New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole minimum wage thing is such a mess. Companies just cut hours and workers end up worse off than before. At least unemployment benefits exist but it shouldn't have to come to that. NYS Department of Labor should do something about employers who use wage increases as an excuse to slash jobs.

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totally agree, my cousin lost her job when they raised it to $15 in her area

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Just make sure you keep documentation of your normal work schedule and any notices they give you about hour reductions. NYS Department of Labor will want to verify that the reduction wasn't voluntary. Also, you'll need to be available for work and continue job searching if you're on partial benefits, so keep that job search log updated even if you're still working reduced hours.

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Good point about the documentation. Should I ask my manager for something in writing about the hour cuts?

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Definitely get it in writing if possible. Even an email or text message explaining the reason for reduced hours can help support your claim.

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I've been trying to get through to NYS Department of Labor for weeks about my own claim issues and it's impossible. If you need to actually talk to someone about this wages in lieu situation, I recently found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting disconnected.

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How does that work exactly? Do they just keep calling for you or what?

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They basically handle the calling process and get you connected to an actual person at NYS Department of Labor. Way better than sitting on hold for hours.

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The whole wages in lieu thing is so confusing! I got severance when I was laid off and wasn't sure if that was the same thing. Turns out severance is different - you can collect unemployment right away with severance but not with wages in lieu of notice. The NYS Department of Labor website should really explain this stuff better.

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Also make sure you have accurate gross wages for each employer, not just net pay. NYS Department of Labor calculates your benefit amount based on gross wages, and if you report the wrong amounts it can delay your claim or create overpayment issues later. Keep all your documentation in case they need to verify anything during adjudication.

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Same boat here - just got laid off and trying to get all my ducks in a row before filing. This thread is super helpful!

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I had similar issues and couldn't get through to NYS Department of Labor phone support because of the crazy call volume. Someone here mentioned claimyr.com - it's a service that helps you actually reach unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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Is that service legit? I'm desperate at this point but don't want to get scammed.

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Yeah it's real. They just help you get through to an actual person at NYS Department of Labor instead of sitting on hold forever. Way easier than the regular phone system.

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The whole system is a mess honestly. I've been unemployed for 2 months and still dealing with adjudication issues. Even when the system is 'open' half the time it doesn't work properly.

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Adjudication delays are unfortunately common right now. If you're stuck in adjudication for more than 3 weeks, you should definitely try to speak with someone directly to check your case status.

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just remember you have to file within like a week of losing your job or you might miss out on benefits for those weeks

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Actually, you should file as soon as possible after termination, but there's no strict one-week deadline. However, your benefit year starts from when you file, so delaying means losing potential benefit weeks.

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My brother got fired for poor performance and had no issues getting unemployment. The employer tried to fight it but NYS Department of Labor sided with him. Make sure you document everything that's happening now in case you need it later for your claim or an appeal.

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