable to balance both? I'm worried about getting stuck in survival mode and losing momentum on finding something in my career field. Also really appreciate the reminder about applying for assistance programs early. I think I've been in denial about how close I am to the end and haven't wanted to face applying for things like SNAP, but you're right that waiting until I'm completely desperate isn't helping anyone.

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This is such a frustrating but unfortunately common issue! I went through the exact same thing about 6 months ago - had over $900 showing online but couldn't use the card anywhere. After reading through all these helpful comments, I can confirm that calling Money Network directly at 1-888-233-5916 is definitely the way to go instead of trying to deal with PA UC. In my case, it turned out to be a "dormancy hold" because I hadn't used the card for retail purchases in over 4 months (only ATM withdrawals). What's really annoying is that their system treats ATM and retail transactions completely differently for security purposes, but they never explain this anywhere in their materials. One additional tip I'd share: if you do get it resolved, ask them to set up text alerts for your account. That way you'll get notifications if any holds or restrictions get placed on your card in the future. It's saved me from discovering problems when I'm trying to buy groceries! Really glad to see this community helping each other navigate these unnecessarily complicated systems. The fact that we all have to become experts on Money Network's hidden policies just to access our benefits is ridiculous, but at least we can help each other out!

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The text alerts tip is brilliant! I had no idea that was even an option. Just called and got them set up - should save me from future surprises. It's wild that we have to learn about all these features through trial and error instead of them just explaining how their system actually works upfront. Really appreciate you sharing that tip about dormancy holds too - I would have never guessed that ATM vs retail transactions are treated so differently. This whole thread has been like a crash course in Money Network 101!

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This thread is incredibly valuable! I've been having intermittent issues with my Money Network card for weeks and couldn't figure out what was causing it. Sometimes it works perfectly, other times it gets declined for no apparent reason. Based on all these experiences, it sounds like there are so many different types of holds and restrictions that can randomly get triggered. I'm definitely going to call Money Network directly next time instead of wasting hours with the PA UC system. The tips about asking specifically about security holds, PIN locks, merchant restrictions, and geographic limitations are going to save me so much time and frustration. One question - has anyone had issues with the card working at some stores but not others, even on the same day? I'm wondering if certain retailers trigger different security checks or if it's related to those merchant category codes people mentioned. Would love to understand if there's a pattern to avoid getting stuck in checkout lines with a declined card! Thanks to everyone who shared their experiences and solutions. This is exactly the kind of real-world information that you can't get from any official documentation!

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I've actually experienced that exact same thing with some stores working and others not! In my case, it seemed like gas stations and some smaller retailers were more likely to decline the card, while big box stores like Walmart or Target usually worked fine. When I called Money Network about it, they explained that different merchants use different payment processing systems and some are more strict about verifying debit cards from benefit programs. They said grocery stores and pharmacies are usually "whitelisted" to work better with benefit cards, but things like gas pumps or restaurants can be trickier. The rep suggested trying to run it as "credit" instead of "debit" at places where it gets declined - apparently that sometimes bypasses certain merchant restrictions. Hope that helps!

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I'm currently going through something very similar - my retail job is relocating about 100 miles away and I've been researching PA UC rules like crazy. From everything I've read and the experiences people have shared here, you should be in good shape as long as you document everything properly. One thing I'd add that I haven't seen mentioned yet - if you have any medical conditions that would make a 4-hour daily commute particularly difficult (back problems, anxiety, etc.), that could be additional documentation to support your case. Even something like needing to pick up prescriptions regularly or having medical appointments that would conflict with the extended commute times could strengthen your position. Also, I've been tracking gas prices and calculating that a 4-hour daily commute (assuming about 120 miles round trip) would cost roughly $400-500 per month just in fuel, not counting the wear and tear on your vehicle. That's a significant portion of most people's take-home pay and definitely constitutes undue financial hardship. The consensus here seems to be that PA UC generally recognizes commutes over 45-60 minutes as unreasonable, and yours is literally 3-4 times that threshold. Stay strong and document everything - you've got this!

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Thanks for bringing up the medical aspect - that's something I hadn't considered! I actually do have some back issues that flare up with long drives, so that could definitely be relevant documentation. Your calculation of $400-500 monthly just for gas is spot on with what I've been figuring too. When you add in the wear and tear, it's easily going to cost me more than my car payment just to get to work! It's crazy that companies think this is reasonable. Good luck with your own situation - sounds like we're both dealing with employers who think 100+ mile relocations are no big deal. At least from everything everyone's shared here, it sounds like PA UC does recognize how unreasonable these distances are.

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Reading through everyone's experiences here is giving me hope! I'm in a similar boat - my manufacturing job is relocating from Pittsburgh to Cleveland (about 2.5 hours away) and I've been panicking about whether I'll qualify for UC benefits if I refuse. What I'm taking away from all the advice here is: 1. Document EVERYTHING - closure notice, relocation offer, my reasons for declining 2. File as "lack of work" not "quit" 3. Calculate the actual financial burden of commuting 4. Be very specific about family hardships (my elderly parents live nearby and I help care for them) 5. Get something in writing from HR about the situation The success stories from people like ApolloJackson and Amina give me confidence that PA UC does recognize when these relocations are genuinely unreasonable. A 2+ hour commute would basically mean leaving my house at 5 AM and not getting home until 8 PM - that's no way to live! Omar, it sounds like you have an even stronger case than some of us since you have kids in school and a spouse with a good job locally. Start gathering that documentation now and don't let the system intimidate you. From what everyone's shared, you should be approved as long as you explain the situation properly. Thanks to everyone who shared their experiences - this thread has been incredibly helpful for all of us dealing with these impossible relocation demands!

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