NYS Department of Labor saying my social security number is invalid - why is this happening?

This happened to me last month! It's usually a system glitch on the NYS Department of Labor side. Try clearing your browser cache completely and use a different browser. Also make sure you're not using any dashes or spaces when entering your SSN - just the 9 digits straight through.

ugh this system is such garbage. mine did this for like 3 days straight then randomly started working again. try logging in at different times of day, sometimes it works better early morning

There are a few reasons this can happen: 1) Database sync issues between systems 2) Recent identity verification flags 3) Browser session timeout causing form corruption. First try the browser fixes mentioned above. If that doesn't work, you'll need to contact NYS Department of Labor directly because this can affect your claim processing. Don't wait too long - you have a limited window for weekly certification.

Are you sure you didn't accidentally change something in your personal info? Sometimes if there's a mismatch between what's in the system and what you're entering it will reject your SSN even if the number itself is right.

This exact thing happened to my brother in law and it turned out there was some kind of fraud alert on his account that he didn't know about. NYS Department of Labor had flagged it for manual review. He had to verify his identity again with documents.

I had this exact same issue about 6 weeks ago and it was so frustrating! In my case, it ended up being a combination of browser issues and some backend system maintenance they were doing. What finally worked for me was: 1) Try using incognito/private browsing mode 2) If you have any browser extensions that block trackers or ads, disable them temporarily 3) Try accessing the site from a mobile device instead of desktop. The mobile version sometimes processes differently. Also, definitely keep trying at different times - I noticed it worked better for me around 6-7 AM when server traffic was lower. Don't panic about missing your certification window - as long as you keep trying and document your attempts, they usually won't penalize you for technical issues on their end.

I'm dealing with this exact same issue right now! Started 3 days ago and it's driving me crazy. I tried all the browser fixes everyone mentioned but nothing worked. What finally got me through was using my phone's mobile browser instead of my computer - for some reason the mobile site accepted my SSN when the desktop version wouldn't. Also found out from a friend who works in IT that sometimes these government systems have issues with certain internet providers or geographic regions during peak usage times. Try switching to your phone's cellular data instead of wifi if you haven't already. Really hoping NYS Department of Labor fixes these technical problems soon because this is affecting way too many people.

I'm experiencing the same SSN rejection issue as of this morning! After reading through all these suggestions, I wanted to share what's been working for me so far. The mobile browser trick that @Omar Fawaz mentioned was a game changer - I was able to get past the SSN error using my phone's Safari browser when Chrome on my laptop kept failing. Also, I noticed that if you get the error message, don't immediately try again - wait about 10-15 minutes between attempts because I think the system temporarily locks you out after failed submissions. For anyone still struggling, try these steps in order: 1) Clear all browser data and cookies 2) Switch to mobile device with cellular data 3) Try during off-peak hours (early morning or late evening) 4) Use incognito/private mode. If none of that works, definitely use that Claimyr service @Asher Levin mentioned - seems like it's the only reliable way to actually talk to someone at NYS Department of Labor these days. This whole situation is unacceptable though - people shouldn't have to jump through hoops just to access their unemployment benefits.