I want to thank everyone for all the helpful advice. I was able to get through to NYSDOL today (used that Claimyr service someone mentioned - totally worth it), and they confirmed everything you all said about the 26-week limit. The agent helped me calculate exactly when my benefits will end and gave me resources for what to do afterward. I've also scheduled an appointment with a career counselor at my local center. Still frustrated with how poorly this was communicated, but at least now I can plan accordingly. Thanks again for helping me understand what's going on!

This thread has been SO helpful! I'm dealing with a similar situation where my benefits are ending way earlier than I expected. Reading through everyone's experiences really opened my eyes to how the system actually works vs. what I thought it was. Quick question - for those who've been through this, how far in advance did you start applying for other assistance programs? I'm worried there might be gaps between when my UI ends and when other help kicks in. Also, has anyone had success with the job training programs through NYSDOL? I'm wondering if it's worth looking into while I still have a few months of benefits left.

Just went through this myself - got my determination letter exactly 3 weeks after filing. Since you were laid off due to downsizing and didn't quit or get fired for misconduct, you should be fine. The delay is probably just normal processing time, not because there's an issue with your claim.

I'm going through the exact same thing right now! Filed my claim 10 days ago after being laid off from my retail job and still showing "under review" status. It's nerve-wracking not knowing when you'll get an answer, especially when bills are piling up. Reading these responses is really helpful though - sounds like 2-4 weeks is pretty standard. At least I know I'm not alone in this waiting game. Fingers crossed we both hear back soon!

i called unemployment 37 TIMES yesterday and couldn't get through. how is anyone supposed to get answers about this stuff??

I'm going through the exact same confusion right now! From what I've pieced together from everyone's responses here, it sounds like the last week you can claim benefits for is the week ending December 11th, and you'll certify for that week starting December 12th (which is when the program technically "ends" but you still get to claim for the previous week). I'm definitely going to try that Claimyr service that several people mentioned - seems like the only reliable way to actually get through to someone at DOL these days. This whole situation is so stressful when you're trying to plan your finances! 😩

anyone else getting error messages when trying to claim weekly benefits? system been acting up 🤔

@Jade O'Malley I feel your pain! Been through this exact situation before. The waiting period is brutal but there might be some things you can do in the meantime. Have you looked into local emergency assistance programs? Many counties have rent/utility assistance while you're waiting. Also worth checking if you qualify for SNAP benefits if you haven't already. The 211 helpline (dial 2-1-1) can connect you with local resources. Hang in there - I know it's tough but you'll get through this! 💪

I'm sorry you're going through this situation. Based on what you've described, you should definitely file for unemployment benefits right away. The fact that mandatory overtime wasn't part of your original job description and you have legitimate childcare constraints works in your favor. NYS Department of Labor looks at whether the termination was due to misconduct, and refusing overtime for documented personal reasons (especially childcare) typically doesn't qualify as willful misconduct. Keep all your documentation about your work performance and any communications regarding the overtime policy. Don't let them intimidate you - you have rights as a worker and parent.

I'm really sorry you're dealing with this stress, especially with a family to support. From what you've shared, you have a strong case for unemployment benefits. The key factors working in your favor are: 1) mandatory overtime wasn't in your original job description, 2) you have legitimate childcare responsibilities, and 3) your work performance was otherwise satisfactory. NYS Department of Labor generally doesn't consider refusing overtime due to childcare constraints as misconduct. When you file (and definitely do it ASAP), be prepared to explain your situation clearly during any adjudication process. Document everything - your original job description, any communications about the overtime policy, and your childcare arrangements. You've got this, and don't let them make you feel like you did something wrong for prioritizing your family responsibilities.