New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system in this state is ridiculous. You pay into it your whole working life and then when you actually need it they make it impossible to get help. Half the time the website doesn't work and good luck ever reaching a human on the phone. But yeah OP you should definitely file - just be prepared for potential headaches with the process.

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The online system has gotten better since the pandemic but calling is still a nightmare. Best advice is file online at my.ny.gov and only call if you absolutely have to.

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Hey Chloe, definitely file right away! I'm a union electrician and go through this every winter. Getting laid off absolutely qualifies you for unemployment - it's not your fault and that's exactly what the system is designed for. Don't wait to see if they call you back because you could be missing out on weeks of benefits. You can apply online at labor.ny.gov and you'll need your SSN, driver's license, and info about your employer and wages from the last 18 months. The process takes about 30 minutes online and is way easier than calling. Construction seasonal layoffs are super common so they're used to processing these claims. Just make sure to file your weekly certifications on time once you're approved.

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just remember to file your weekly claims even if your claim is still processing. you can get backpay for those weeks once everything gets approved

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Make sure your employer files the correct paperwork with NYS Department of Labor indicating it's a seasonal layoff - this can really speed up the process. When I worked for a tree service company, my boss would file what they called a "mass layoff notice" every fall for all the seasonal workers. It helped our claims get processed much faster than individual layoffs. You might want to ask your landscaping company if they do bulk seasonal filings. Also keep all your pay stubs from this season as proof of your work history, just in case they ask for documentation later.

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Just wanted to add my experience - I was in the exact same situation 6 months ago. You definitely need to do one final certification and report your work days. When I started my new job, I was nervous about messing something up too, but the process is actually pretty straightforward. Just be honest about your work status on the weekly certification form. The system will automatically close your claim once you report full-time employment. Better to follow the proper procedure than risk any issues down the road. Good luck with your new job!

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Thanks for sharing your experience! It's really helpful to hear from someone who went through the same thing. I was definitely overthinking it - sounds like the weekly certification process handles everything automatically once you report working full-time. Really appreciate everyone's advice here, makes me feel much more confident about doing this properly.

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Hey there! Congrats on the new job! 🎉 I went through this exact same situation about 8 months ago and was just as confused. Definitely do one more certification next week - when you log in to certify, there will be questions asking if you worked during the week and how many days. Just answer honestly that you worked full-time and the system will automatically close your claim. I was worried I'd mess something up too, but it's actually pretty straightforward. The key is just being honest on that final certification rather than just disappearing from the system. That way everything gets closed out properly on their end and you won't have any issues later. The whole process took maybe 5 minutes online and then I was done with unemployment for good (hopefully!). You've got this - enjoy the new job!

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this sucks i ran out of benefits too and nobody at labor dept will answer the phone!! been trying for weeks to find out if i can apply again. the whole system is broken

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I feel you, it's so frustrating when you can't get answers about something this important.

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I'm in a similar situation - my benefits ran out a few weeks ago and I'm really confused about the whole process. From what I've been reading online, it seems like there might be some emergency assistance programs or food stamps that could help bridge the gap until you can file a new claim. Has anyone looked into those options? Also, I've heard that some people qualify for extended benefits depending on the unemployment rate in their area, but I'm not sure how to check if that applies to us in New York. This whole thing is so stressful when you're already dealing with job hunting.

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This whole thread is incredibly helpful - I'm dealing with the exact same issue right now (week 3 of verification limbo). I've tried calling both NYSDOL and ID.me multiple times but keep getting the runaround. Based on what everyone's shared here, I'm going to try the claimyr.com route first since multiple people have had success with that, and I'll use those specific phrases about "manual verification override due to ID.me integration failure." If that doesn't work, I'll escalate to my state rep's office. It's frustrating that we have to jump through all these hoops for a system that's clearly broken, but at least now I have a game plan. Thanks to everyone who shared their experiences - this is exactly the kind of practical advice that actually helps people navigate this mess!

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Really glad this thread helped you put together a plan! I'm actually dealing with something similar for my sister right now - she's been waiting 5 weeks after her ID.me verification went through but payments are still stuck. The claimyr.com approach seems to be the most consistent solution based on what everyone's shared here. One thing I'd add is to make sure you document everything - dates, times, who you spoke with, what they said. It helps when you have to escalate or if you need to reference previous conversations. The whole system is such a disaster but at least we can help each other figure out the workarounds. Good luck getting it sorted out!

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This is such a widespread issue and it's infuriating that people have to become system experts just to get benefits they're entitled to. I'm bookmarking this thread because the collective knowledge here is better than anything you'll get from official support channels. The fact that multiple people have had success with claimyr.com and those specific technical phrases tells you everything about how broken the regular process is. For anyone else reading this - document EVERYTHING, be persistent, and don't let them bounce you back and forth between systems. Your cousin shouldn't have to wait months for money he's already qualified for. Hope one of these approaches works for him soon!

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