Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Glad you got it sorted out! For anyone else facing this issue in 2025, here's what you need to know: 1. NY DOL does keep accounts active even after 10+ years of inactivity 2. Account recovery is possible through an agent even if you don't remember your credentials 3. For fastest service, either: - Use an automated calling service like the one mentioned - Visit a career center in person (bring ID) - Call right at 7:30 AM when lines open Don't create duplicate accounts as this will flag your claim for review and delay everything by weeks.
Thanks! Yes, the agent told me creating a new account would have caused a ton of problems. She helped me reset everything and now I can access my old claim history too, which was surprising since it was from so long ago.
This thread is super helpful! I'm dealing with a similar situation but mine is even older - I think I filed unemployment back in like 2008 or 2009. The system definitely recognizes my SSN but I have zero memory of what email I used back then (probably some old Yahoo account that doesn't exist anymore). Has anyone successfully recovered an account that old? I'm wondering if I should just bite the bullet and try the Claimyr service or if there are other options for really ancient accounts.
I had a similar situation with an account from 2009! The agent was able to help me even though I couldn't remember the email address I used back then. They have ways to verify your identity using your SSN, old addresses, and employment history. The Claimyr service worked well for me - took about 25 minutes to get connected and the agent was really helpful with these old account recovery issues. Definitely worth trying before spending days calling yourself!
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ugh the waiting is the WORST part of this whole process!! they really need to make these statuses clearer instead of using confusing terms like adjudication determination
Totally agree! The whole system seems designed to keep people in the dark about what's happening with their claims.
I went through this exact same thing about 3 months ago! The "adjudication determination" status definitely means they've made a decision on your case. In my experience, you'll usually know within 24-48 hours whether it's good or bad news because your account will either show payment amounts or you'll get a notice about issues that need to be resolved. The formal determination letter follows a few days later with all the details. Try not to stress too much - the fact that they completed the adjudication is actually a good sign that your case is moving forward rather than being stuck in limbo. Keep checking your account daily for updates!
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The unemployment numbers are all manipulated anyway. They don't count people who gave up looking or people working part-time who want full-time work. The real unemployment rate is probably double what they report.
While there are different measures of unemployment (U-3, U-6, etc.), the methodology is consistent over time, so the trends are still useful for understanding whether things are improving or getting worse, even if the absolute numbers seem low.
Same here tracking the numbers! I noticed my job search has been way harder than the unemployment rate suggests it should be. Maybe it's just my field but the competition seems fierce despite supposedly low unemployment.
I'm seeing the same thing! What field are you in? I'm in marketing and even "entry-level" positions want 3-5 years experience. Makes me wonder if certain industries are just more saturated despite the overall low unemployment numbers. Have you noticed any particular trends in your area or field that don't match what the official stats suggest?
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Just be prepared for potential delays if there are any issues with your application. Mine went into adjudication because my last employer disputed something and it took 6 weeks to resolve. The waiting is the worst part honestly.
I'm in a similar situation - just applied last week and feeling totally lost about the process! This thread is super helpful. One question though - when you file your weekly claims, do you need to have documentation ready of your job search activities right away, or is that something that comes later? I want to make sure I'm doing everything correctly from the start.
Gianni Serpent
I had trouble reaching NYS Department of Labor to check on my back pay status when this happened to me. Ended up using claimyr.com to get through to an actual agent who confirmed everything was processing correctly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier than trying to call myself and getting hung up on constantly.
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Madison Tipne
•How much does that service cost? I might need to check on my payments if they don't show up soon.
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Gianni Serpent
•It's worth checking out their site for details. For me it was worth it just to get peace of mind that everything was processing normally instead of worrying about it.
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Henry Delgado
The NYS Department of Labor system is SO SLOW with back payments! Even when they say it's approved it can take another week or two to actually see the money. I was approved on a Thursday and didn't get my back pay until the following Tuesday. Just be patient but definitely keep checking your account daily.
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Harper Hill
•That's good to know about the timing! I was getting worried when I didn't see the back pay immediately after approval. I'll keep checking my account daily like you suggested. Did you get all your weeks at once or did they come in separate deposits?
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