New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is ridiculous - they make it so confusing that people don't even know they should apply! Then they penalize you for not knowing their arbitrary rules. I waited 3 weeks because I thought I had to have a certain number of hours worked first.

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If you're having trouble getting through to NYS Department of Labor about backdating issues, I used a service called Claimyr (claimyr.com) that helped me actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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Never heard of that but might be worth trying. The phone lines are always busy when I call.

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Just file now and see what happens! The worst they can say is no to backdating but you'll still get benefits going forward. Don't wait any longer or you'll miss out on even more money.

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Just remember you still have to do your weekly claims and job search requirements even if the amount seems low. NYS Department of Labor requires 3 job contacts per week minimum and you have to log them all.

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The system is so confusing! I thought it would be way more straightforward but there's all these rules about base periods and quarters. Why can't they just give you a percentage of your last paycheck?

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It's designed to account for seasonal workers and people with fluctuating income. Using your highest quarter gives a more stable calculation than just your most recent pay.

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The WORST is definitely when you're on standby status and your employer keeps jerking you around with callback dates. You can't look for other work because you're supposed to be available for recall, but they keep pushing back the date. Then if you do take another job, they might call you back the next week and you lose both opportunities. It's like being in employment purgatory.

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That's a really good point about standby status. The regulations around able and available requirements during standby can create impossible situations where you're damned if you do and damned if you don't.

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idk all these sound pretty bad but at least you guys qualified for unemployment in the first place. i got denied because i was a contractor and apparently didnt pay into the system enough. now im trying to figure out if i can appeal that but the whole process is confusing as hell

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Just want to add that even after your claim gets approved, there's usually a one-week waiting period before you actually receive your first payment. So factor that into your timeline as well. The whole process from application to first payment can easily be 3-4 weeks minimum.

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ugh the nys department of labor system is such a mess. took me 2 months to get my first payment and that was WITH everything being correct on my application. good luck!!

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Two months?! That's terrifying. What ended up being the holdup in your case?

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The unemployment system is SO messed up. They make it impossible to get answers and then act like they're doing you a favor when they finally approve your claim. I was fired for 'performance issues' which was basically my manager not liking me and I STILL had to fight for months to get my benefits.

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Just to add - make sure you file your weekly claims even while your initial claim is under adjudication. You can't get retroactive payments for weeks you didn't certify, even if you're later approved. The process can take 4-6 weeks so don't wait.

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Good to know! I was wondering about that timing. I'll file the initial claim today.

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