Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Make sure you attend the hearing! I know someone who didn't show up thinking they could just submit paperwork and they lost automatically. The judge needs to hear from you directly about what happened.
Another important tip - if your employer claims you violated a specific policy, ask them to produce the written policy during the hearing. Many employers rely on vague or unwritten "rules" that wouldn't hold up under scrutiny. Also, check if you ever received an employee handbook or signed acknowledgment of the policy they say you violated. The burden is on them to prove you knew about the rule AND willfully violated it. I've seen cases where employers couldn't even produce the policy they claimed was violated.
This is really helpful advice! I'm dealing with a similar situation where my employer is claiming I violated their "zero tolerance" policy, but I never actually received a copy of their employee handbook. They just mentioned some rules verbally during orientation months ago. Should I specifically ask the judge to require them to show proof that I was properly informed about this policy? Also, does it matter if other employees weren't disciplined the same way for similar issues?
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The unemployment system is completely broken and has been for years. I had the same issue. Waited 4 days and it resolved itself. if ur really nervous about it, just call them using claimyr.com and confirm everything is ok with your claim. Thats what I did and the peace of mind was worth it.
I'm going through the exact same thing right now! Filed my claim yesterday with a rep who said everything looked good, but I'm getting that same processing message when I try to log in. Reading through all these responses is really helpful - sounds like this is totally normal and I just need to be patient. The system seems to need a few days to sync everything up after a phone filing. Thanks everyone for sharing your experiences, definitely makes me feel less anxious about it!
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One thing to keep in mind is that when you do start receiving Social Security, you'll need to report that to NYS Department of Labor since it could affect your unemployment eligibility. Generally you can't collect unemployment if you're retired, but early Social Security might be treated differently. Worth checking with them before you file your social security application.
Good point! I hadn't thought about that. I guess I'll need to notify NYS Department of Labor when I apply for social security to make sure I'm following all the rules.
@Andre Dupont I went through a similar situation when I was 64! The key thing Giovanni mentioned is really important - you definitely want to check with NYS Department of Labor about continuing unemployment once you start receiving Social Security. In my case, they told me that once I filed for Social Security (even early), I was considered "retired" and no longer eligible for unemployment benefits. It didn't matter that it was early Social Security - they viewed it as retirement income. So you might need to plan for a gap period or choose one or the other, not both simultaneously. Worth double-checking this with them before you make your Social Security application!
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also make sure you check your messages in the my.ny.gov system regularly!! sometimes they send requests for additional documents or information there and if you miss them it can delay your claim processing even more
Good point! I just checked and there's actually a message asking for my last pay stub. No wonder my claim hasn't moved forward yet.
Pro tip: set up notifications in your my.ny.gov account so you get alerts when there are updates to your claim or new messages. I missed a document request for almost a week because I wasn't checking regularly enough. Also, if you're having trouble with the website, try accessing it early in the morning (like 6-7 AM) when there's less traffic - the system seems to work better then. Keep all your documents ready to upload as PDFs because they'll likely ask for multiple things throughout the process.
This is really helpful advice! I had no idea you could set up notifications - that would have saved me so much stress. The early morning tip is gold too, I've been trying to access the site during lunch breaks and it's always slow. Quick question though - when you say keep documents ready as PDFs, do you know what the file size limits are? I have some pay stubs that are pretty large scanned files and I'm worried they might not upload properly.
Theodore Nelson
Just wanted to add that even after you start receiving benefits, sometimes there can be delays with individual payments. I've had weeks where the money showed up on Tuesday and other weeks it was Friday. Don't panic if one payment seems late - the system isn't always consistent with timing.
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Fernanda Marquez
I'm currently going through the same process - filed my claim 10 days ago and still waiting. From what I've gathered talking to others in similar situations, the 2-3 week timeline seems to be accurate if there are no complications. One thing I learned is that you can check your claim status on the ny.gov portal under "View Payment History" - it won't show payments yet but it will indicate if there are any issues or if your claim is being reviewed. Also make sure your direct deposit info is set up correctly because that can cause delays too. Hang in there, it's frustrating but most people do get their first payment within that 3 week window.
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