New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Evelyn Rivera

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File online through my.ny.gov - much easier than calling. You'll answer questions about why you left your job and NYS Department of Labor will make the determination. With your work history you should definitely qualify wage-wise, and the hour reduction sounds like valid good cause to me.

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Julia Hall

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ugh the whole system is so confusing! i never know if i qualify for anything. good luck though, hope it works out better than my experience with NYS Department of Labor

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Sofia Price

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What happened with your experience? Now I'm worried I'm going to mess something up when I file.

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Amina Diallo

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@Julia Hall what kind of issues did you run into? I m'planning to file soon and want to avoid any common mistakes. Was it with the application process itself or something else?

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Gavin King

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wait so if employers pay for unemployment insurance, why do some people act like unemployed people are freeloaders? they literally paid into this system through their work

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Nathan Kim

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That's a common misconception. People don't always understand that unemployment insurance is exactly that - insurance. Your employer paid premiums on your behalf while you were working, just like they might pay for health insurance or workers' compensation coverage.

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This is such an important distinction to understand! I work in HR and I see this confusion all the time. Another way to think about it: when you look at your paystub, you'll see Social Security and Medicare taxes (FICA) being deducted from YOUR paycheck - that's what funds Social Security. But you won't see unemployment insurance deductions from your pay because that's paid entirely by your employer as a separate business expense. NYS Department of Labor gets funding from these employer contributions, not from Social Security. So you're absolutely not touching your retirement benefits by collecting unemployment - you're using a benefit that was already paid for on your behalf while you were working.

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Harmony Love

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Have u tried the callback option on the website? I did that and they called me back... 3 weeks later 🙃 but at least it worked eventually

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Rudy Cenizo

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wait theres a callback option on the website?? where?

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Harmony Love

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under contact us, then claims assistance, then request callback. kinda hidden

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I'm dealing with the exact same issue right now - filed my new claim in October and still haven't seen a dime. The automated system is absolutely brutal. What's helped me is trying the claimyr service that others mentioned AND calling the TTY line. Also found out there's a special reapplication escalation number if you google "NY unemployment reapplication phone number" - it's different from the main line. I'm also going to try that callback option someone mentioned because at this point I'll try anything. The stress is unreal when you're waiting on money you're legally entitled to 😤

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Melody Miles

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Ugh, October and still nothing?! That's even worse than my situation. I'm definitely going to try that TTY line trick - never would have thought of that. The stress is killing me too, especially with rent due. It's insane that we have to jump through all these hoops just to get benefits we've already paid into. Thanks for mentioning the reapplication escalation number, I'll look that up right now!

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File your claim immediately after your last day of work and clearly explain the medical necessity. Include your doctor's statement with your initial application if possible. During adjudication, they'll review whether your reason meets the 'compelling personal reason' standard. Don't wait to file - you can't get benefits for weeks you don't claim even if approved later.

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Mia Alvarez

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Have you looked into New York's Paid Family Leave (PFL) program? Since you're dealing with pregnancy complications, you might be eligible for both disability benefits during your recovery period AND paid family leave after the baby is born. PFL provides partial wage replacement for up to 12 weeks. You should definitely explore all your options - unemployment, temporary disability, and PFL - since they each cover different situations and time periods. The NY Department of Labor website has a benefits advisor tool that can help you figure out which programs you qualify for based on your specific circumstances.

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Aria Park

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@Mia Alvarez This is really helpful information! I hadn t'heard of the Paid Family Leave program before. Do you know if I can apply for PFL even if I quit my job due to pregnancy complications, or do I need to still be employed? Also, can these benefits run concurrently or do they have to be used separately? I want to make sure I m'maximizing whatever support is available during this difficult time.

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Yes definitely mention your job search activities when you file! Keep records of everywhere you applied, any interviews you had, etc. NYS Department of Labor wants to see that you were genuinely looking for work even if you weren't claiming benefits yet. This documentation could help support your case for backdating some of those missed weeks.

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Freya Ross

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I went through this exact same situation about 8 months ago - waited 5 weeks thinking I'd land something fast. Here's what I learned: file TODAY, don't wait another day. When you file, there's a section where you can explain why you delayed filing. Be honest about job searching but emphasize any specific circumstances (like if you had interviews lined up, were waiting on a specific opportunity, etc.). I was able to get 3 out of my 5 missed weeks approved by showing my job application emails and interview confirmations. The key is having documentation of your active job search. Also, once you file, you'll need to certify weekly going forward, so the sooner you start that process the better.

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