Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
The WORST part is you can't even talk to someone about it because you can't get past their stupid phone system 😡 I've been dealing with NY unemployment for years and it never gets better. The system is designed to make you give up.
Someone earlier mentioned using claimyr.com to get through the phone lines. Might be worth checking out if you're desperate.
I'm dealing with the exact same issue! Been locked out since Tuesday as well. The frustrating thing is I have my weekly certification due tomorrow and I can't even access it. Has anyone tried contacting their local assembly member or senator's office? Sometimes they can help cut through the bureaucracy when state agencies aren't responding. I'm about to try that route since I can't afford to wait weeks for this to get resolved.
That's actually a really smart idea! I never thought about contacting my assembly member. Do you just call their office and explain the situation? I'm in the same boat with certification due soon and getting really panicked about missing it. Let me know how it goes if you try that route!
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Based on everything you've shared, I believe your claim is stuck in what's called 'adjudication limbo' - where it requires manual review but hasn't been assigned to an adjudicator. Multiple employers plus the holiday backlog are likely culprits. The good news is that once you get through to someone, these issues can often be resolved quickly. Please come back and let us know what works for you - it helps others in similar situations.
Thank you! I'll definitely post an update once I get this resolved. Going to try the assembly member route first thing tomorrow, and if that doesn't work within a week, I'll try other options. Really appreciate everyone's advice!
I'm dealing with a similar situation right now - applied in December and still waiting! It's so frustrating how broken the system is. From reading all these responses, it sounds like your best bet is definitely talking to a real person. I'm going to try the assembly member route too after seeing how many people recommended it. The fact that you've been certifying every week is smart - at least you'll get that backpay when this gets sorted out. Keep us posted on what works!
It's so reassuring to know I'm not the only one going through this nightmare! December to now is also way too long. I'm definitely going to contact my assembly member tomorrow - seems like that's the most promising option based on what everyone's saying. Maybe we can both update this thread with our results and help other people who are stuck in the same situation. Good luck with your claim too!
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The NYS Department of Labor system is honestly a nightmare to navigate. I've been dealing with UI tax issues for three years and every time I call them it's like starting from scratch. At least the quarterly schedule is straightforward once you know it.
One thing to add - make sure you're keeping track of your wage base limits too. For 2024, the NYS unemployment insurance wage base is $12,300 per employee, so you only pay UI tax on wages up to that amount per worker. Also, if you're using payroll software, most of them will calculate and remind you about the quarterly deposits automatically, which can help avoid missing those deadlines.
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ny unemployment system is straight garbage rn. good luck fam 👀
facts. its like they want us to give up or something
Hey Luca! I totally get the panic - was in the same boat last year. Filed in March and got my first payment in early May, so about 6 weeks after the questionnaire. The key is staying on top of it. Call every few days, keep certifying weekly even if nothing's happening, and document everything. Also check your online account religiously for any new requests or updates. The horror stories are real but a lot of people do get through faster than that. Hang in there and keep pushing! 💪
Thanks for the encouragement Khalid! 6 weeks doesn't sound too bad compared to some of these other stories. I've been calling but can never get through - might have to try that claimyr thing people are mentioning. Just hate that we have to pay extra to get our own benefits but if it works... 🤷♂️
Natasha Volkova
After waiting 5 weeks for this mysterious interview, I finally broke down and paid for claimyr.com to get me through to an agent. The agent I spoke with actually completed my interview right there on the phone and approved my claim! Apparently sometimes the regular agents can do the interview if they have the authority. Worth a try instead of waiting for a call that might never come.
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Natasha Volkova
•Yep! Not every agent is authorized to do interviews, but some are. You might need to call a few times to get one who can do it. That's why claimyr was so helpful - I didn't have to spend hours redialing myself.
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Emma Davis
•can vouch for this - same thing happened to me. agent said she was also an 'adjudicator' and could do my interview right then
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Alberto Souchard
I'm going through this exact same situation right now! Filed 2 weeks ago and got the dreaded "pending" status. The uncertainty is killing me - I have bills piling up and no idea when this interview will happen. Reading everyone's experiences here is both helpful and terrifying at the same time. Sounds like it could be anywhere from days to months 😰 Has anyone had luck with calling at specific times of day? I've been trying to get through in the mornings but the hold times are brutal. Also wondering if there are any other documents I should be gathering while I wait for this interview call?
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