Will NY unemployment benefits go on my old direct deposit card or send a new one?

If you still have your old KeyBank debit card and it hasn't expired, they'll typically reuse the same card. NY unemployment uses the same payment system, and their policy is to deposit funds onto existing cards when possible. Just make sure your card is still active - if it's been more than a year since your last payment or if the card expired, you might need a new one. You can check your payment method by logging into your NY.gov account and checking your payment preferences in your unemployment profile.

they'll probly use the old 1 if its not expired. thats what happend with me. got my $ on the same card from b4

I went through this exact situation last month! They used my existing KeyBank card, but there was a problem because I had changed addresses since last time. My funds were deposited to the card but I couldn't access the online account to check the balance because my address info didn't match what they had on file. Had to spend HOURS trying to reach someone at unemployment to verify my info!!

This depends on what payment method you selected during your application. If you chose direct deposit to a bank account, it'll go there. If you chose the debit card option, it'll go to your existing KeyBank card if it's still valid. If you can't remember what you selected, log into your NY.gov account, go to your unemployment services, select "Payment and Tax Withholding," and you can view and update your payment preferences there. You should do this ASAP before your first payment is processed.

I HAD THIS EXACT PROBLEM in January!!! They told me they would use my old card but then NOTHING showed up for 3 weeks!! I had to call KeyBank who said my card was deactivated because of inactivity, but unemployment kept saying payments were sent! It was a NIGHTMARE going back and forth between them pointing fingers at each other!! Make sure your card is still active!!!

I had the same question when I reapplied in February. Spent two days trying to get through to someone at unemployment with no luck. Ended up using Claimyr (claimyr.com) to get through to an agent and they confirmed they'd use my existing card. Saved me days of frustration - they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent told me they always try to reuse the same card if it's less than 3 years old, but sometimes their system flags it for a new one for security reasons.

mine expired and i had to get a new one. took like 10 days to come in the mail. but my friend got hers reloaded on the old card. i think it just depends lol

Just to clarify for everyone - the official NYSDOL policy is: 1) If you selected direct deposit, funds go to your bank account. 2) If you selected debit card AND your previous card is less than 3 years old and not expired, they'll reuse it. 3) If your card is expired or more than 3 years old, they'll automatically send a new one. You can call KeyBank directly at 1-866-295-2955 to check if your card is still active without having to reach unemployment.

btw if u lost ur old card u can call keybank to get a new 1. faster than waiting for unemployment to send it

Update: My payment just posted to my old card! Checked the balance through the KeyBank phone system and it's there. Thanks everyone for your help!