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New York Unemployment making me reapply but website keeps redirecting me to portal

Been claiming benefits for 2 months but now unemployment says I need to file a new claim. Every time I try to start a new application it redirects me back to my portal page. Called multiple times but can't get through to anyone. Getting really frustrated with the system.

same thing happened to me last week! its because your benefit year ended, you gotta file a new claim even if you still have money left in ur account. super annoying fr 🙄

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how did you finally get it to work? im desperate here

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had to clear my browser cache and use microsoft edge instead of chrome. weird but it worked 💯

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I found a way to actually get someone on the phone! Used this service called claimyr.com - they dial through the phone menu and wait on hold, then call you when they get an agent. Costs $20 but totally worth it after trying for weeks. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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sounds kinda sketch tbh... did it actually work?

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100% legit, got through in like 2 hours when i was trying for weeks. saved my sanity fr fr

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$20 to get through? ny unemployment really got us out here paying just to talk to them 🤡

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better than spending weeks trying to get through tbh. time is money 🤷‍♀️

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NY unemployment system is completely broken rn. Try calling right when they open at 8am, thats usually the best time to get through

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tried that for 2 weeks straight, still nothing. its impossible

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Here's what you need to do (worked for me and others): First, try logging out completely and clearing your browser cache/cookies. If that doesn't work, use a different browser (Edge seems to work best with their system). If you're still stuck, you NEED to talk to a rep. Best options: 1. Use claimyr.com to get through the phone system (costs $20 but works) 2. Try calling at exactly 8:00 AM 3. Use their message portal and request a callback Don't give up - keep documenting everything. These redirect issues usually mean there's a flag on your account that only a rep can clear. Good luck! 👊

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thank you so much for this detailed response! gonna try edge browser rn

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lmaooo welcome to the club bestie 😭 been trying to reach them for a month

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Try logging in from a different device. My laptop kept redirecting but it worked fine on my phone

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tried that already :( same issue on phone and tablet

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