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Yes!! Finally got through this morning. The rep confirmed the SECOND email (approval) was correct! She said their system sometimes sends out the disqualification notice automatically during processing before the final determination is made. So relieved. My weekly claim was processed and payment should arrive in 2-3 business days. Thanks everyone for the help!
Glad you got it sorted out! This is exactly why I always tell people to wait for that second email or call to confirm. The PA UC system has been having these glitches for months now. For anyone else dealing with this - if you get conflicting emails on the same day, 99% of the time the later one is accurate. The system sends out automated disqualification notices during processing that get overridden once verification completes. Still stressful as hell when you're waiting for benefits though!
This is such valuable information! I wish PA UC would fix this system issue since it causes so much unnecessary panic. I'm dealing with a similar situation right now - got a disqualification email yesterday and I'm hoping for that second approval email. How long did it typically take between the two emails when you've seen this happen?
I've been gathering my evidence and I'm going to call the referee office first thing tomorrow to confirm where to send everything. I really appreciate all the advice from everyone! Quick follow-up question - should I dress professionally for a phone hearing? Obviously they can't see me, but I wonder if it helps me feel more prepared?
Hey @Landon Flounder, I just went through this exact same situation about 6 weeks ago! A few things that really helped me: 1. **Double-check that referee address** - I had the same issue with a smudged notice. When I called, they confirmed the correct address and also told me I could email my documents as a PDF attachment as backup (they gave me a specific email for the referee handling my case). 2. **For your separation case** - since your employer is claiming you quit but you say the position was eliminated, definitely submit those email chains! Also include any documentation about layoffs, restructuring, or position eliminations that happened around the same time. I had a similar dispute and the emails were what won my case. 3. **Phone hearing logistics** - They called me exactly at the start time listed on my notice. Make sure your phone is fully charged and you're somewhere quiet. The whole thing took about 40 minutes for me. 4. **Don't panic about dressing up** - it's just audio, but I did find that sitting at a desk with my documents organized in front of me helped me stay focused and sound more professional. You've got this! The fact that you have email evidence puts you in a good position. Just stick to the facts and don't let them rattle you if your employer tries to spin the story.
I was actually able to get through to UC yesterday! I used that call service someone mentioned and got connected pretty quickly. The agent was super helpful and put detailed notes in my file explaining the situation. She said it was good I submitted the form with
That's great news that you got through and got it sorted out! For anyone else dealing with this - documentation is absolutely key. Always keep screenshots of any communications with your employer about your employment status. PA UC really does try to catch people on technicalities with these forms, but if you have proof that the employer initiated the separation (like Caleb's text message), you should be fine. The system is definitely frustrating but it sounds like you handled it the right way by being persistent and getting an agent to document everything properly.
This is such a relief to read! I'm actually going through something similar right now where my employer is claiming I "abandoned my job" after I took FMLA for a family emergency, but they never told me I still had a position when I was ready to return. Reading through this thread has been so helpful - I had no idea about the documentation piece or that employers sometimes misrepresent the separation to avoid higher UC rates. Going to make sure I gather all my texts and emails before I respond to their investigation form. Thanks everyone for sharing your experiences!
Thanks everyone for all the helpful advice! I feel much better about the situation now. I'll definitely keep filing my weekly claims and report my earnings for the summer program weeks. It's such a relief knowing I won't have to go through the hassle of reopening my claim for those last few weeks of summer before school starts again. This community is amazing!
Just wanted to add my experience as another bus driver in PA! I've been doing this seasonal UC thing for 3 years now and the key is definitely consistency - keep filing every single week even when you're working. One thing I learned the hard way is to save screenshots of your weekly filings when you report earnings, especially during those summer work weeks. I had a weird glitch once where the system didn't save my wage report properly and it looked like I didn't report income, which triggered an overpayment investigation. Having those screenshots saved me months of headaches! Also pro tip: if your summer program pays you in one lump sum at the end, you'll need to divide it by the number of weeks worked when reporting. Good luck with everything!
Keisha Jackson
also make sure ur continously looking for work after u quit cuz u still need to fulfill work search requirements even with a medical situation!!! u need to look for jobs that dont aggravate ur condition
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Mary Bates
I went through something very similar when I was working in manufacturing. Got injured lifting heavy parts, did light duty for months, then they wanted me back on the same line. Here's what I wish I had done differently - document EVERYTHING from day one. Take photos of your medical paperwork, save all emails, and if your supervisor is only talking to you verbally about returning to that position, follow up with an email like "As we discussed today, you're requiring me to return to [specific job duties] despite my medical restrictions." That creates a paper trail. Also, don't let them pressure you into a quick decision tomorrow - you have the right to request reasonable time to consult with your doctor and explore accommodations. If they fire you for not immediately agreeing to work that could reinjure you, that's actually better for your UC case than quitting. Stay strong and protect your health first!
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