Pennsylvania Unemployment

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I'm dealing with something similar right now - been pending for 3 weeks because my former employer isn't responding to UC's calls either. It's so stressful when you're counting on that money to pay bills! From what I've read in this thread, it sounds like most people eventually get approved when the employer doesn't respond, but the waiting is brutal. I'm going to try some of the suggestions here like calling early morning and asking for a status escalation. Hang in there - sounds like you're doing everything right by filing weekly and staying on top of it!

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@NebulaNinja I'm so glad I'm not the only one going through this right now! It really is brutal waiting when bills are piling up. The early morning calling tip seems to be mentioned by several people here, so I'm definitely going to try that tomorrow. Have you tried keeping a log of your calls like Connor suggested? I'm thinking that might help show a pattern of trying to resolve this when we do get through to someone. Good luck with your claim - hopefully we both get some good news soon!

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I'm in almost the exact same boat - my claim has been pending for 3 weeks now and my former employer isn't returning any calls from UC either. Reading through all these responses gives me some hope that it will eventually get resolved! I'm definitely going to try calling at 7:55am tomorrow morning and ask specifically for a "status escalation due to non-responsive employer" like some people mentioned. It's so frustrating that we have to stress about paying rent while waiting for employers who won't even pick up the phone. At least it sounds like most people do get approved eventually when the employer doesn't respond - just wish it didn't take so long! Thanks everyone for sharing your experiences, it really helps to know we're not alone in this.

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@Tony Brooks I m'glad this thread is helping you too! It s'definitely reassuring to see that most people eventually get their claims approved when employers don t'respond. The waiting is the hardest part, especially when you re'worried about basic expenses. I m'going to try that early morning calling strategy as well - seems like multiple people have had success with it. Let s'both try calling at 7:55am and see if we can get through to someone who can help escalate our cases. Keep me posted on how it goes for you! We ve'got this - just need to stay persistent.

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This is absolutely infuriating! Your employer submitting "new evidence" claiming misconduct AFTER you already won your appeal reeks of retaliation. The fact that you have text messages from your manager confirming it was a layoff is going to be crucial - that's exactly the kind of documentation that wins these cases. When you file your appeal, make sure to emphasize the suspicious timing. If your employer had legitimate misconduct evidence, why didn't they present it during the original hearing? The Board of Review needs to see that this is clearly an attempt to reverse a decision they didn't like. Also, try to gather any additional evidence about the restaurant's business conditions at the time - old schedules showing reduced hours, any documentation of other layoffs, social media posts about being slow, anything that supports the legitimate business reason for the layoff. You're doing everything right by getting legal aid involved and acting quickly on the appeal. Don't let this employer intimidate you with their false claims. The system may be broken in many ways, but when you have solid documentation like those texts, justice usually prevails. Keep us updated on how the Board of Review hearing goes!

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Absolutely agree with everything you've said! The timing of this "new evidence" is so obviously suspicious - it's like your employer is saying "we lost fair and square, but wait, we suddenly remember you did something wrong!" That's not how evidence works. The Board of Review should definitely question why this misconduct claim wasn't brought up during the original hearing when both sides were supposed to present their full case. Your text messages are going to be powerful evidence, but I'd also suggest keeping a timeline of all the communications and decisions in this case. Document when the original determination was made, when you appealed, when the referee ruled in your favor, and exactly when your employer submitted this mysterious "new evidence." That timeline alone will show the Board of Review how fishy this whole situation is. You're fighting the good fight here!

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I'm really glad you were able to get through to UC and figure out what's actually happening! Your employer claiming misconduct AFTER you already won your appeal is completely outrageous - that timing alone makes their claim look like pure retaliation. Those text messages from your manager are going to be your strongest evidence. When you submit your appeal, I'd suggest also including: - A timeline showing when your employer first submitted this "misconduct" claim vs. when your original hearing took place - Any other documentation from that time period (schedules, pay stubs, etc.) that shows you were a regular employee in good standing - Information about the restaurant's business conditions and any other layoffs that happened around the same time The fact that they waited until after losing to suddenly "remember" misconduct evidence is going to be a huge red flag for the Board of Review. No legitimate employer sits on misconduct evidence during an appeal hearing and then springs it afterward. You're handling this exactly right by getting legal aid involved and acting quickly on the deadline. This kind of employer behavior is exactly why the appeals process exists - to protect workers from false claims and retaliation. Keep fighting this, you have a strong case!

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That's awesome that your payment came through! For anyone else reading this thread who might be in a similar situation, I just wanted to add that if you're ever concerned about whether your direct deposit info is correct in the system, you can actually verify it by logging into your PA UC dashboard and checking under "Payment Information" or "Direct Deposit Details." It will show the last 4 digits of your account and routing number. Also, keep in mind that federal holidays can add an extra day to the processing time, so if there's a holiday between your payment date and when you expect to receive it, factor that in. Glad everything worked out for you!

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This is really helpful info about checking the payment details in the dashboard! I'm new to this whole unemployment process and didn't even know you could verify your direct deposit info that way. Good tip about federal holidays too - I wouldn't have thought about that affecting the timing. It's reassuring to see success stories like this thread since the whole process can feel pretty overwhelming when you're dealing with overdue bills and waiting for that first payment to come through.

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Just wanted to chime in as someone who's been through this process multiple times - once you see those transaction numbers, you're basically in the home stretch! The 2-3 business day timeline everyone mentioned is pretty accurate in my experience. One thing I learned the hard way is to screenshot your payment details page when the transaction numbers first appear, just in case there are any issues later and you need to reference them when calling customer service. Also, if you have mobile banking, you might get a notification as soon as the deposit hits even if it's outside normal banking hours. Fingers crossed your money comes through soon and you can get caught up on rent!

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Great advice about screenshotting the payment details! I wish I had known that tip earlier. I'm actually still pretty new to navigating the whole PA UC system and it's reassuring to hear from people who've been through this multiple times. The mobile banking notification tip is really smart too - I have alerts set up so hopefully I'll know right away when it hits. Thanks for sharing your experience, it really helps calm the nerves when you're waiting for that first payment!

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Drake

UPDATE: Thanks everyone for your help! I finally used Claimyr this morning and got through to an agent in about 30 minutes. Turns out there WAS an issue with my claim that wasn't showing on my dashboard. They had sent a request to my former employer for separation information, but it was sent to an outdated address. The agent verified my information over the phone and manually updated the status. She said I should receive all my back payments within 5-7 business days, and my Money Network card should arrive shortly after that. Such a relief to finally know what was happening! I'll update again when the money actually arrives.

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That's great news! This is exactly why actually speaking to a representative is so important - there are often issues that aren't visible in the online portal. Glad you were able to get it resolved and hope your payments arrive quickly.

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Congratulations on getting this resolved! This is such a perfect example of why people shouldn't give up even when the system seems broken. Your story will definitely help others in similar situations - the fact that employer separation info was sent to the wrong address and wasn't visible in your portal shows how many hidden issues can cause delays. Really glad you found this community and got the help you needed. Looking forward to hearing when your payments actually hit your account!

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This gives me so much hope! I'm in week 5 of waiting with no payments and was starting to panic. Your experience shows that even when everything looks "normal" in the portal, there can still be hidden issues blocking payments. I'm definitely going to try Claimyr tomorrow morning - seems like it's the only reliable way to actually reach someone who can see what's really going on behind the scenes. Thanks for sharing your update and hopefully inspiring others not to give up!

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I'm glad you got your appeal filed! One more recommendation - check your PA UC portal daily while waiting for your appeal hearing to be scheduled. They often post updates there before you receive anything in the mail, and sometimes they request additional information with tight deadlines. Also, while you're waiting, continue your job search activities and document everything. PA requires you to complete and record work search activities weekly (applying to jobs, attending job fairs, etc.). If they decide in your favor, they'll check that you've been meeting these requirements before releasing payment.

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Thank you! I just checked my portal and there's nothing new yet, but I'll keep monitoring it daily. I've been keeping track of my job applications in a spreadsheet, so I think I'm good on the work search requirement side. It's just the waiting that's killing me!

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I went through almost the exact same situation last year! My employer also claimed I quit when I was actually terminated after medical leave. Here's what helped me win my appeal: 1. Organize everything chronologically - I made a folder with all documents in date order 2. Practice explaining your situation clearly and concisely - you'll need to tell your story during the hearing 3. Don't let your employer's lies rattle you during the hearing - stick to facts and your documentation 4. The hearing officer will ask both you and your employer questions, so be prepared to respond to whatever claims they make My appeal took about 6 weeks total and I did win with back pay for all the weeks I filed. The key was having that termination email - it sounds like you have solid documentation too. Stay strong and don't give up! The system is frustrating but appeals do work when you have proof like you do. Also, definitely keep filing your weekly claims like others mentioned. I almost made the mistake of stopping during my appeal and would have lost weeks of benefits.

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This gives me so much hope! Thank you for sharing your experience. 6 weeks feels manageable compared to some of the horror stories I've been reading online. I'm definitely going to practice explaining my situation clearly - that's great advice. Did your employer show up to the hearing, or was it just you and the hearing officer?

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