New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to follow up - were you able to get through to anyone? Did your payment show up? Hoping you got it sorted out before rent was due!

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Yes! I used that Claimyr service you recommended and got connected to an agent yesterday. They said there was a random system flag on my account for verification, but since I got through to someone, they were able to remove the hold and process my payment. It should arrive tomorrow. Thanks for the recommendation - saved me a ton of stress!

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Glad to hear it worked out! For anyone else reading this thread later - if you see no payment date in your history after certification, don't wait more than 3 business days to start trying to contact someone. The longer these issues go unaddressed, the more complicated they can become.

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So glad you got it resolved! I'm dealing with a similar situation right now - claimed on Sunday and still no payment showing up in my history. Reading through all these responses has been really helpful. I'm going to try calling early tomorrow morning like Mei suggested, and if that doesn't work I'll check out the Claimyr service. It's reassuring to know that these random system flags are somewhat common and can usually be cleared up once you actually talk to someone. Thanks everyone for sharing your experiences!

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The whole system is broken honestly. Been dealing with NYS Department of Labor for years and it just gets worse. They take forever to make determinations then if you appeal it takes another 2 months for a hearing. Meanwhile people can't pay rent or buy groceries. It's ridiculous.

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Same experience here. My determination took 9 weeks last time and then they initially denied it! Had to appeal and wait another 6 weeks for the hearing. Thankfully won the appeal but lost 3+ months of benefits during the process.

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Keep filing your weekly claims even while determination is pending - that's important! Once your claim gets approved you'll get back pay for all the weeks you were eligible. Also make sure you're doing your job search activities and keeping records in case they ask for them later.

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This is really important advice! I've been continuing to file my weekly claims but wasn't sure if I was supposed to. Good to know about the back pay - that gives me some hope. I have been keeping track of my job searches just in case. Thanks for the reassurance that I'm doing the right things while waiting.

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Final piece of advice - in your appeal, be professional but also human. Explain your situation clearly, acknowledge any mistakes you might have made in record-keeping (without admitting to fraud, which you didn't commit), and emphasize that any errors were unintentional. Mention financial hardship if applicable. Appeals judges are looking for honesty and good faith efforts to comply with the rules. I've seen many initial denials overturned on appeal when the person shows they genuinely tried to follow the requirements.

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Thank you so much everyone for all the advice! I've started gathering all my documentation, and I'm going to try to get through to an agent to understand exactly what went wrong before I submit my appeal. I'll update once I know more.

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I went through something very similar about 6 months ago. The key thing that saved me was getting a detailed breakdown from DOL about exactly what they flagged. In my case, it turned out I had listed the same job posting twice (applied through the company website AND through Indeed for the same position) and they counted that as "inflating" my work search numbers. The appeal process took about 3 weeks, but I won because I could prove it was an honest mistake. Make sure when you document everything for your appeal, you include the date/time stamps on your applications and any confirmation numbers you received. Also, if you used any job search websites, see if you can print out your application history from your account - that really helped show my good faith effort to comply with the requirements.

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Don't overthink it! FUTA is just background stuff that makes the whole unemployment system possible. Keep filing your weeklies and doing your job searches and you'll be fine.

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Thanks everyone for clarifying this! I was getting anxious about all these federal acronyms but it sounds like FUTA is just part of the system that makes our benefits possible in the first place. Good to know I can focus on what I'm already doing - my weekly certifications and job search activities. The NYS Department of Labor portal can be overwhelming with all the different terms and requirements, so it's reassuring to hear from others who've navigated this successfully.

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This whole system is ridiculous. They fire people for something that's LEGAL and then deny them benefits when they need help the most. Meanwhile corporations get bailouts left and right. Sorry you're dealing with this OP.

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I feel you on the frustration but employers still have the right to maintain drug-free workplaces, especially in jobs involving heavy machinery or safety concerns.

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Hey Oliver, I went through something similar about a year ago. Got fired from my retail job for failing a pre-employment drug screen (long story). NYS Department of Labor initially denied my claim, but here's what I learned: document everything about your termination. Get a copy of your employee handbook if you can, save any emails or texts about the drug test, and write down exactly what happened and when. Even if they deny you initially, the appeals process is where you have a real chance to present your case. I ended up getting benefits after my appeal because I could show inconsistencies in how my employer handled the situation. Don't give up before you even try - you might be surprised. Good luck!

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