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did u verify ur identity yet? they might be waiting for u to do id.me verification. they dont tell u this but sometimes u cant certify until that's done
the website is trash. call the automated phone system for claiming weekly benefits: 1-888-581-5812. sometimes the phone system works when the website doesn't.
Just want to add that after certification, if you're on standby status through your union, the process works a little differently. Your employer has to confirm your standby status each week too, so there's an extra step that can slow things down.
From what I've experienced, the "effective" status you're seeing is actually a good sign - it means your claim is active and processing normally. After you submit your weekly certification, the system does an automated review first checking things like your reported earnings, work search requirements, and availability for work. If everything passes the automated checks, payment typically gets released within 1-2 business days and you'll see it in your account 2-3 days later depending on your bank. The only time you'd usually hear back is if there's an issue that needs manual review or if they need additional documentation from you. So no news is generally good news with the NYS Department of Labor system!
hang in there! the marketing field is tough right now but 26 weeks should hopefully be enough time. just stay on top of the weekly claims and job search stuff and you should be good
I just went through this same situation last month after my tech company had layoffs. The 26-week limit is correct, but I'd also recommend setting up your online account ASAP if you haven't already - it makes tracking everything so much easier. One thing that caught me off guard was that you need to keep detailed records of your job search activities from day one. I use a simple spreadsheet with company names, positions applied for, dates, and contact methods. Also, don't wait to start networking - reach out to former colleagues and industry contacts early since a lot of good opportunities come through referrals rather than public job postings. The weekly filing becomes routine pretty quickly, just set a reminder on your phone for the same day each week. Good luck with the job search!
If you don't take any action, heres what will likely happen: the scammers will get your benefits on their fake card, and when you finally get through to unemployment to report the issue, they'll freeze your account for investigation which can take 8-12 weeks to resolve. DONT WAIT, find a way to speak to a representative IMMEDIATELY.
That timeline is terrifying. I can't go 8-12 weeks without this money. Has anyone successfully reported fraud and had it resolved quickly?
This is definitely a scam - NY unemployment has exclusively used KeyBank debit cards for years and there's been no official announcement about switching providers. NetSpend is a legitimate company but they are NOT affiliated with NY Department of Labor. Since you selected direct deposit originally, it's especially suspicious that they're suddenly sending you a card instead. This suggests someone may have accessed your account and changed your payment method. Here's what you need to do RIGHT NOW: 1. Do NOT activate any NetSpend card that arrives 2. Check your unemployment account online to see if your payment method or contact info has been changed 3. File a fraud report at dol.ny.gov/report-fraud 4. Contact the FTC at identitytheft.gov to report identity theft 5. Consider placing a fraud alert on your credit reports Most importantly, you need to speak to a live person at DOL immediately to prevent your benefits from going to the scammers. The regular phone lines are impossible, but I've heard good things about services like claimyr.com that wait on hold for you and connect you when an agent picks up. For fraud cases, time is critical. Document everything - take photos of the letter and keep all correspondence. The sooner you report this, the better chance you have of protecting your benefits. Good luck!
This is incredibly helpful, thank you! I'm definitely going to check that claimyr service since everyone seems to recommend it. Just one quick question - when I do get through to someone at DOL, what exactly should I ask them to do? Should I request they freeze my account or just report the fraud? I want to make sure I say the right things when I finally get a human on the phone.
StarSurfer
Don't forget you also need to post the required unemployment insurance notices in your workplace and keep payroll records for at least 4 years. NYS Department of Labor can audit you and they want to see everything documented properly.
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Emma Wilson
As someone who went through this process recently, I'd recommend starting the registration process early even before you hire anyone. The NYS Department of Labor employer account setup can take a few weeks to get fully activated. Also, don't forget that you'll need to obtain a state employer identification number if you don't already have one. The Business Services Online portal that Emma mentioned is definitely the way to go - it's much easier than trying to do everything by mail or phone. One tip: keep detailed records from day one because when you file those quarterly reports, you'll need exact wage information for each employee.
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