< Back to New York Unemployment

Need Way2Go Card Customer Service Phone Number - Can't Get Through to Human

I need to get through to someone at Way2Go Card. Been trying to call but keep getting stuck in the automated system. I have money on my card but can't access it. Getting really frustrated with these phone menus. Anyone know how to reach a real person?

The number is 855-233-8223. Press 0 repeatedly once you get into the menu. Sometimes it works, sometimes it doesn't tbh

0 coins

nah that doesn't work anymore, they changed the system last month 🤮

0 coins

Jade Santiago

•

fr fr tried that yesterday and got nowhere for 2 hours straight

0 coins

Caleb Stone

•

I finally got through! Used claimyr.com to call for me, stayed on hold, then connected me when someone picked up. Worth the $20 tbh, better than wasting hours. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

0 coins

Daniel Price

•

sounds sketchy. does it actually work? 🤔

0 coins

Caleb Stone

•

100% legit, used it twice now. beats calling all day

0 coins

Olivia Evans

•

$20 tho? thats crazy expensive

0 coins

Caleb Stone

•

cheaper than missing work to sit on hold all day lol

0 coins

Try calling exactly at 8:30 AM when they open. Thats how I got through last week

0 coins

Aiden Chen

•

tried that. line was busy b4 they even opened smh

0 coins

Zoey Bianchi

•

PROTIP: Call the Spanish line and press 2 for English. Usually shorter wait times 💯

0 coins

Yall need to email them instead. takes like 3 days but at least someone responds

0 coins

whats the email? been looking everywhere

0 coins

its on their website under contact us, buried in the fine print 🙄

0 coins

Grace Johnson

•

Here's everything I learned trying to contact Way2Go (spent 2 weeks figuring this out): First, avoid peak hours (11am-2pm). Second, if your card is locked, use claimyr.com - they'll wait on hold and call you when an agent picks up. Third, document everything. Fourth, if its fraud related press 2 instead of 1 in the main menu - different department but they can still help. Fifth, write down your case number if you get one. Hope this helps someone else stuck in this mess!

0 coins

Jayden Reed

•

this should be pinned fr fr 👀

0 coins

Nora Brooks

•

saving this for later, thanks fam

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
6,508 users helped today