For your specific case with the safety complaints, make sure you file your weekly claims and answer the separation questions honestly. Mention that you quit due to unsafe working conditions and hostile treatment after raising legitimate safety concerns. NYS Department of Labor will likely schedule a fact-finding interview to get details about the constructive discharge claim. Having that documentation will be crucial during that process.

Just wanted to add that NYS Department of Labor also considers domestic violence situations, workplace discrimination, and significant changes to your job duties/pay as potential "no fault" reasons for leaving. The key thing is being able to show that a reasonable person in your situation would have felt compelled to quit. Document everything you can - emails, witness statements, dates of incidents, any company policies that were violated. Even if they initially deny your claim, you have appeal rights and many people win on appeal with proper documentation.

UPDATE: I finally got through to someone at DOL! Used the Claimyr service that was suggested here and it actually connected me to an agent within about 45 minutes. The agent told me my investigation was actually complete last week but there was a system flag preventing payment release. They cleared it manually and I should receive all 7 weeks of backpay within 3 business days! Thank you everyone for your help and suggestions during this stressful time.

That's amazing news Connor! So glad you finally got through and got it resolved. This is exactly what I suspected might be happening - the investigation was done but stuck in their system. Your story gives me hope for others dealing with this nightmare. 7 weeks of backpay is going to be a huge relief! Thanks for updating us all, and definitely keep this thread in mind if anyone else runs into similar issues with NY DOL investigations.

anybody else notice how the website is always "under maintenance" when u need it most? 🤡

Hey everyone! New to this community but dealing with the same issue. Applied back in March and got that "claim can be paid" text about 10 days ago. Still waiting on my first payment and honestly getting pretty anxious about it. Reading through all your experiences is really helpful - sounds like 3-4 weeks is pretty normal after getting that text? Going to keep certifying weekly like you all suggested and maybe try that claimyr service if nothing happens by next week. Thanks for sharing your stories, makes me feel less alone in this process! 🤞

UPDATE: My payment just hit my account about an hour ago (Thursday morning)! Just one day late. Hopefully yours arrives today too!

I'm going through something similar right now actually! Filed Sunday and still waiting on my payment (it's Thursday afternoon for me). This thread has been really helpful - I was starting to panic thinking something was wrong with my claim. Good to see yours came through Luca, gives me hope mine will hit tomorrow. The NY system really needs to do a better job communicating when there are delays instead of leaving everyone in the dark wondering what's going on.

I got fed up with the phone system and used claimyr.com - had my issue resolved the same day after weeks of trying. Just sharing what worked for me - talking to an agent got my $ unlocked so fast. Their youtube explains how it works: https://youtu.be/Rdqa1gKtxuE

I went through something similar last year - had to quit due to a medical condition and waited months with $0.00 showing. The key is getting proper medical documentation that clearly states your vaccine reaction made it impossible to continue working at that job. You'll also need to show you tried to work with your employer first (like requesting accommodations or medical leave). Once I finally got through to an agent with all my paperwork ready, they were able to approve my claim and I got all the back pay. The $0.00 definitely just means it's pending review, not denied. Don't give up - medical reasons CAN qualify for unemployment in NY, but you need to advocate for yourself and get that documentation submitted properly.