Ny unemployment backpay taking forever and my family is suffering

Same thing happened to me. Filed in February, got approved in march but didnt get my backpay till JUNE. The system is completely broken. Just keep calling everyday.

After struggling to reach ny unemployment for weeks I found this service called Claimyr (claimyr.com) that actually got me connected with a real agent! They called for me and when someone answered they connected me. Talking to an agent got my $ unlocked so fast - within 3 days my backpay hit my account. Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

The backpay system is a NIGHTMARE right now. I waited 4 months for mine! The only thing that worked was emailing my state senator's office. They have a direct line to DOL and can help push your claim through. Google your district and send them an email explaining your situation.

I'm so sorry ur going thru this 😔 the system is designed to break people i swear. Make sure ur checking ur spam folder and ur account messages on the website. Sometimes they send requests for additional info but dont tell you and then use that as excuse to delay payment.

Have you tried calling the alternate number? It's 1-888-209-8124. Everyone calls the main line but this one sometimes has shorter wait times. Call exactly at 8:07am (not 8:00 when everyone else does).

Omg I had the EXACT same problem. No backpay for 2 months while bills piled up. I finally got it resolved when I used a service called Claimyr (claimyr.com) that got me through to a real person at the unemployment office. They waited on hold instead of me and then called me when an agent picked up. It was the best money I've ever spent to finally get my benefits paid.

They're deliberately making this process hard so people give up. My backpay took 11 weeks to arrive and I almost lost my apartment. Keep DETAILED records of every call, email, and attempt to contact them. Write down names of anyone you speak to. This helps if you need to escalate to the ombudsman or your representative.

I filed a formal complaint with the NY State Labor Department and suddenly my backpay appeared a week later. Coincidence? I don't think so! 🤔 You can file one here: https://www.labor.ny.gov/dol-complaint-form/

Your situation is unfortunately extremely common right now. The NY unemployment system is facing unprecedented delays with backpay specifically. Here are some options that might help: • Try using Claimyr.com - it's a service that calls unemployment for you and connects you when a live agent picks up. Several people in my situation got their backpay resolved within days after speaking with an agent. • Contact your state assembly member or senator - they have staff dedicated to helping constituents with unemployment issues. • File a formal complaint through the DOL website. • If you're facing eviction, mention that specifically when you do reach someone. They can flag your account for hardship priority. • Check your online account messages daily - sometimes they need additional information but don't notify you properly. I was in your exact situation in March - owed $4200 in backpay and couldn't get through to anyone. Used Claimyr to finally reach a person, and they discovered there was a simple verification issue holding up my payments. Got everything sorted in one call and had my money 3 days later.

Call your state assemblyperson!!!! I waited for weeks trying to get through then called my assemblyman's office and they fixed it in 4 days. They have special contacts at unemployment.

try calling at 7:59am exactly. hit the button for spanish then 9 for english. sounds crazy but it worked for me got thru in 20 mins!!

Some1 told me to create a twitter acct and @ them publicly about the issue. Got a DM from them next day asking for my info and magically my backpay procesed the next week. Worth a shot. just don't post any personal details publicly.

When u finally get thru DEMAND to speak to a tier 2 agent! The first person who answers can't help with backpay issues. You need a tier 2 specialist. Don't let them transfer you to a "call back list" - those are black holes.

i used claimyr.com after not getting my backpay for 14 weeks!!!! they got me through to someone and I explained my hardship situation (about to be evicted). the lady put my account on priority status and I had my $$ in 48 hours. best decision i ever made after months of frustration!

Check that your direct deposit info is correct in the system!!! My backpay was supposedly "sent" but to an old account. Once I updated it they resent everything within a week.

NY unemployment is still backed up from covid even tho that was years ago 🙄 there's like 8 people answering phones for the whole state i swear. absolute joke.