Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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sometimes the delay is because they're doing an employer verification and your former employer isn't responding. if you have any contacts at your old job, ask them to check if they got any requests from unemployment. my old HR lady found unemployment emails in their spam folder!
That's a really good point - I'll reach out to my former boss tomorrow and ask if they've seen any verification requests
This whole thread is so helpful! I'm dealing with something similar - been waiting 6 weeks and my claim shows "under review" but I got my determination letter 3 weeks ago. Reading through everyone's experiences, I think I'm going to try the multi-pronged approach: calling right at 8am, contacting my assemblyperson, and maybe trying that Claimyr service if nothing else works. It's insane that we have to jump through all these hoops just to get benefits we're entitled to. Thanks everyone for sharing what worked for you - gives me hope that I'll eventually get through this mess!
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One more thing to check - log into your NY.gov ID account (not just the unemployment portal) and make sure there are no general notifications or documents there. Sometimes communications get sent to your general NY.gov account rather than appearing in the unemployment portal specifically.
That's a good suggestion - I just checked and there's nothing there either. I'll update this thread once I manage to get through to someone. Thanks everyone for all your help and suggestions!
I went through something very similar last year! Was approved but no payments for about 5 weeks. In my case, it turned out there was a "wage verification hold" that wasn't showing up anywhere in my portal - the system was waiting for my previous employer to respond to a wage inquiry they had sent. The crazy part is that this hold isn't visible to claimants, only to the agents when they look at your account internally. What finally worked for me was calling the technical support line (1-888-581-5812) instead of the regular claims line. They were able to see the hold immediately and escalate it to get resolved. Try that number if you haven't already - the wait times are usually shorter than the main line. Also, document everything! Screenshot your account status, save confirmation numbers from your weekly certs, etc. When you do get through, having all that info ready will help them resolve it faster. You should definitely get all your back pay once this gets sorted out.
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ugh this is making me nervous, I just filed yesterday and was hoping it would be faster... do they send you any kind of confirmation email or anything when it's approved??
You'll get notifications through your my.ny.gov account and usually an email as well. The status will change from 'under review' to showing your weekly benefit amount once it's processed.
@Elijah Brown - 10 days is still within the normal range, so try not to worry too much! I went through this same process last year after a plant closure in Buffalo. What really helped me was logging into my.ny.gov every few days to check for any messages or document requests they might have sent. Sometimes they need additional verification and if you miss those requests it can delay everything. Also make sure your contact info is up to date in case they need to reach you by phone. Keep filing those weekly claims like you're doing - that's super important for getting your full backpay once approved.
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Just wanted to follow up - were you able to get through to a representative? If not, besides the suggestions others have mentioned, you can also try contacting your state senator or assembly member's office. They often have direct contacts at NYSDOL and can escalate cases like yours. Many unemployment issues get resolved quickly once a legislative office inquires about them.
I'm going to try Claimyr tomorrow morning - if that doesn't work, I'll definitely reach out to my assembly member by the end of the week. I'll update here once I get it resolved in case anyone else runs into this same issue. Thanks everyone for all the help and suggestions!
I went through something very similar last year - filed in December but they used an effective date two weeks later, which put me in a different base period and lowered my weekly benefit by about $160. What worked for me was calling the dedicated technical support line (518-457-9000) instead of the main claims line. They handle system errors and date corrections specifically. I got through on my second try and they fixed it immediately while I was on the phone. The backpay showed up in my account within 5 business days. Worth trying if the regular line isn't working for you!
Sean Doyle
The NYS Department of Labor system is such a joke. They make us jump through hoops every week then can't even process payments on time. Been dealing with this bureaucratic nonsense for months!
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Zara Rashid
•tell me about it... at least we're getting something though, better than nothing I guess
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Carmella Popescu
I'm experiencing the same issue - my payment has been pending since Tuesday and I usually get it by Thursday. Reading through these comments, it sounds like processing delays are pretty common right now. Has anyone tried contacting their local career center? Sometimes they can provide updates on system-wide issues or check if there's something specific holding up your claim. Really hoping this resolves soon for all of us!
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