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Same thing happened to me last month! Turns out there was some kind of identity verification hold that didn't show up anywhere obvious on my account. Took calling NYS Department of Labor to find out what was going on.
How did you get through to them? I've been trying to call for days but keep getting the busy signal.
I had the same problem getting through to NYS Department of Labor on the phone. Someone told me about claimyr.com - it's a service that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when my payments got stuck and finally got answers about what was holding things up.
If your payment history shows 'issued' but you haven't received it, there might be a bank routing issue or your claim could be flagged for review. Sometimes NYS Department of Labor does random audits that freeze payments temporarily. You'll need to speak with someone to get the real story.
I'm going through the exact same thing right now! Filed in mid-November and still stuck in pending adjudication. What's really frustrating is how little information they give you about what's actually happening or when you might hear back. I've been keeping detailed records of all my weekly certifications and any correspondence, just in case there are issues later. Have you tried reaching out to your local career center? Sometimes they can provide updates or at least help you understand what stage your claim is in. Hang in there - I know how stressful it is when bills are piling up and you're just waiting in limbo.
I'm in almost the exact same boat - filed in early November too and still pending! It's so frustrating not knowing what's happening behind the scenes. I haven't tried the local career center yet, that's actually a really good idea. Did they give you any insight into your case when you contacted them? I'm definitely keeping records of everything too, seems like that's the smart move with how unpredictable this process has been.
I'm so sorry you're going through this stress - 6 weeks without any payment is really tough, especially during the holidays. One thing that might help is contacting your state assemblyperson or senator's office. They often have constituent services that can make inquiries on your behalf to NYS DOL and sometimes get faster responses than individuals calling directly. Also, if you haven't already, make sure you have documentation of your layoff (like a layoff notice or separation letter) readily available in case they request it. The fact that 30 people were laid off should actually work in your favor since it clearly establishes the reason for separation. Keep hanging in there and definitely keep doing those weekly certifications!
That's really helpful advice about contacting the assemblyperson's office - I hadn't thought of that option! I do have my layoff letter and all the documentation from when they let our whole department go, so hopefully that will help speed things along once they actually look at my case. It's just so hard not knowing if there's an issue or if they're just backed up. Thanks for the encouragement about the weekly certifications too - sometimes it feels pointless when nothing's happening but good to know it matters for the back pay.
I went through this exact same situation last year when I got laid off from my job in Albany. The good news is that NY really did eliminate the waiting week, so you can get benefits starting from your first week of unemployment. I filed my claim on a Wednesday and got my first payment 2.5 weeks later. The most important thing is to file your initial claim ASAP - you can do it online at labor.ny.gov. With your salary of $45k, you should qualify for a decent weekly benefit amount. Just make sure you keep filing your weekly certifications even while waiting for approval, and don't forget to report any part-time work or income. The process isn't as scary as some people make it sound if your case is straightforward like a layoff.
@Salim Nasir This is exactly what I needed to hear! I was getting overwhelmed by all the conflicting information but your timeline sounds very reasonable. I m'going to file my claim today. Quick question - when you say weekly "certifications, do" you mean I have to do something every week even before getting approved? I want to make sure I don t'miss any steps that could delay my benefits.
@Daniel Rogers Yes, you need to file weekly certifications they (call them weekly "claims every") week starting right after you file your initial application, even while waiting for approval. You ll'get an email or text reminder when it s'time to certify each week. The questions are pretty straightforward - they ask if you re'still unemployed, if you looked for work, if you worked any hours or earned any money that week, etc. Just answer honestly and you ll'be fine. The weekly certification usually opens up on Sunday and you have until the following Saturday to complete it. Missing a week means you lose benefits for that week, so set a reminder on your phone!
Just went through this exact process last month after getting laid off from my marketing job. You're right to file ASAP - I filed mine on a Thursday and got my first payment exactly 16 days later via direct deposit. The NY system actually works pretty well for straightforward layoffs like yours. One tip: when you file online, have your last 18 months of pay stubs ready because they might ask for employment verification later. Also, make sure to set up direct deposit right away in your application - it's much faster than waiting for a debit card to arrive in the mail. With your work history and salary, you should have no issues qualifying. The weekly certifications become routine after the first couple times, just don't overthink the job search questions - they're pretty reasonable about what counts as looking for work.
Been dealing with unemployment taxes for years and honestly the whole system is a pain. Rates keep going up and the paperwork is endless. At least now you can file quarterly reports online instead of mailing them in like the old days.
Just went through this process myself last year when my consulting firm hit the employee threshold. One thing to add - you'll want to make sure you understand the difference between the State Unemployment Insurance (SUI) tax and the Reemployment Service Fund tax that Connor mentioned. The 4.1% new employer rate is just for SUI. The 0.075% reemployment fund tax applies to ALL wages (not just the first $12,300), so factor that into your payroll calculations. Also, keep detailed records from day one - your future tax rates will depend on your claims history, so good documentation helps if there are ever disputes about benefit eligibility for former employees.
This is super helpful, thanks for breaking down the difference between SUI and the reemployment fund tax! I didn't realize the reemployment fund applies to ALL wages - that definitely changes my payroll budget calculations. Quick question about the record keeping - what specific documentation should I be maintaining? Just basic employment records or something more detailed for potential UI claims disputes?
Leila Haddad
I'm going through this same nightmare right now! Been laid off for a week and trying to file but can't find the option anywhere. This thread is already saving me so much time - I was starting to think I was losing my mind. Going to try the Vincent's method first (clearing cache, using My NY.gov dashboard route) and then work through the browser/ad blocker suggestions if that doesn't work. It's absolutely ridiculous that filing for unemployment requires a computer science degree these days! Thank you everyone for documenting all these workarounds. Will definitely update if I discover anything new in my quest to actually file a claim 🙄
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Jamal Anderson
•You're definitely not losing your mind - this system is genuinely confusing! I just went through this whole process myself a couple months ago after being laid off. Vincent's method worked for me too, but I also had to disable my browser extensions (not just ad blocker, but privacy extensions too). The key thing is to be really patient with each step and don't skip the cache clearing part - I made that mistake initially. Also, make sure you have your Social Security card and recent pay stubs handy before you start because once you get into the application, it moves pretty quickly. Hang in there, you'll get through it! This community has been a lifesaver for so many of us dealing with NY's "improved" unemployment system 🤦♀️
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Xan Dae
Wow, reading through this whole thread has been eye-opening! I'm about to start looking for work after finishing school and had no idea the NY unemployment system was this complicated. It's honestly pretty scary that if I ever need to file, it might take days of troubleshooting just to access the basic service. Really appreciate everyone documenting all these workarounds though - I'm bookmarking this thread just in case. It's amazing how this community came together to solve what should be a simple government function. Hopefully NY fixes these issues soon, but until then at least we have each other's backs!
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Lukas Fitzgerald
•Smart to bookmark this thread for future reference! Hopefully you never need to use it, but if you do end up having to file unemployment, you'll be way ahead of the game. It really is wild that accessing basic government services has become this complicated - makes you wonder how many people just give up when they can't figure out the system. At least this community has created a pretty comprehensive troubleshooting guide between everyone's experiences. Good luck with your job search, and fingers crossed NY gets their act together with the website before anyone else needs to use these workarounds!
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