New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had the same confusion when I first filed! Your employer pays unemployment taxes whether anyone files claims or not. Think of it like insurance premiums - they pay in advance, then if claims happen, those get charged to their 'account' with NYS Department of Labor. The more claims they have, the higher their future tax rate goes. That's why some employers try to challenge claims even for legitimate layoffs.

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Exactly! And if you were laid off legitimately you shouldn't worry about them challenging it. NYS Department of Labor investigates these things pretty thoroughly.

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THE WHOLE SYSTEM IS RIGGED!!! Employers can fight your claim just to save money on their taxes while you're struggling to pay rent. I had to appeal my disqualification twice because my old boss lied about why I was terminated. These companies don't care about workers at all.

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that sucks but at least the appeals process exists right? how long did it take to get resolved?

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ugh the job search requirement is so annoying! you have to apply to 3 jobs per week and keep records of everything

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Actually it's three work search activities per week, not necessarily three applications. It can include things like attending job fairs, networking events, or career counseling sessions.

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tell your sister to apply anyway even if she's not sure. the nys department of labor will investigate and make the determination. if she gets disqualified she can always appeal the decision within 30 days

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I was worried about the same thing when I first filed. Had trouble reaching NYS Department of Labor by phone to ask questions, but eventually found claimyr.com which helped me get through to an agent quickly. They confirmed that filing doesn't hurt you - it's actually designed to help bridge the gap between jobs. The video demo at https://youtu.be/qyftW-mnTNI shows how it works if you need to talk to someone directly about your specific situation.

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interesting, never heard of that service. did they charge you anything to help get through?

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It was worth it for me since I couldn't get through on my own after trying for days. Much easier than sitting on hold for hours.

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Just remember you have to pay taxes on unemployment benefits! I forgot about this my first time and owed money at tax time. You can have taxes withheld from your weekly payments or pay quarterly, but don't forget like I did.

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honestly the whole weekly claim thing is so confusing at first!! i missed my first week because i didnt know when to file it. make sure you set a reminder on your phone or something. also keep track of your job search activities because they ask about that too

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I had trouble reaching NYS Department of Labor when I had questions about my weekly claims. Kept getting busy signals and their chat was always full. I ended up using Claimyr to get through to an actual agent - there's a demo at https://youtu.be/qyftW-mnTNI that shows how it works. They helped me get connected and I was able to clarify the weekly filing requirements. Check out claimyr.com if you're having trouble getting through to someone.

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Just to add - make sure you understand the work search requirements too. You need to be actively looking for work and keep a log of your job search activities. The weekly claim will ask about this and you might get audited later to prove you were actually searching.

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I had to deal with this when I couldn't reach anyone at NYS Department of Labor about a disputed claim affecting our tax rate. After weeks of busy signals, I found this service called Claimyr at claimyr.com that actually got me through to an agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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How much does something like that cost? Seems like it might be worth it if you're dealing with rate issues.

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It was reasonable for the time it saved me. The video explains everything better than I can.

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Just to add - even if you're a sole proprietor with no employees, you still can't collect unemployment yourself since you haven't paid into the system. Only way around that is if you were an employee somewhere else recently enough to qualify.

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