Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Lara Woods
wait so if i got fired in august but never filed can i still get unemployment now??? i thought i missed my chance completely
Anna Stewart
•You can still file an initial claim since it's been less than a year, but you won't be able to collect benefits for the weeks between August and when you actually file. You'd only be eligible going forward from your filing date.
Just wanted to add that when you file online at labor.ny.gov, make sure you have your Social Security number, driver's license or state ID, and employment history for the past 18 months ready. You'll also need your employer's information including their address and phone number. The online system is usually the fastest way to file, and you can do it 24/7. If you worked multiple jobs in the past year, you'll need info for all of them since they determine your benefit amount based on wages from multiple employers. Good luck with your claim!
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Amina Diop
I work in IT (not for the unemployment office tho) and I can tell you these legacy systems are a NIGHTMARE. They probably have some weird character limit or don't accept special characters in the maiden name field. Try entering it in all caps with no spaces or punctuation. You'd be surprised how often that works.
Dylan Hughes
•Oh wow, I never would have thought of that. I'll give it a shot! Thanks for the insider tip!
Amina Diop
•No prob! Let me know if it works. If not, I've got a few more tricks up my sleeve.
I had the exact same issue last month! It's so frustrating when you know you're entering the right information but the system keeps rejecting it. What finally worked for me was a combination of a few things: 1. First, I tried entering the maiden name exactly as it appears on old documents (birth certificate, etc.) - sometimes there are subtle spelling differences we don't remember 2. I also cleared my browser cache and cookies completely before trying again 3. Most importantly, I called the technical support line (not the regular claims line) and they were able to see that there was actually a glitch in my account that was causing the security questions to not update properly The tech support number is different from the main line and usually has shorter wait times. They were able to reset something on their end and I was able to get back in. Don't give up - this is definitely fixable! 💪
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Thanks for mentioning Claimyr @profile2, I just watched their demo video and it looks legit. Definitely going to try that tomorrow because I can't keep spending my whole day trying to get through to NYS Department of Labor on my own.
I went through this exact same situation about 3 months ago. The "outstanding issues" message is so vague and unhelpful. In my case, it turned out to be a simple verification issue - they needed me to confirm my identity with additional documents. What finally worked for me was sending a secure message through the my.ny.gov portal asking specifically what documentation was needed to resolve the outstanding issues. It took about 5 business days to get a response, but at least I got a clear answer about what they wanted. Also try checking if there's a "Required Actions" or "To Do" section in your account that might have more specific information. The waiting is definitely stressful when bills are due, but hang in there!
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Luca Romano
Wait, so if you get a DUI they can fire you even if it's not at work?? That seems really unfair. I thought what you do on your own time is your business.
It depends on your employment contract and whether your off-duty conduct affects your job duties. Many employers have policies about criminal convictions, especially for positions involving driving or operating machinery.
Nia Jackson
My brother went through this exact thing 2 years ago. He got fired for DUI and they initially denied his unemployment but he appealed and won. The hearing officer said since he wasn't driving for work when it happened and it was his first offense, it wasn't willful misconduct. Definitely worth fighting if they deny you.
Nia Jackson
•He did it himself. Just brought documentation and was honest about what happened. The key was showing it was an isolated incident that didn't affect his work performance.
That's really encouraging to hear! I'm definitely going to file the claim and prepare for a potential appeal. It sounds like having good documentation and being able to show it was an isolated incident that didn't impact work performance is key. Thanks to everyone who shared their experiences - it's helping me feel less stressed about the whole situation.
Brady Clean
just keep filing ur weekly claims even if ur initial claim isnt approved yet thats what they told me to do
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Morgan Washington
Hey PrinceJoe, I went through this exact same situation about 6 months ago when I lost my job at a hotel in Manhattan. 10 days is still within the normal range, though I totally understand the anxiety. My claim took about 16 days to get approved. The key thing is to make sure you're logging into your NY.gov account every day to check for any messages or requests for additional documentation. Sometimes they'll ask for proof of employment or other documents and if you miss that notification, it can add weeks to your processing time. Also, definitely start filing your weekly claims now even though your initial claim is still pending - that's what the system expects you to do.
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