New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

You can also try messaging them through the online portal but don't expect a quick response. I sent a message 3 weeks ago and still haven't heard back. The whole system is just overwhelmed and understaffed.

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Make sure you're checking your claim status regularly online too. Sometimes they'll request documents or information and if you miss it, your claim gets delayed even more. The NYS Department of Labor website isn't the greatest but it's usually faster than trying to reach someone by phone.

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Good point, I'll make sure to check daily for any updates or requests. Hopefully my claim moves along soon.

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The unemployment system is so rigged against workers it's ridiculous. They expect you to have perfect attendance even when life happens. My friend got denied for missing work when her kid was in the hospital. HOSPITAL! But somehow that's not a good enough reason according to NYS Department of Labor. You almost need a lawyer for these appeals.

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That's awful about your friend's situation. The system definitely seems stacked against regular people trying to deal with real life emergencies.

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Quick question - did you check if your company has a progressive discipline policy? Like written warning first, then suspension, then termination? If they skipped steps that could help your case too

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I only got one verbal warning about a month before they fired me. No written warnings at all.

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That could actually work in your favor! If their employee handbook requires progressive discipline and they jumped straight from one verbal warning to termination, that shows they didn't follow their own procedures. Make sure to bring a copy of the employee handbook to your hearing if you still have it. The judge will want to see if proper protocol was followed.

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You definitely want to apply for SNAP and see if you qualify for emergency assistance through your county's Department of Social Services. Also check if your local food banks have any job training programs - some of them partner with employers for direct hiring. Don't wait until your last payment to start applying for other help.

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That's good advice about not waiting. I guess I was hoping I'd find something before my benefits ran out.

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I'm in a similar situation - my benefits are ending in a few weeks and I'm terrified. Has anyone had luck with the WIOA (Workforce Innovation and Opportunity Act) programs through the career centers? I heard they sometimes provide funding for retraining or certification programs while you're job searching. Also, @Klaus Schmidt, you might want to check if your county has emergency rental assistance programs - many still have federal funding available from the pandemic relief money. It's not much but could buy you some time while you figure out next steps.

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sounds to me like u need to talk to a live agent ASAP before your deadline hits. I was in the same boat last month - website kept crashing, phone lines always busy. I finally used claimyr.com and got connected to a rep who submitted my appeal over the phone. Saved my claim and got all my backpay. worth every penny vs losing all those benefits.

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another day, another company promising to fix the unfixable unemployment system lol

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Not trying to sound like a commercial but I used it too when my account got locked. It's literally just a service that waits on hold so you don't have to. My issue got resolved in one call after weeks of frustration.

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OMG this is giving me flashbacks to when I tried to file my initial claim last year! The NY DOL website is absolutely horrible. What finally worked for me was using a really old computer at my local workforce development center - they have public computers specifically for unemployment stuff and the staff there knows all the workarounds. Also, definitely document everything like others said - take screenshots of every error, write down times you tried, etc. The appeals deadline can be extended if you can prove their system was broken. Don't give up, the construction industry layoffs are totally legitimate reasons for benefits and you deserve that money!

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just wanted to say congrats on getting through the system! the first few weeks of unemployment can be really stressful when you dont know what all the different statuses mean

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I remember being in your exact situation when I first filed! The "distributed" status definitely confused me too - I kept refreshing the page thinking something was broken. But everyone here is right, it's actually the best status to see because it means your money is on its way. Pro tip: if you have direct deposit set up, the money usually hits your account faster than if you're using the debit card. Also keep screenshots of your payment history just in case you need them later for your records.

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