New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Labor Day always messes up my budget planning too!! Why can't they just process payments in advance when they know there's gonna be a holiday? Other places manage to do direct deposit early before holidays. The NYS Department of Labor system is so behind the times.

0 coins

right? like they know months in advance when labor day is gonna be but still can't plan around it

0 coins

I've been dealing with NYS unemployment for over a year now and holiday delays are just part of the routine unfortunately. Labor Day, Memorial Day, July 4th - they all push payments back one business day. The system is pretty consistent about it though, so at least you can count on Wednesday if Tuesday is your normal day. Pro tip: I always mark holiday weeks on my calendar now so I don't panic when the deposit doesn't show up on the usual day. It's frustrating but predictable once you get used to the pattern.

0 coins

That's really smart advice about marking the calendar! I'm new to this whole unemployment thing and didn't even think about how holidays would affect payments. Definitely going to start tracking all the federal holidays now so I don't stress out wondering where my money is. Thanks for sharing that tip!

0 coins

I'm going through the exact same thing right now! My claim was fine for 8 weeks and then suddenly went on hold last Tuesday. I've been calling the NYS Department of Labor number every day but can never get through - it just hangs up on me after being on hold for hours. The worst part is not knowing what triggered the review or how long it will take. I've been keeping detailed records of all my job search activities and haven't changed anything about my situation. Really hoping this gets resolved soon because like you said, bills don't stop coming just because the state decides to investigate your claim for mysterious reasons.

0 coins

I feel your frustration! The same thing just happened to me - 6 weeks of no issues and then boom, on hold with zero explanation. It's so stressful not knowing what you did "wrong" or how long you'll be waiting. Have you tried filing your weekly claim even though it's on hold? Someone mentioned above that you should keep filing to avoid losing those weeks if it gets resolved. I'm going to try calling first thing Monday morning when they open - maybe there's less phone traffic then? This whole system makes an already difficult situation so much worse.

0 coins

This is so frustrating and unfortunately pretty common with NYS Department of Labor. When claims go on hold suddenly like this, it's often triggered by something in your weekly certification that their system flagged for review - could be as simple as a different answer to the availability question or reporting different job search activities. The system is very sensitive to any changes. Since you mentioned the only difference was saying you were available on a day you usually aren't, that might be what triggered it. Keep filing your weekly claims even while on hold - this is crucial because if you stop filing and the hold gets resolved, you could lose those weeks of benefits. Try calling right when they open at 8am on Monday - you'll have better luck getting through early morning. Also document everything and keep records of your job search activities in case they ask for verification. The review process typically takes 2-4 weeks but can be longer. I know it's stressful with rent due, but most holds do get resolved if you haven't actually done anything wrong.

0 coins

I had issues getting through to NYS Department of Labor when I had questions about garnishments on my account. If you need to talk to someone about this stuff, I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.

0 coins

Thanks for the tip! Hopefully I won't need to call but good to know there's an option if I do.

0 coins

Just make sure you keep paying your current support while on unemployment. The court doesn't care if you're unemployed, they still expect the payments. If you can't afford it, you need to petition for a modification BEFORE you fall behind.

0 coins

@ef7084b4b048 This is really important advice. I've seen people get in trouble thinking unemployment gives them a pass on child support. How quickly can you usually get a modification hearing if your income changes?

0 coins

omg yes file anyway!! my sister thought she couldnt get anything cause her boss said they were too small but turns out he was lying and just trying to avoid paying taxes

0 coins

Just to add some clarity here - the threshold for employer coverage in NY is actually quite low. Employers must pay unemployment insurance if they pay $300 or more in wages in any calendar quarter, OR if they employ one or more workers for some portion of a day in each of 20 different calendar weeks. So most legitimate employers should be covered. If your friend's employer is claiming they don't participate, it's worth having her file a claim anyway because NYS Department of Labor will investigate and determine if the employer was actually required to be paying in. Don't take the employer's word for it!

0 coins

I'm in a similar situation and just went through this process! As an independent contractor, your eligibility really depends on whether you have ANY W2 income in your base period. Since you mentioned having a part-time W2 job about a year ago, definitely check if that falls within your base period (first 4 of last 5 completed calendar quarters). Even if you're not sure, apply anyway - the worst they can say is no, and you might be surprised. Also, with your current $170/week from remaining clients, you'd likely qualify for partial benefits if you do have that W2 history. The key is being completely honest about all your income when you certify weekly. Don't let the confusing website discourage you - many people think they won't qualify but end up getting benefits. Good luck!

0 coins

This is really encouraging to hear from someone who just went through it! I'm definitely going to calculate my base period tonight and see if that W2 job falls within it. The partial benefits angle gives me some hope too since I'm still making a little bit each week. Thanks for sharing your experience - it's so much more helpful than trying to decode the official website!

0 coins

I was in almost the exact same situation last year! Independent contractor for about 8 months, lost my main client, still had some small work coming in. Here's what I learned: definitely apply even if you're unsure about qualifying. The system is confusing but there are more pathways than you'd think. Since you had that W2 job a year ago, calculate your base period carefully - it might still count. I ended up qualifying for partial benefits even while doing some freelance work. The key is reporting everything honestly during weekly certifications. Also, don't get discouraged if the initial application seems overwhelming - I almost gave up halfway through but I'm so glad I didn't. You've got nothing to lose by applying and potentially a lot to gain. The worst case scenario is they say no, but at least you'll know for sure rather than wondering "what if.

0 coins

Prev1...655656657658659...1378Next