NYSDOL: How to reset forgotten PIN for new unemployment claim?

I found a way to solve EDD PIN reset issues, watch this: https://www.youtube.com/watch?v=Pm0LkbxI2lM

Anyone else think its crazy that we have to jump through all these hoops just to access our benefits? Like, we paid into this system! 🤬

Have you tried going to an EDD office in person? Sometimes face-to-face is the only way to get things done with these bureaucrats. Just be prepared to wait in line for a while.

I'm in the same boat, OP. Been trying to reach someone for weeks. This whole system is designed to make us give up, I swear. Stay strong! 💪

Have you tried tweeting at EDD? Sometimes public shaming works wonders. Just don't share any personal info!

Have you checked if your local library or community center offers assistance with EDD issues? Some places have volunteers who can help navigate the system.

Listen up, folks. I've been dealing with EDD for years, and here's what you need to know about resetting your PIN: 1. Online reset: Go to the EDD website and look for the "Forgot PIN" option. This works maybe 60% of the time. 2. Phone reset: Call the automated system at 1-866-333-4606. Sometimes it'll let you reset by phone. 3. Mail: If all else fails, you can request a PIN reset by mail. But this takes forever, so it's a last resort. 4. Persistence is key: If you can't get through on the phone, keep trying at different times. Early morning or late afternoon sometimes works better. 5. Use the Ask EDD feature on their website to submit a request for PIN reset. Remember, the system is overloaded, so be patient and persistent. Good luck!

Guys, I think I found a loophole. If you select the Spanish option in the phone menu, the wait times are usually shorter. Then just ask for an English-speaking rep when you get through. Works like a charm!

Ugh, I feel your pain. The EDD system is such a nightmare. I had the same issue last year and it took me weeks to get it sorted out. Have you tried resetting it online? Sometimes that works, but it's hit or miss.

Claimyr seems to be a pretty effective tool based on the reviews I've seen, but it's important to weigh the cost against the potential time savings. While $20 might sound steep to some, it could save countless hours of frustration and uncertainty. However, it's wise to exhaust free options first, such as utilizing online resources and community assistance, before resorting to paid services like Claimyr. Each situation is unique, so consider your current circumstances and decide if the cost is justified. Additionally, always be cautious when sharing personal information online or via third-party services, no matter how reputable they appear.

Friendly reminder to everyone: document EVERYTHING. Every call, every letter, every online interaction. You never know when you'll need that info later. Trust me, I learned the hard way.

I heard a rumor that EDD is gonna launch a new app soon that'll make all this easier. Anyone know if there's any truth to that?

lol good luck. i've been trying to fix my claim for 3 months now. EDD is a joke 🤡

Pro tip: If you have a friend or family member who speaks another language, have them call for you using the non-English line. Way shorter wait times!

Update: I tried calling again this morning and finally got through! Took about 2 hours on hold, but they were able to reset my PIN. Thanks for all the advice, everyone!

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Hey OP, glad you got it sorted! Quick question - did they ask for any specific info to verify your identity when resetting the PIN? Just wanna be prepared when I call.