NY unemployment claim shows pending for 5 weeks without payment - what's wrong?

This is actually pretty common right now with NY unemployment. There are a few possible reasons for the pending status: 1. Identity verification issue - They might need additional documentation to verify your identity 2. Work search requirement problems - Make sure you're documenting your work search activities properly 3. System flag for earnings - Did you report any part-time or gig income in recent certifications? 4. Random quarterly review - NYSDOL does random claim reviews, especially around quarter changes The most important thing is to actually speak with an agent. Keep trying different times of day - early morning (7:30am) and late afternoon (3:30pm) tend to have slightly better odds.

same thing happend to me last month. didnt get paid for like 4 weeks then suddenly all the money showed up at once with no explanation. the system is broken af

I was in your exact situation back in January. Five weeks of pending claims and couldn't reach anyone. Finally used a service called Claimyr that got me through to an actual person at NYSDOL. Cost money but was worth it because my case got resolved that same day - turned out they had flagged my account for a routine review but nobody had actually reviewed it. 🙄 The agent released all my back payments once I got through. You can see how it works in their demo video: https://youtu.be/Rdqa1gKtxuE or just go to claimyr.com

I think its a systematic issue in their computer system. My roommate had her unemployment stopped for 6 weeks then suddenly fixed. She called everyday, same as you getting nowhere. Then I had the same thing happen to me 3 weeks later! The trick is you need to keep certifying every week even when its pending so when they finally fix it you'll get all the backpay at once.

@anonymous8 It's actually legit - they just connect you through their system to skip the wait. The unemployment office still answers, you just don't have to spend days trying to get through. They don't access your unemployment account or anything like that.

LISTEN THIS HAPPENED TO ME TOO!! It's because they do these stupid "quarterly reviews" where they check if youre still eligible. The most ABSURD part is they don't tell you they're doing it!!! You just stop getting money with NO EXPLANATION! I was literally about to be evicted when my payments suddenly started again. The whole NY unemployment system is designed to frustrate people into giving up on benefits they DESERVE. Keep calling, keep certifying, and document EVERYTHING.

The pending status often indicates one of two things: either there's a quarterly review happening (as others mentioned) or there's an eligibility issue that needs manual review. Here's what I recommend: 1. Log into your NY.gov account and check your messages folder - sometimes notices are sent there rather than by mail 2. Check if you've received any physical mail from NYSDOL that might explain the hold 3. Continue weekly certifications without fail 4. Try calling right when they open (7:30am) as that's when the queue is shortest If your employer filed any dispute or if there was any question about your eligibility, NYSDOL is required to send you written notice with appeal rights.

I used that Claimyr thing last month and it worked for me too. Felt weird paying to talk to unemployment but I got through in like 20 minutes when I had been trying for days with no luck. Agent told me my account had some kind of fraud flag on it for no reason, and she removed it while I was on the phone.

They said something about my IP address changing because I certified from my sister's house one week when I was staying with her. So stupid.

Just want to add one important tip - while your claim is pending, make sure you're keeping detailed records of your work search activities. If your claim gets manually reviewed, they might ask for this documentation going back several weeks. For each job application, save: - Company name - Position applied for - Date of application - Contact method (website, email, in-person) - Contact person's name if available - Any response received This level of documentation will help protect your benefits if there's any question about your work search efforts.

has anyone tried the online message system? sometimes u can get answers there faster than calling

UPDATE: I finally got through to someone at NYSDOL this morning! Called right at 7:30am and waited on hold for 1.5 hours. Turns out my account was flagged for a "quarterly review" like some of you mentioned AND because I had logged in from a different device (my tablet instead of my laptop). The agent cleared both flags and said all my pending payments should process within 3 business days. Will update again when/if I get paid. Thanks everyone for your help and suggestions!