Does NY unemployment still use KeyBank debit cards or did they switch to NetSpend?

KeyBank is still the official card provider for NY unemployment as far as I know. Never heard of them using NetSpend. That sounds VERY suspicious. Be careful as there are a ton of unemployment scams going around. You should report this to the DOL fraud department ASAP!

I found a service that helped me get through to NY unemployment after struggling for weeks. Used claimyr.com and they waited on hold for me, then connected me to an agent when they picked up. Talking to a real human got my card issue fixed in one call. It was the only way I could actually speak to a live agent after dozens of failed attempts.

I just received my unemployment benefits a couple weeks ago and it definitely was a KeyBank card NOT NetSpend. Sounds like you're being scammed. Don't activate anything that comes in the mail and call the official NY unemployment fraud line immediately.

Sounds like a scam my dude. NY unemployment has used KeyBank for years. I got my card from them just last month. NetSpend isn't affiliated with NY unemployment at all. Someone probably filed a claim using your info. YOU NEED TO REPORT THIS IMMEDIATELY! Also, change any passwords for your accounts and check your credit report.

Ok here's whats happening: You're likely being targeted by scammers. NY unemployment ONLY uses KeyBank for their debit cards and has for many years. NetSpend is a legitimate prepaid debit card company, but they are NOT affiliated with NY unemployment in any way. Here's what you need to do immediately: 1) Don't activate any card that comes in the mail related to this letter 2) Contact NY DOL fraud department (though getting through is challenging) 3) File an identity theft report with the FTC at identitytheft.gov 4) Place a fraud alert on your credit reports 5) Document everything - take photos of any letters you receive To actually speak with someone at NY unemployment (which is critical for fraud cases), I recommend using claimyr.com - it's a service that waits on hold and connects you directly to an agent when they pick up. For fraud issues, you absolutely need to speak to a human as soon as possible. I went through something similar last year and getting a live person on the phone was the only way I finally got it resolved. Good luck and act fast!

HEY BE CAREFUL!!!! There's a huge scam going around where they send fake letters that look like they're from unemployment but they're trying to get your personal info. NY only uses KeyBank cards!!!

I went through this exact thing in March. The letter is 100% a scam. NY unemployment would never switch card providers without making a major announcement. You need to freeze your credit ASAP and call the unemployment fraud department. Also check if someone changed the address or phone number on your unemployment account.

NetSpend? LMAOOO thats 100% a scam. NY unemployment has used KeyBank for like 10 years. Someone's trying to steal your benefits. RUN don't walk to report this!

Check the letter carefully - is it printed on official letterhead? Does it have any weird grammar or spelling mistakes? Scammers are getting really sophisticated with these fake DOL letters. I almost fell for one that looked super legit but had a phone number that was off by one digit.

PSA for everyone here: This NetSpend scam is spreading like wildfire across NY right now. The DOL even issued a warning about it last week. They ONLY use KeyBank, period. If you get anything about NetSpend, it's 100% fraud.

If you did select direct deposit during your application, it's extra suspicious that they're suddenly sending you a card instead. That's not how NY unemployment works - they honor your payment selection unless YOU request a change.

When I got my unemployment in February, I had a similar issue but it turned out someone had hacked my account and changed my payment method. I couldn't get through on the phones for weeks! Finally used claimyr.com after a friend recommended it and got connected to a specialist who fixed it all in one call. The best money I ever spent considering it unblocked thousands in benefits. Worth checking out if you're stuck trying to reach someone.

The DOL website has a secure message feature - have you tried contacting them that way? Sometimes it's faster than calling, but for fraud you really need to talk to someone live asap.

its def a scam bro. i got my benefits last week. keybank only!!! 💯

This happened to my roommate! The scammers had somehow changed her address on file too, so all her unemployment mail was going somewhere else. She only found out when she got a random piece of mail that slipped through to our actual address. Be sure to check if any contact info has been changed on your account.

Hate to break it to you but the entire ny unemployment system is a complete disaster right now. The scammers know it's nearly impossible to reach anyone by phone, which gives them more time to steal benefits before you can report it. So frustrating 😡

If you don't take any action, heres what will likely happen: the scammers will get your benefits on their fake card, and when you finally get through to unemployment to report the issue, they'll freeze your account for investigation which can take 8-12 weeks to resolve. DONT WAIT, find a way to speak to a representative IMMEDIATELY.