Do I need to resubmit direct deposit info for my new NY unemployment claim?

Your direct deposit info should be saved in the system if you used the same NY.gov ID account that you used before. But it's still a good idea to go to the payment method section and verify it's all there correctly. I've had unemployment twice in the past three years and didn't need to re-enter my bank info the second time.

UR SUPPOSED to check it anyway. I thought mine was saved from last time & ended up with a debit card when I wanted direct deposit!! Such a pain to fix & missed $ for 2 weeks

In my experience (filed new claim last month), your direct deposit details are likely saved in the system but you ABSOLUTELY need to verify they're there and accurate. When I logged into my account, I noticed the system had my old bank account that I closed last year! I was able to update it easily in the payment preferences section. Here's what to do: 1. Log into your NY.gov account 2. Go to "My Online Services" 3. Select your unemployment insurance claim 4. Click on "Update Your Personal Information" 5. Select "Update Payment Type" 6. Verify your bank info is correct or enter new information Doing this before your first payment processes will save you a lot of headaches!

I think they keep the info but my cousin got a check instead of direct deposit on her first payment even tho she had direct deposit before, maybe its a glitch in there system?

The NY DOL system is SUPPOSED to retain your payment information, but I've seen SO many cases where it mysteriously "forgets" people's direct deposit details!! The system is BROKEN and understaffed. My advice? SCREENSHOT everything after you verify your bank details are correct. And if you don't see your payment hit your account within 3 business days of certifying, CALL IMMEDIATELY!!! I waited 6 WEEKS last time because I assumed the money was coming but my direct deposit had somehow gotten deleted from their system!!!

After dealing with this exact issue myself, I highly recommend trying to get confirmation from an actual agent. The online system shows your info is there, but sometimes it doesn't process correctly on the backend. I ended up using Claimyr (claimyr.com) to get through to an agent quickly instead of waiting for hours. They have a video demo at https://youtu.be/Rdqa1gKtxuE that shows how it works. The agent was able to confirm my direct deposit was properly set up in just a few minutes. Saved me so much stress wondering if my payment would arrive correctly.

actually no one giving the right answer here. if u had a claim before and getting a new one its diff than if ur doin ur FIRST claim ever. for new claims after having 1 before, the direct deposit stuff stays in the system FOR 3 YEARS but u still gotta check it. if it's ur first time ever then obvs u gotta put in the info.

I just went through this in January! My direct deposit info from 2023 was still there, but I still had to click "confirm" on the payment method screen for it to activate for my new claim. Easy to miss that step!

I checked my account and found my banking info was still there but it wasn't activated for my new claim! Thank you all so much - especially to the person who gave the detailed steps. I had to click "confirm" like someone mentioned, even though all my information was already in the system. Really appreciate everyone's help!