Can't submit appeal on NY unemployment website - tried everything!

classic nysdol website garbage. their tech is from 1995 i swear. try doing it between 2-4am, thats when I finally got my stuff to go through cuz less people on the site. also try using microsoft edge browser, for some reason that worked better for me.

After weeks of dealing with the same issue (website errors, endless holds on the phone), I found a service called Claimyr that got me through to an actual human at unemployment. They basically call and wait on hold for you, then connect you when a rep answers. Talking to an agent got my $ unlocked so fast - they fixed my appeal issue in minutes once I actually reached someone. Best thing I've tried after wasting so much time. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

I had the exact same problem in August! The key is to SAVE after each section before hitting final submit. Also, try using an older version of the form - there should be a PDF version you can download, fill out, and mail in (yes, snail mail 📮). I know it's ancient but they legally have to accept it, and that's what worked for me.

The NY unemployment appeal system is a complete joke rn. I work in IT and their website is running on dinosaur servers that crash anytime more than 10 people use it at once. You have 3 options: 1) Keep hammering that submit button. Sometimes it goes through on the 10th or 20th try even with the error message. 2) Call and try to get a rep to submit the appeal over the phone (good luck getting through though) 3) Find your nearest DOL office and submit in person Option 3 worked for me but took half a day waiting.

Same thing happened to me last year. Their appeals system is DESIGNED to fail so they don't have to pay people. The absolute best way is to get a human on the phone who can override the system. I ended up using claimyr.com after 2 weeks of calling nonstop. Their service got me a callback with a live agent and they approved my appeal over the phone. Sometimes talking to a human is the only way through the bureaucracy.

ur not alone, legit EVERYONE is having trouble with the appeals site. My roomate is going through the same nightmare rn. He contacted his state senator's office and they have a special liaison who can help with unemployment issues. They got his appeal submitted within 48 hours. Try reaching out to your local rep!

As someone who previously worked for NY unemployment (quit last year), I can tell you the appeals system is completely overwhelmed. The website issues happen when too many people try to submit at once. Here's what I recommend: - Try submitting between 1-5am when traffic is lowest - Use Internet Explorer (yes, really) or Microsoft Edge - Disable any ad blockers or browser extensions - Make sure your answers are short and don't use special characters - If all else fails, call the appeals unit directly at 518-402-0205 The direct line is rarely published but can get you to the right department faster. If you explain the technical issues, they can take your appeal over the phone. If you're approaching your deadline, document your attempts (screenshots of errors, notes about when you tried) so you can prove you tried to submit on time if they try to deny based on missed deadline. Alternatively, services like claimyr.com can get you connected to a live agent who can take your appeal by phone, which bypasses the broken online system completely.

you have to use the OLDEST browser u can find. i had to dig up my old laptop with window 7 and used internet explorer. somehow that worked when nothing else did. the ny unemployment site is coded for technology from 2010 i stg

contact ur state assembly person asap! they have special contacts at unemployment and can push appeals through when the website fails. worked for me after 3 weeks of trying on my own. google "[your county] NY state assembly" to find who represents you.

sounds to me like the site might be blocking your IP address from too many attempts. try using your phone data instead of wifi, or use a vpn to get a new IP. that fixed it for me when i had similar issues.

yo this happened to me last month!!! what worked was clearing ALL my browser data (not just cache but cookies too) and then trying in incognito mode. for some reason the appeal form has issues with saved data.

the appeals deadline isn't actually hard and fast. if you can prove you tried to submit before the deadline (screenshots of errors etc) they have to accept it. send everything certified mail to the appeals board with a letter explaining the technical issues and they'll still process it. speaking from experience.

have you tried calling the TECHNICAL SUPPORT line instead of the regular unemployment line? 888-209-8124 and then press options for technical assistance. they can sometimes submit the appeal for you if their site isn't working. their regular agents can't help with tech issues.

i swear these sites NEVER WORK when you actually need them to. same thing happened with my UI claim. spent 6 hours trying different browsers just to have it fail at the last step everytime! the dol website is absolute trash 🗑

Call the unemployment office and ask for a "reasonable accommodation" under the ADA. Tell them your disability (anxiety, ADHD, whatever) makes it impossible to use their broken website. They legally have to provide an alternative way to submit your appeal. Worked for me - they took all my info over the phone.

bruh the ny unemployment site is built on windows 95 or something i swear 😂 what worked for me was filling out the form in ALL CAPS (weird but true) and keeping all answers super short. anytime i wrote paragraphs it would crash.

Fax it. Seriously. Find a fax service online (there are free ones) and fax your appeal letter to 518-402-6208. Old school but they legally have to process it and it bypasses their trash website completely.

Bro I literally had to drive to my local library and use their computer to submit my appeal. Something about their public network worked when nothing else would. Might be worth a shot if you're desperate.

sounds to me like u need to talk to a live agent ASAP before your deadline hits. I was in the same boat last month - website kept crashing, phone lines always busy. I finally used claimyr.com and got connected to a rep who submitted my appeal over the phone. Saved my claim and got all my backpay. worth every penny vs losing all those benefits.