New York Unemployment: Approved but no payment on debit card after 4 certifications
Got approved for unemployment and received my monetary determination letter. I've certified 4 times already but still haven't received any payments on my debit card. Been trying to reach someone but the phone lines are crazy busy. Was on hold 2 hours and the agent hung up on me because I didn't respond fast enough. Anyone know what else I can do?
16 comments
Jeremiah Brown
same thing happened to me last month. turns out there was an identity verification hold on my account that i didnt know about. you probably need to talk to someone to clear whatever flag is on ur account 🤷♀️
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Royal_GM_Mark
•yep identity verification is usually the culprit. they never tell u about it until u finally get someone on the phone smh
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JacksonHarris
•how did u end up getting through to someone???
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Jeremiah Brown
•took me like 3 days of constant calling. its brutal out here
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Amelia Cartwright
I found a way to actually get through! Used this service called claimyr.com that calls and waits on hold for you, then connects you when they get an agent. Costs $20 but totally worth it after trying to call for weeks. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE
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Chris King
•sounds sketchy af. why would u pay money just to make a phone call? 🤔
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Amelia Cartwright
•bc spending $20 is better than wasting hours trying to get through. worked for me and got my issue fixed in one call
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Rachel Clark
•can confirm its legit, used it last week. got through in like 45 mins
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Zachary Hughes
Have you checked your spam folder? Sometimes they email you asking for additional docs but it goes to spam. Also make sure ur answering all the questions correctly when certifying
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Mia Alvarez
COMPREHENSIVE GUIDE TO GETTING YOUR PAYMENTS STARTED: First, make sure you've done these basics: - Check your email INCLUDING spam folder for any notices - Verify your ID online through ID.me if you haven't - Make sure you're certifying correctly each week - Double check your direct deposit/debit card info is correct If everything looks good, you NEED to speak with a rep. Best options: 1. Use claimyr.com to get through (costs $ but works) 2. Call right when they open at 8am 3. Try the callback feature on the website Common holds that need agent help: - Identity verification - Previous employer disputes - Missing wages - System glitches Don't give up - keep trying until you get through!
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JacksonHarris
•thank u for this detailed response! gonna try claimyr tomorrow morning
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Carter Holmes
•saving this comment for later, super helpful 💯
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Sophia Long
ny unemployment system is such a joke fr. they expect us to just sit around with no money while they get their act together 🤮
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Angelica Smith
•facts! and then they got the nerve to hang up on u when u finally get thru 😤
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Logan Greenburg
try messaging them on twitter, sometimes they respond faster there
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Charlotte Jones
•tried that for 2 weeks straight, they just send generic responses
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