Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
just checked back - did u ever get thru? im still having same issue 🙄
Kaiya Rivera
•Actually yes! I tried the Claimyr service that someone mentioned above and got through in about 20 minutes this morning. The agent was able to fix my denied claim - turns out it was a simple data entry error on their end. Such a relief!
I've been dealing with the same nightmare for weeks! The phone system is absolutely broken. What finally worked for me was a combination of strategies - I called at exactly 8:00 AM on a Wednesday using the 1-6-1 menu sequence someone mentioned, and also kept submitting messages through the online portal. It took about 12 attempts but I finally got through last week. The key is being persistent and trying multiple approaches at once. Don't give up - your benefits are worth fighting for! Also make sure you keep certifying weekly while you're trying to resolve this.
Join the conversation
Ugh the whole system is so frustrating!!! I'm dealing with something similar and it's been WEEKS of waiting. Why does everything with unemployment have to be so complicated? Just want to know if I qualify or not!
Taylor To
I went through this exact situation about 8 months ago. The key thing to understand is that "good cause" in NY is very specific - it's not just about a bad boss or toxic workplace, but about conditions that would force any reasonable person to quit. Things like documented harassment, unsafe working conditions, or significant changes to your job that weren't agreed to. I'd strongly recommend consulting with an employment attorney before you quit if possible. Many offer free consultations and can help you understand if your situation meets the legal standard for good cause. Also, consider filing complaints with HR, your state's labor board, or OSHA first if applicable - having a paper trail of trying to resolve issues internally really strengthens your case. The process is stressful and can take months, so make sure you have a financial backup plan regardless of what you decide.
Join the conversation
After seeing your post, I wanted to follow up. Were you able to get through to anyone? I know how stressful this waiting game can be.
Aria Khan
•Yes! I actually used that Claimyr service you mentioned and got a callback in about 30 minutes! The agent was super helpful and verified my identity right over the phone. Had to answer a bunch of questions about my work history and some personal info that matched my tax records. She said my payments should start processing within 3-5 business days. SUCH a relief after weeks of ID.me hell. Thanks for the suggestion!
NebulaNomad
So glad to hear you got it sorted out! I'm actually dealing with the same ID.me nightmare right now - it keeps rejecting my selfie even though I'm following all their instructions. The lighting thing is so finicky and then it times out halfway through. I've been on hold with NYSDOL for over an hour today but seeing all these success stories gives me hope. Going to check out that Claimyr service too. It's crazy that we have to jump through all these hoops just to get our own benefits!
Join the conversation
To update everyone on this thread: As of April 2025, NYSDOL processes payment batches on Tuesdays and Fridays. If your certification is processed after the Tuesday batch, you'll be in Friday's batch. Then your bank's processing time adds 1-3 business days depending on the financial institution. For the original poster, since you certified on Sunday and it's now Thursday, your payment was likely included in Tuesday's batch and should arrive by Friday or Monday at the latest, assuming no holds on your account.
This is SO helpful! Thank you for explaining the batch processing schedule - that timeline makes sense with what I'm seeing. I'll check tomorrow and Monday before getting too concerned. Really appreciate everyone's help on this thread!
Emma Morales
I went through this exact same process back in February 2025 and can relate to the stress! For me, it took exactly 6 business days from certification to seeing the money in my account. The key thing that helped my anxiety was setting up text alerts through my bank so I'd know the moment the deposit hit instead of constantly checking my balance. Also, once you get that first payment, the weekly ones come much faster - usually 2-3 days max. Hang in there, it's coming!
Mateo Hernandez
This reminds me of when I got laid off from my restaurant job last year. Different situation but I was also worried about whether I'd qualify. The NYS Department of Labor process was actually pretty straightforward once I got started. Just make sure you file your weekly claims on time every week no matter what!
0 coins
CosmicCruiser
•Good reminder about the weekly claims - I don't want to mess that up if I do get approved.
0 coins
Jean Claude
I went through something similar about a year ago when I got fired after reporting unsafe working conditions at a warehouse. Filed for unemployment right away and got approved even though my employer tried to contest it. The key is having your documentation ready - those emails you sent about the safety issues will be crucial. NYS Department of Labor definitely protects workers who report legitimate safety concerns. Don't let them intimidate you into thinking you don't deserve benefits. You were doing the right thing by speaking up about dangerous conditions.
0 coins