New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The job listings are hit or miss honestly. But sometimes they post about job fairs or training programs that aren't advertised elsewhere. I ended up getting a lead through a virtual job fair they posted about. Worth checking weekly at least.

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I'm in a similar boat - just hit my max benefit amount with months left on my BYE date. It's really discouraging when you're still actively looking for work. One thing I learned from calling around to different agencies is that some local workforce development centers have emergency assistance programs or can connect you with temporary work opportunities while you're between benefits. It might be worth reaching out to your local American Job Center or One-Stop Career Center to see what resources they have available. They sometimes know about programs that aren't widely advertised.

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That's really helpful, thanks! I didn't even know about American Job Centers. I'll definitely look into what's available in my area. It's frustrating that we have to dig around to find these resources when we're already stressed about running out of benefits, but I appreciate you sharing what you learned.

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yeah I quit too because of hostile work environment and got denied initially but won on appeal. The key is having witnesses who will back up your story. Get statements from coworkers if you can, even if they're just willing to confirm the manager's behavior. NYS Department of Labor takes workplace harassment seriously if you can prove it happened.

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wait so you can get unemployment for quitting?? I thought that was impossible. my friend told me you have to get fired to qualify

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@Statiia Aarssizan No, that s'a common misconception! You can potentially get unemployment after quitting, but only if you can prove you had good "cause -" like harassment, unsafe conditions, or other serious workplace issues. It s'definitely harder to get approved than if you were laid off, but it s'not impossible. The NYS Department of Labor will review each case individually to see if your reason for quitting was justified.

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I've been dealing with NYS Department of Labor for months trying to get through their phone system to check on my claim status. If you're having trouble reaching them, I found this service called Claimyr (claimyr.com) that actually gets you connected to real agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals and getting disconnected.

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How much does something like that cost though? I'm already stressed about money while waiting for my benefits.

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It's worth checking out their site for pricing, but honestly the time savings alone made it worthwhile for me. I was spending 3-4 hours a day trying to get through.

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The whole system is such a mess honestly... they spend billions but cant even keep their phone lines working properly or process claims without months of delays. Where's all that administrative money going??

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I feel your frustration. From what I understand, a big chunk of those administrative costs goes to maintaining legacy computer systems that are decades old. The state has been trying to modernize but it's expensive and complicated. Still doesn't excuse the poor customer service experience though.

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Another option nobody's mentioned - some credit unions will cash government checks even if you're not a member. My friend used SEFCU (now Broadview) and they didn't charge him anything. Might be worth calling a few local credit unions to ask.

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That's a great suggestion! Credit unions often have more flexible policies than big banks. And while you're there, it might be worth asking about their starter checking accounts - many credit unions have accounts designed specifically for people rebuilding their banking history.

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Thanks everyone for all the helpful advice! I tried KeyBank this morning and successfully cashed my check with just my driver's license. The line wasn't too bad (about 20 minutes) and they didn't charge any fees. For anyone else in this situation, just make sure to bring a government-issued photo ID and be prepared to have your thumbprint taken on the check. They were actually really nice about it!

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awesome! glad it worked out for u!! 👍

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So glad you got it sorted out! I'm dealing with unemployment issues too and was dreading the check cashing process. This gives me hope that KeyBank won't be a total nightmare. Did they ask you any questions about the check or was it pretty straightforward once you got to the teller?

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also make sure you check your debit card balance online not just wait for a text notification, sometimes those are delayed

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One thing that helped me track my payments better was setting up text alerts through the KeyBank debit card system (if you're using the standard NY unemployment card). You get notified immediately when funds are deposited, which takes the guesswork out of checking your balance constantly. Also, payments typically don't process on weekends or holidays, so if you certify late in the week, you might be waiting until the following Tuesday or Wednesday for the deposit.

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That's really helpful advice about the KeyBank alerts! I didn't even know that was an option. I've been manually checking the balance every day which is pretty tedious. Do you know if there's a fee for setting up those text notifications, or is it free with the unemployment debit card?

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