How long after I verify my identity with unemployment will I get paid - NYS Department of Labor timeline?
I finally completed the identity verification process with NYS Department of Labor last Tuesday after being stuck for almost 6 weeks. My claim status changed from 'pending verification' to 'adjudication in progress' but I still haven't received any payments. Does anyone know how long it typically takes after you verify your identity to actually get your money? I've been waiting so long and really need these payments to catch up on bills. My weekly claims are all showing as filed but with $0 amounts.
12 comments

Yara Haddad
The identity verification usually takes 3-5 business days to process fully in the system, but then your claim still needs to go through regular adjudication if there are any other issues. Check your my.ny.gov account to see if there are any other requirements listed under 'To Do' items. Sometimes there are additional steps needed even after ID verification.
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Connor Murphy
AuthorI checked and don't see any other to-do items. Just says adjudication in progress. Should I call them or just wait it out?
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Keisha Robinson
same thing happened to me in december! took about 2 weeks after ID verification before i got my first payment. then they released all the back weeks at once which was nice. the waiting is the worst part
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Paolo Conti
Identity verification doesn't automatically release payments - your claim still needs to complete the adjudication process. NYS Department of Labor has to review your work history, separation reason, and eligibility. This can take anywhere from 1-4 weeks depending on their current workload. If you've been waiting more than 2 weeks since ID verification, you should definitely try calling to check on the status.
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Connor Murphy
AuthorI've tried calling but can never get through. The automated system just says high call volume and hangs up. Any tips for actually reaching someone?
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Amina Sow
I had the same problem trying to reach NYS Department of Labor for weeks. Someone on here mentioned Claimyr (claimyr.com) which basically calls for you and gets you connected to an agent. I was skeptical but tried it and actually got through in like 20 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you're stuck like I was.
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GalaxyGazer
Identity verification is just ONE step in the process. NYS Department of Labor still has to verify your employment history, review your separation, make sure you're meeting job search requirements, etc. I work in HR and see this confusion all the time - people think ID verification = instant payment but that's not how it works.
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Oliver Wagner
UGHHH this system is so broken!! I've been waiting 8 weeks total and still nothing. How are people supposed to survive while they take their sweet time?? The whole thing is ridiculous.
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Natasha Kuznetsova
I feel you on the frustration but complaining won't speed it up unfortunately. The system is overwhelmed but it does eventually work.
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Rajan Walker
I'm in a similar situation - completed ID verification about 10 days ago and still waiting. From what I've gathered reading through forums and talking to others, the timeline seems pretty inconsistent. Some people get payments within a week, others wait 3-4 weeks. It really depends on your specific case and how backed up they are. The "adjudication in progress" status means they're reviewing your claim details beyond just identity. I'd suggest documenting all your dates (when you applied, when you completed ID verification, etc.) so you have a clear timeline if you do need to call. Hang in there - it's frustrating but most people do eventually get their back payments once it processes.
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Caden Nguyen
I'm currently in a very similar situation and wanted to share what I've learned from calling around and talking to other people going through this. After ID verification is complete, the "adjudication in progress" status typically means they're doing a final eligibility review - checking your work history, separation reason, and making sure all your weekly certifications are valid. From what I've gathered, the timeline is really inconsistent but most people seem to see their first payment 10-21 days after completing ID verification. I completed mine 2 weeks ago and just yesterday my status finally changed to show actual payment amounts instead of $0. The money should hit my account in the next few days. One thing that helped me was setting up text alerts through the NY.gov system so I get notified immediately when there's any status change rather than constantly checking manually. The waiting is absolutely brutal when you're behind on bills, but it does seem like most claims do eventually process. Keep certifying weekly even though it shows $0 - you'll get all those back payments at once when it finally goes through.
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Molly Chambers
This is super helpful - thanks for sharing your experience and timeline! The 2-week mark to seeing actual payment amounts gives me hope since I'm getting close to that point. Setting up text alerts is a great tip that I hadn't thought of - I'll definitely do that today to save myself from all the manual checking. It's encouraging to hear from someone who just went through the exact same process and is finally seeing the light at the end of the tunnel. The 10-21 day range seems pretty consistent with what others have shared too. Congrats on finally getting your status change - hopefully you'll have your money in hand soon!
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